58 replies to this topic

[Macromega40]

Microsoft Windows [Versión 6.1.7601]
Copyright © 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\Memo>tracert www.playragnarok.com

Traza a la dirección www.playragnarok.com [128.241.93.60]
sobre un máximo de 30 saltos:

1 4 ms <1 ms <1 ms xxxx
2 15 ms 20 ms 26 ms xxxx

3 78 ms * 55 ms bb-dallas-bryan-10-pos0-3-5-0.uninet.net.mx [189
.246.220.6]
4 66 ms 72 ms 82 ms 129.250.199.101
5 74 ms 63 ms * xe-3-1-0.r20.dllstx09.us.bb.gin.ntt.net [129.250
.6.25]
6 99 ms 85 ms * ae-5.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.1
68]
7 * * 111 ms ae-1.r05.lsanca03.us.bb.gin.ntt.net [129.250.2.2
30]
8 74 ms * * xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
9 67 ms * 64 ms portal.demarcation.gravityus.com [204.2.170.50]

10 73 ms 72 ms 68 ms www.playragnarok.com [128.241.93.60]

Traza completa.

C:\Users\Memo>

[ilovemilk]

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SuperROFan>tracert playragnarok.com

Tracing route to playragnarok.com [128.241.93.60]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms dslrouter.westell.com [192.168.1.1]
2 36 ms 37 ms 37 ms 10.23.16.1
3 34 ms 34 ms 35 ms at-4-2-0-1711.HAG-CORE-RTR2.verizon-gni.net [130
.81.194.82]
4 49 ms 47 ms 49 ms as1-0.PHIL-BB-RTR2.verizon-gni.net [130.81.20.74
]
5 44 ms 45 ms 72 ms 0.xe-7-3-0.BR1.IAD8.ALTER.NET [152.63.3.125]
6 47 ms 45 ms 49 ms ae-10.r04.asbnva02.us.bb.gin.ntt.net [129.250.8.
37]
7 66 ms 47 ms 67 ms ae-7.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.1
6]
8 142 ms 117 ms 117 ms ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
9 123 ms 119 ms 115 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8
6]
10 120 ms 121 ms 119 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
11 117 ms 124 ms 121 ms portal.demarcation.gravityus.com [204.2.170.50]

12 118 ms 123 ms 122 ms www.playragnarok.com [128.241.93.60]

Trace complete.

C:\Documents and Settings\SuperROFan>tracert 128.241.92.112

Tracing route to valkyrie-z13.1.online.ragnarok.warpportal.net [128.241.92.112]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dslrouter.westell.com [192.168.1.1]
2 34 ms 35 ms 37 ms 10.23.16.1
3 35 ms 37 ms 37 ms at-4-2-0-1711.HAG-CORE-RTR2.verizon-gni.net [130
.81.194.82]
4 49 ms 47 ms 48 ms as1-0.PHIL-BB-RTR2.verizon-gni.net [130.81.20.74
]
5 45 ms 43 ms 46 ms 0.xe-7-3-0.BR1.IAD8.ALTER.NET [152.63.3.125]
6 48 ms 45 ms 47 ms ae-10.r04.asbnva02.us.bb.gin.ntt.net [129.250.8.
37]
7 48 ms 53 ms 47 ms ae-7.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.1
6]
8 122 ms 121 ms 122 ms ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
9 118 ms 121 ms 119 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8
6]
10 120 ms 123 ms 120 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
11 123 ms 115 ms 115 ms ragnarok.demarcation.gravityus.com [128.241.92.6
]
12 124 ms 121 ms 122 ms valkyrie-z13.1.online.ragnarok.warpportal.net [1
28.241.92.112]

Trace complete.

[Kadelia]

I think it is abundantly clear from this trace routes that the lag is not network lag and it is the server machine choking (probably CPU) when large amounts of people congregate together!

[jeff19007]

1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 13 ms 18 ms 18 ms rc2sc-tge0-8-2-0-7.wp.shawcable.net [64.59.177.1
30]
4 10 ms 16 ms 14 ms rc1nr-tge0-2-0-0.wp.shawcable.net [66.163.73.189
]
5 36 ms 32 ms 40 ms 66.163.74.157
6 45 ms 43 ms 42 ms rc2wh-pos0-15-5-0.vc.shawcable.net [66.163.76.18
6]
7 47 ms 47 ms 53 ms rc4wt-pos0-0.wa.shawcable.net [66.163.76.154]
8 46 ms 52 ms 47 ms xe-0-7-0-0.r04.sttlwa01.us.bb.gin.ntt.net [129.2
50.197.13]
9 52 ms 46 ms 48 ms ae-6.r20.sttlwa01.us.bb.gin.ntt.net [129.250.5.4
2]
10 72 ms 71 ms 83 ms ae-5.r21.snjsca04.us.bb.gin.ntt.net [129.250.3.3
9]
11 72 ms 97 ms 73 ms ae-0.r20.snjsca04.us.bb.gin.ntt.net [129.250.2.9
6]
12 83 ms 121 ms 92 ms ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.1
0]
13 84 ms 86 ms 94 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8
6]
14 86 ms 85 ms 87 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
15 96 ms 89 ms 85 ms portal.demarcation.gravityus.com [204.2.170.50]

16 91 ms 83 ms 86 ms www.playragnarok.com [128.241.93.60]

Trace complete.

[meoryou2]

I think it is abundantly clear from this trace routes that the lag is not network lag and it is the server machine choking (probably CPU) when large amounts of people congregate together!

More likely to be RAM swapping to slower disk ( pagefile since they run crappy Winservers). swapping a few gigs of RAM generally takes 2-5 seconds on 10K RPM spinning disks.

[Kadelia]

They have to run this game on a crappy old O/S... RO needs to be re-coded from the ground up =/

[ilovemilk]

I looked at their database admin position and it seems as though they are running on Linux and Linux OpenBSD security. The software and hardware appears to be good. I think the main problem here is the commercial grade ISP they are using. I would switch ISP if I were them.

[Azyrk]

I thought they did switch ISP not too long ago.

[meoryou2]

I looked at their database admin position and it seems as though they are running on Linux and Linux OpenBSD security. The software and hardware appears to be good. I think the main problem here is the commercial grade ISP they are using. I would switch ISP if I were them.

They might be running Linux for their warpportal login stuff... maybe. But official RO has always run on winservers, I think heim said a year or two ago on one of the livestreams they had still been using Win2k3 servers.

Personally I would either throw another 10-20 gigs of RAM ( per server) at the problem, or check my internal networks since the routes people are getting up to the first gravity machine during lag are quite fast enough to support play with almost no visible lag. Either they have a switch that is overloading or they are running out of RAM and the actual zone server is having to swap.

[Helios0]

created batch files to automatically tracert the game and create files on your desktop with the results

https://docs.google....WUms/edit?pli=1

2 files to pick from
tracert.bat will create 1 file and always override that 1 file
tracert_allin1.bat will keep adding additional tracerts to the same file each time you run it in case you want to compare,etc

files are safe... they contain only 1 line of text

tracert playragnarok.com > %USERPROFILE%\Desktop\tracert.txt

Edited by Helios0, 13 January 2013 - 06:39 PM.

[Azyrk]

created batch files to automatically tracert the game and create files on your desktop with the results

https://docs.google....WUms/edit?pli=1

2 files to pick from
tracert.bat will create 1 file and always override that 1 file
tracert_allin1.bat will keep adding additional tracerts to the same file each time you run it in case you want to compare,etc

files are safe... they contain only 1 line of text

tracert playragnarok.com > %USERPROFILE%\Desktop\tracert.txt

Oh this is useful for times like WoE! Don't have time to keep re-typing it.

[Helios0]

heres an example from just now with 3 tracerts in a row i just did a while ago

Spoiler

Tracing route to playragnarok.com [128.241.93.60]
over a maximum of 30 hops:

1 147 ms 81 ms 115 ms xxxxxxx
2 71 ms 80 ms 82 ms xxxxxxx
3 70 ms 78 ms 79 ms xxxxxxx
4 100 ms 95 ms 97 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
5 94 ms 97 ms 93 ms 63.146.27.46
6 96 ms 96 ms 102 ms ae-6.r20.snjsca04.us.bb.gin.ntt.net [129.250.5.12]
7 104 ms 114 ms 111 ms ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.10]
8 109 ms 111 ms 111 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.86]
9 103 ms 97 ms 96 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.172.90.170]
10 104 ms 113 ms 109 ms portal.demarcation.gravityus.com [204.2.170.50]
11 155 ms 157 ms 159 ms www.playragnarok.com [128.241.93.60]

Trace complete.

Tracing route to playragnarok.com [128.241.93.60]
over a maximum of 30 hops:

1 81 ms 69 ms 70 ms xxxxxxx
2 93 ms 111 ms 100 ms xxxxxxx
3 70 ms 86 ms 82 ms xxxxxxx
4 106 ms 113 ms 110 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
5 101 ms 102 ms 121 ms 63.146.27.46
6 132 ms 120 ms 106 ms ae-6.r20.snjsca04.us.bb.gin.ntt.net [129.250.5.12]
7 154 ms 137 ms 149 ms ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.10]
8 124 ms 169 ms 136 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.86]
9 186 ms 136 ms 133 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.172.90.170]
10 119 ms 139 ms 106 ms portal.demarcation.gravityus.com [204.2.170.50]
11 158 ms 204 ms 177 ms www.playragnarok.com [128.241.93.60]

Trace complete.

Tracing route to playragnarok.com [128.241.93.60]
over a maximum of 30 hops:

1 80 ms 70 ms 98 ms xxxxxxx
2 79 ms 80 ms 83 ms xxxxxxx
3 66 ms 74 ms 84 ms xxxxxxx
4 96 ms 98 ms 102 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
5 103 ms 94 ms 101 ms 63.146.27.46
6 208 ms 148 ms 117 ms ae-6.r20.snjsca04.us.bb.gin.ntt.net [129.250.5.12]
7 177 ms 157 ms 183 ms ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.10]
8 103 ms 103 ms 116 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.86]
9 104 ms 105 ms 110 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.172.90.170]
10 141 ms 120 ms 121 ms portal.demarcation.gravityus.com [204.2.170.50]
11 166 ms 158 ms 164 ms www.playragnarok.com [128.241.93.60]

Trace complete.

wish i had the IP addresses to the individual map servers =/ would lead to more accurate reports

Edited by Helios0, 14 January 2013 - 08:33 AM.

[Ambur]

Thanks!

Helps out those few of us who actually care to run tracerts at all. lol

[Kcirtap1]

Tracing route to www.playragnarok.com [128.241.93.60]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.2.1
2 13 ms 20 ms 13 ms bas1-toronto07_lo0_SYMP.net.bell.ca [64.230.200.
177]
3 14 ms 17 ms 13 ms agg1-toronto47_1-1-0_100.net.bell.ca [64.230.57.
148]
4 25 ms 25 ms 28 ms bx5-chicagodt_xe-0-0-3_0.net.bell.ca [64.230.186
.106]
5 27 ms 27 ms 27 ms Verio-Peering.net.bell.ca [64.230.186.218]
6 27 ms 28 ms 27 ms ae-7.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.2
01]
7 69 ms 73 ms 55 ms ae-4.r21.dllstx09.us.bb.gin.ntt.net [129.250.2.2
00]
8 56 ms 58 ms 48 ms ae-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.2.5
8]
9 89 ms 96 ms 102 ms ae-5.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.1
68]
10 96 ms 106 ms 90 ms ae-1.r05.lsanca03.us.bb.gin.ntt.net [129.250.2.2
30]
11 95 ms 95 ms 97 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
12 93 ms 99 ms 94 ms portal.demarcation.gravityus.com [204.2.170.50]
13 98 ms 100 ms 93 ms www.playragnarok.com[128.241.93.60]
Trace complete.

Edited by Kcirtap1, 15 January 2013 - 11:22 AM.

[Kristian0323]

1 5 ms 6 ms 10 ms 192.168.2.1
2 * * * Request timed out.
3 13 ms 15 ms 17 ms 10.170.178.93
4 26 ms 25 ms 20 ms 216.113.126.42
5 75 ms 30 ms 33 ms 216.113.122.78
6 36 ms 35 ms 36 ms cr2-tengig-0-7-0-0.chicago.savvis.net [204.70.19
6.246]
7 31 ms 37 ms 37 ms ber2-te-4-0-1.chicagoequinix.savvis.net [204.70.
195.118]
8 48 ms 88 ms 33 ms 208.173.176.78
9 34 ms 45 ms 50 ms ae-7.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.2
01]
10 114 ms 104 ms 70 ms ae-4.r21.dllstx09.us.bb.gin.ntt.net [129.250.2.2
00]
11 64 ms 65 ms 85 ms ae-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.2.5
8]
12 103 ms 96 ms 93 ms ae-5.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.1
68]
13 97 ms 87 ms 91 ms ae-1.r05.lsanca03.us.bb.gin.ntt.net [129.250.2.2
30]
14 105 ms 98 ms 99 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
15 90 ms 99 ms 98 ms portal.demarcation.gravityus.com [204.2.170.50]

16 89 ms 90 ms 93 ms www.playragnarok.com [128.241.93.60]

[zr0rieu]

Try taking tracerts during the lag.

[Helios0]

and remember to ***** the 1st 3 ip adresses that info is usually kind of personal or at least the 1st one

Edited by Helios0, 15 January 2013 - 10:02 PM.

[Oda]

No profanity allowed on the boards Helios, you know the rules.

[Helios0]

lol i actually did a double take to try and remember if i misspelled anything that would resemble a bad word lol

[DrAzzy]

Agonizing "queue lag" - I was running around and potting for like 30 seconds after I gave up and took my hands off mouse + kb...

Connected via lowerping's client connecting through drazzy.com.

Ping to DrAzzy.com

Tracing route to drazzy.com [107.21.215.236]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 10 ms 10 ms 8 ms 96.120.66.81
3 12 ms 11 ms 11 ms 68.85.160.37
4 10 ms 11 ms 11 ms te-0-9-0-6-ar01.needham.ma.boston.comcast.net [6
8.85.106.29]
5 26 ms 23 ms 23 ms he-2-7-0-0-cr01.newyork.ny.ibone.comcast.net [68
.86.95.29]
6 14 ms 16 ms 15 ms xe-7-3-3.edge1.NewYork2.Level3.net [4.71.186.57]

7 15 ms 22 ms 25 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
8 20 ms 20 ms 20 ms ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]

9 20 ms 22 ms 24 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.1
54]
10 19 ms 19 ms 22 ms ae-3-80.edge2.Washington1.Level3.net [4.69.149.1
42]
11 21 ms 20 ms 23 ms AMAZON.COM.edge2.Washington1.Level3.net [4.79.22
.86]
12 29 ms 21 ms 21 ms 72.21.220.151
13 21 ms 23 ms 22 ms 72.21.222.157
14 * * * Request timed out.

Ping from DrAzzy.com to iro.ragnarokonline.com (taken using the considerably beefier linux traceroute command)

[ec2-user@ip-10-194-211-195 ~]$ traceroute iro.ragnarokonline.com
traceroute to iro.ragnarokonline.com (128.241.93.60), 30 hops max, 60 byte packets
1 ip-10-194-208-3.ec2.internal (10.194.208.3) 0.604 ms 0.474 ms 0.527 ms
2 ip-10-1-50-13.ec2.internal (10.1.50.13) 0.617 ms 0.763 ms 0.712 ms
3 ip-10-1-34-78.ec2.internal (10.1.34.78) 0.433 ms 0.439 ms ip-10-1-34-142.ec2.internal (10.1.34.142) 0.385 ms
4 100.64.21.107 (100.64.21.107) 0.405 ms 100.64.21.203 (100.64.21.203) 0.516 ms 100.64.20.203 (100.64.20.203) 0.496 ms
5 216.182.224.84 (216.182.224.84) 1.472 ms 216.182.224.88 (216.182.224.88) 1.375 ms 216.182.224.232 (216.182.224.232) 1.480 ms
6 100.64.2.173 (100.64.2.173) 1.345 ms 100.64.2.157 (100.64.2.157) 1.166 ms 100.64.2.181 (100.64.2.181) 1.448 ms
7 100.64.0.144 (100.64.0.144) 1.394 ms 100.64.0.88 (100.64.0.88) 2.022 ms 100.64.0.80 (100.64.0.80) 1.818 ms
8 100.64.16.27 (100.64.16.27) 0.728 ms 100.64.16.137 (100.64.16.137) 0.762 ms 100.64.16.193 (100.64.16.193) 0.647 ms
9 205.251.245.54 (205.251.245.54) 1.699 ms 72.21.222.154 (72.21.222.154) 1.386 ms 1.567 ms
10 72.21.220.30 (72.21.220.30) 1.778 ms 205.251.245.54 (205.251.245.54) 1.743 ms 72.21.220.30 (72.21.220.30) 1.644 ms
11 72.21.220.38 (72.21.220.38) 1.747 ms ae-4.r04.asbnva02.us.bb.gin.ntt.net (168.143.232.45) 2.188 ms 72.21.220.46 (72.21.220.46) 1.610 ms
12 ae-10.r00.asbnva02.us.bb.gin.ntt.net (168.143.191.17) 2.397 ms ae-24.r04.asbnva02.us.bb.gin.ntt.net (168.143.232.73) 2.400 ms 2.376 ms
13 ae-2.r21.lsanca03.us.bb.gin.ntt.net (129.250.3.55) 66.495 ms ae-7.r20.asbnva02.us.bb.gin.ntt.net (129.250.3.16) 1.970 ms ae-6.r20.asbnva02.us.bb.gin.ntt.net (129.250.3.109) 1.908 ms
14 ae-2.r05.lsanca03.us.bb.gin.ntt.net (129.250.5.86) 74.973 ms 71.857 ms 68.476 ms
15 ae-2.r05.lsanca03.us.bb.gin.ntt.net (129.250.5.86) 74.281 ms 71.677 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net (198.172.90.170) 69.209 ms
16 xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net (198.172.90.170) 71.713 ms 74.773 ms

So we're looking at ~95ms ping - low 20's to my proxy and low 70's from proxy to RO.

And at the time these were taken, I was getting some of the worst lag i'd ever seen in RO.


After we sent some of our allies out (reducing the number of people in the fort) the lag improved considerably...

Edited by DrAzzy, 19 January 2013 - 05:23 PM.

[IronPlushy]

I thought people could get your address through your IP number and that's why you shouldn't post it.

[DrAzzy]

You can get the general location from the IP address, but ISP's will generally not tell you what address or name an IP belongs to unless the asker has a court order or other legal justification on their side.
While you can remove the first few hops to preserve privacy, they're also useful in detecting cases where lag is due to your modem/router.

I don't bother blocking out IPs, I'm not paranoid, and I think everyone knows I live in Red Cambridge anyway.

Edited by DrAzzy, 23 January 2013 - 09:32 AM.

[Oda]

For those experiencing latency during WoE, please note which castle the latency was worst in and at what time.

[Tkwan]

They have to run this game on a crappy old O/S... RO needs to be re-coded from the ground up =/

I want to see a few billion likes to this comment.

[SergioSSA1LER]

Valfreyja it's a lot worse than Juno. Seriously asking Oda, are the GMs actually trying to solve this problem? Because everyone here has doubts about that. This is the main problem of the servers, forget about everything, even TIs if you like, but focus on fixing the lag.