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Failed to Patch


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#1 Bullie

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Posted 14 October 2010 - 05:03 PM

-Went through Gateway and pressed play now for Dragon Saga.
-*Patcher Opens*
-Pressed Start
-"New Update Found" Would you like to patch?
-Clicked Yes and patch failed...?


Can't play. sigh. yeah.

Edit: Added Pix.
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Edited by Bullie, 14 October 2010 - 05:38 PM.

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#2 Athos

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Posted 14 October 2010 - 05:27 PM

-Went through Gateway and pressed play now for Dragon Saga.
-Pressed Start
-"New Update Found" Would you like to patch?
-Clicked Yes and patch failed...?


Can't play. sigh. yeah.


Greetings,

Does this happen every time the menu comes up with "New Update Found"? Typically, the patch failed issues occur if you do not have access to our patch server, but I do not think that this is the case as your client is able to detect that there is an update for you to download. The other solution would be that you may not have the proper permissions to allow the patcher to patch properly. Does a prompt come up after you press the "play now" button to allow escalate your permissions?

If you have any other questions, please feel free to let us know.

Thank you,

Athos
Warp Portal Productions Team
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#3 Bullie

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Posted 14 October 2010 - 05:34 PM

The patcher comes up, thats all.

I tried Restarting the computer and going into both Gateway and DragonSaga folders for any hints but unfortunately nothing helped.


Edit:

-Double Checked the folder "Dragon Saga\Release\Dragonica.exe"
-Clicked it. duh. lol
-Error Pops up"4_ITEM.DAT BGM.DAT File(s) is(are) missing or damaged. Please install the game again,"


Might be the source of my problem, I'll try reinstalling .

Edited by Bullie, 14 October 2010 - 05:50 PM.

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#4 Athos

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Posted 14 October 2010 - 09:37 PM

The patcher comes up, thats all.

I tried Restarting the computer and going into both Gateway and DragonSaga folders for any hints but unfortunately nothing helped.


Edit:

-Double Checked the folder "Dragon Saga\Release\Dragonica.exe"
-Clicked it. duh. lol
-Error Pops up"4_ITEM.DAT BGM.DAT File(s) is(are) missing or damaged. Please install the game again,"


Might be the source of my problem, I'll try reinstalling .


Greetings,

That is most likely the source of your problem. After reinstalling, make sure that you are running the game client from the Gateway in order to patch all the necessary files to make the game client work. If you continue to encounter any problems, please feel free to let us know.

Thank you,

Athos
Warp Portal Productions Team
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