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Renewal not starting up at all.


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#1 Kei23

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Posted 02 November 2012 - 09:08 PM

Ok so I finished letting the client patch but once I clicked start the client just closed out. Can anyone help me solve this problem? I've already tried running as admin and it's having no effect.
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#2 DrAzzy

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Posted 02 November 2012 - 11:04 PM

What antivirus program are you using?

Many antivirus programs get a false positive from RO now, and you need to set an exception/whitelist for RO (ragexe.exe and clragexe.exe ). Some of them will make the client grav error right after starting, and others will just make the client vanish without a trace with no error reported anywhere.
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#3 Kei23

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Posted 02 November 2012 - 11:23 PM

avast
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#4 Kei23

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Posted 03 November 2012 - 11:16 PM

no reply yet anyone who can help me please do.
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#5 DrAzzy

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Posted 03 November 2012 - 11:30 PM

Huh?

Your problem is Avast. You need to set an exception or whitelist (don't know what term Avast uses), so it won't interfere with RO. Consult the Avast documentation for information on how to do this (I do not own a copy of Avast, so I cannot provide any specific instructions)
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#6 Kei23

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Posted 04 November 2012 - 08:45 PM

oh ok
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