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Renewal Client Freezing


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#1 swildturkey

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Posted 18 November 2012 - 07:18 PM

Hello,

Everytime I open the Renewal Client, the whole thing freezes up and every 10 seconds or so it unfreezes and freezes again within a second. This only started happening a couple weeks ago but it wasn't as bad as now. The strange thing is sometimes it works and sometimes it doesn't.

At first I thought might be something with my computer or my graphics so I turned the graphics all the way down (to the point it all looks so blurry and bad) but it's still the same (specially in towns like Mora). This doesn't happen at all with the Classic Client, I can load/play smoothly even with 2~3 clients open simultaneously making me think it's got somethign to with the Renewal Client. I've noticed that everytime it freezes the CPU usage is spiking at 100% and when it unfreezes for the second it's down back normal, then it peaks again and so on.

In addition to this, I also keep getting a "No ClientInfo File !!" and "Load MapInfoTable Failed!" error when I launch the Renewal Client, and the only way I've found to bypass this is by restarting my comp or opening Classic first then Renewal (while Classic is still open). Although once I close the Client and want to restart it, it gives me that error again.

I really don't mind opening Classic first to open Renewal as much but the freezing makes it literally unplayable.

Please help and thanks in advance.
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#2 Oda

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Posted 20 November 2012 - 09:32 AM

Please try reinstalling the game. I strongly recommend a full redownload, uninstallation of old client and deleting the Ragnarok folder before reinstalling. It would also help to do a registry clean and install the new client to a location outside of the programs folder as well as making sure you do not have any non iRO clients installed as well.
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#3 swildturkey

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Posted 20 November 2012 - 09:17 PM

Thanks for the reply.

I re-downloaded, uninstalled, deleted RO folders, and re-installed as suggested. While installing I don't recall the installer asking me where to install it to and it defaulted Program Files for some reason. I run Windows XP though so I don't think it's an UAC issue. I also ran it in compatibility mode for Windows 95 as suggested by someone else but none of these worked for me :(. I don't have any other RO clients installed (or ever had)

Edited by swildturkey, 20 November 2012 - 09:18 PM.

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#4 DrAzzy

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Posted 20 November 2012 - 09:29 PM

During these freezes, the mouse lags too, right?
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#5 swildturkey

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Posted 20 November 2012 - 10:18 PM

Yes it does. In windowed mode, during the freezes if I move the mouse outside the client area then it lags, but while inside it's frozen as everything else. In full screen, it just freezes with everything else.
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#6 Alanthier

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Posted 20 November 2012 - 10:38 PM

Please try reinstalling the game. I strongly recommend a full redownload, uninstallation of old client and deleting the Ragnarok folder before reinstalling. It would also help to do a registry clean and install the new client to a location outside of the programs folder as well as making sure you do not have any non iRO clients installed as well.

There is NO way in hell i'm going to Re download the damn thing. Fix this, because it started an hour and a half ago for me, was inside Eden going to continue Ti because the game had frozen, then I clicked gramps to warp and gave me "Null World" error and now when I try to get on the client i get the same stupid "No ClientInfo" and something else about the maps. I've uninstalled and reinstalled 4 times now. FIX THIS IT HAPPENED AFTER WHATEVER LITTLE THING YOU GUYS DID TODAY
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#7 swildturkey

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Posted 20 November 2012 - 10:44 PM

My main issue is the client freezing constantly as soon as I start it. Not sure if it works for you but for the "No ClientInfo File" and "Load MapInfoTable Failed" issue, I've read successful cases in which it fixes itself if you restart your computer.
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#8 Alanthier

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Posted 20 November 2012 - 10:45 PM

My main issue is the client freezing constantly as soon as I start it. Not sure if it works for you but for the "No ClientInfo File" and "Load MapInfoTable Failed" issue, I've read successful cases in which it fixes itself if you restart your computer.

have already restarted it 4 times, it fixes it for FIRST attempt after each restart, but then i get the freezing, the mouse lag, and all the other crap with it
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#9 swildturkey

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Posted 20 November 2012 - 10:48 PM

Yeah, it only fixes for the first attempt for me as well, was just hoping maybe could be different for you, lol

Edited by swildturkey, 20 November 2012 - 10:48 PM.

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#10 Alanthier

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Posted 20 November 2012 - 11:02 PM

I just LOVE how they stop responding. This and one other post are the ONLY 2 that I've seen right now complaining about this issue.
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