11 replies to this topic

[Magefist]

When I open the ragnarok client and click start. This error message shows up and won't go away when I "X" it or alt+f4 it. I sometimes have to open the client multiple times just so I can play. This is the error message.

[Shiki]

When that happens, I open setup.exe and save the settings. Then my client works great.

Edited by Shiki, 15 November 2012 - 04:46 PM.

[mintypudding]

^ That, and run the client as administrator.

[Magefist]

When that happens, I open setup.exe and save the settings. Then my client works great.

Is there something I have to click on the setup.exe besides "OK"?

^ That, and run the client as administrator.

I have the RO client automatically run as administrator.

Edited by Magefist, 15 November 2012 - 05:10 PM.

[Alanthier]

Same thing happening for me, I can't seem to fix it. nice way for gravity
to welcome a player back after 5 months off, don't you agree?

[Magefist]

Anymore options to fix this retarded error messages?

[Magefist]

Bump!

[DrAzzy]

Are you running Setup as admin too?

Also - is that the first error that comes up, or are there other's before it? The first one is the one that's most useful - there's another issue that ends in endless lua errors, but I only recognize it by the first one.

I get that issue if I try to start clients too quickly, so two patchers run at the same time, and once it happens, the system needs to be rebooted before it will work again (probably an issue with file locks).

Edited by DrAzzy, 16 November 2012 - 08:36 AM.

[Magefist]

Are you running Setup as admin too?

Also - is that the first error that comes up, or are there other's before it? The first one is the one that's most useful - there's another issue that ends in endless lua errors, but I only recognize it by the first one.

I get that issue if I try to start clients too quickly, so two patchers run at the same time, and once it happens, the system needs to be rebooted before it will work again (probably an issue with file locks).

IOh I dont have setup as admin but I just changed it. It only happens to the renewal client.I get the errors "No client info file !!" , "reset the hotkey" or the one I posted above

Edited by Magefist, 16 November 2012 - 09:33 AM.

[DrAzzy]

That's the same one I was talking about.

It happens because the client is having trouble accessing the server/hotkey/region information, which is stored in the lua and lub files in ServerInfoz and savedata folders. In my case, it's always fixable by a reboot - so I'm not sure why it's not working for you. You could try forcing a repatch (put one of the patch.inf files from drazzy.com/patch into your RO folder, and it will reapply recent patches), but I don;t have high hopes for that.

[Magefist]

That's the same one I was talking about.

It happens because the client is having trouble accessing the server/hotkey/region information, which is stored in the lua and lub files in ServerInfoz and savedata folders. In my case, it's always fixable by a reboot - so I'm not sure why it's not working for you. You could try forcing a repatch (put one of the patch.inf files from drazzy.com/patch into your RO folder, and it will reapply recent patches), but I don;t have high hopes for that.

Can re-installing RO fix the problem?

[DrAzzy]

Can re-installing RO fix the problem?

Yeah, that'd be the next thing I'd try. I'd also make sure to install in a location outside of program files (advanced options during installation to set install location) - that can help prevent a number of issues.