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Community Status Updates


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Dragonlark

Hello Everyone! The Warpportal Service Downtime is still affecting RO2, Requiem Steam, and Warpportal Website services at this time, including the Power Up payment options for all games. Further updates will be posted as soon as these services are back online!
Feb 27 2020 05:28 PM
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Dragonlark

On February 24,2020 - February 26th, 2020 the Warpportal team will be moving our system servers to a new location which is a process that will unfortunately cause all Warpportal Games and Services (websites, support systems) to be offline. Services will begin being affected on February 24th starting at 10 AM PST, and be completely offline by 11 AM PST. We expect to be online again by Wednesday February 26th at 6PM PST, and will post updates to social media once everything is back online.
Feb 19 2020 10:42 AM
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VModCinnamon

[RO1] Greetings! A friendly heads up to Ragnarokians of all RO1 servers, there are ongoing scams ingame normally conducted by novice class. Please do not engage them when approached with deals to be a GM, CM or sign up a website for prizes, this is FAKE and a SCAM! To guard yourself check this link: https://forums.warpportal.com/index.php?/topic/178356-item-scams-and-you
Feb 05 2020 03:34 AM
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CMAstra

[RO1/RT] We're giving away one free Transcendence Adventurer's pack to everybody who pre-registered for Ragnarok Transcendence! If you haven't yet, you have until 2PM PST TODAY to pre-register and be eligible for both this prize, and an entry into our Ramp-Up Raffle for a chance at more prizes! Find out more here: http://playragnarok.com/news/article/14 and PRE-REGISTER Here! https://www.warpportal.com/landing/ragnaroktranscendence/registration.aspx
Jan 15 2020 08:12 AM
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VModCinnamon

[RO1] Due to a technical difficulty, logging to Poring server is not possible. The staff are working as fast as they can to get this resolved. We kindly ask you for your patience :)
Jan 13 2020 07:11 AM
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    VModCinnamon
    Server is back up online!
    Jan 13 2020 07:27 AM
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VModCinnamon

[RO1] Hello everyone! RT server is currently under preparation for open beta release, while we wait please download the new game client from the official page as linked here www.playragnarok.com
Jan 07 2020 02:18 PM
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Dragonlark

Hello Everyone, The Warpportal website will be having a server maintenance on 1/3/2020 at 2PM PST – 4PM PST. During this time the Warpportal websites and Power Up services may be disrupted and you may experience issues connecting to these services. Updates will be posted on Warpportal social media once this maintenance is complete.
Jan 02 2020 03:46 PM
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Dragonlark

The second wave of Ragnarok Transcendence Closed Beta Test emails are going out now! If you do not yet have a Closed Beta Test key and have pre-registered, please check your email for your Closed Beta Test key!
Dec 18 2019 05:54 PM
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VModCinnamon

[RO1] Greetings folks! RT Bug Report station is now live. You may use it to report further issues with RT Beta Testing. Link: https://forums.warpportal.com/index.php?/topic/246449-beta-ragnarok-transcendence-bug-report-station/
Dec 18 2019 11:16 AM
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CMAstra

Ragnarok Transcendence closed beta period is now LIVE! If you pre-registered, please check your email to see if you're in the first wave of participants! For more details, please view this post: https://forums.warpportal.com/index.php?/topic/246354-ragnarok-transcendence-closed-beta-test-1216/?p=2936794
Dec 16 2019 04:09 PM
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Campitor

To ensure you will get an RT Beta Code on monday. Make sure that you have the newsletter enabled in your Warpportal Profile Options
Dec 13 2019 04:21 PM
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CMAstra

[RO1] We're pushing the renewal server closure to NEXT FRIDAY, December 13, 2019! Enjoy one more week of Ragnarok Online! We will also be doing a maintenance tomorrow to add Santa and other things, please view patch notes here: https://forums.warpportal.com/index.php?/topic/246321-december-6th-renewal-maintenance/
Dec 05 2019 01:58 PM
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Dragonlark

Hello Everyone! The issue with delays to the Warpportal customer support team ticket system has been resolved.
Nov 26 2019 02:36 PM
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Dragonlark

Hello Everyone! Please know at this time there is a delay on tickets coming in to the support team. Your ticket will still be processed, but while the technical support team is resolving this issue, ticket response times may be slower. We will update further here once this matter has been resolved.
Nov 25 2019 03:09 PM
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VModCoconut

Pre-Registration for Ragnarok Transcendence has begun! More information will be available on the forums tomorrow! There may be issues with registering new accounts attached to pre-existing WP accounts, the staff is working to resolve these errors. https://www.warpportal.com/landing/ragnaroktranscendence/registration.aspx
Nov 12 2019 06:12 PM