5 replies to this topic

[xxd3addo11yxx]

so i downloaded the gateway and when i try to click download on dragon saga, an ie box pops up for a second, disappears, then what im assuming is a save file thingy pops up (i assume because its a flash and i cant read it because its gone too quick) and then disappears. I have tried reinstalling gateway, ive tried changing the pop up settings on ie, i dont know what else to do, please help!

[Athos]

so i downloaded the gateway and when i try to click download on dragon saga, an ie box pops up for a second, disappears, then what im assuming is a save file thingy pops up (i assume because its a flash and i cant read it because its gone too quick) and then disappears. I have tried reinstalling gateway, ive tried changing the pop up settings on ie, i dont know what else to do, please help!

Greetings,

Have you tried checking if you have the correct permissions to save files on your computer? Also, can you provide the Operating System that you're using?

If you have any other questions, please feel free to let us know.

Athos
Warp Portal Productions Team

[Blah08]

I don't know if I'm suppose to add reply here but... I have the same problem.
Using windows 7 64 bit

When I view problem details it says
Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 8.0.7600.16671
Application Timestamp: 4c86f9be
Fault Module Name: acaptuser32.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c9aad4a
Exception Offset: 10009ccd
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Last night I copied and pasted the download link before IE crashed and tried using Chrome(it didn't crash) to download but after an overnight download it said 5 days remaining with about 200Mb downloaded already and I think around 20-30kb/sec. I checked my internet speed, download tops at 1.9Mb. I tried the torrent found http://forums.warppo...wnload-trouble/ but after a while the torrent stop downloading... Is that a problem on my end or yours?
Sorry if I thread hijacked...

[Djbio]

Lol... The download speeds for this client is horrible... I was downloading at 300kbs yesterday, but the client somehow got corrupted... Now im downloading at 20kbs... Oh god...

[xxd3addo11yxx]

Greetings,

Have you tried checking if you have the correct permissions to save files on your computer? Also, can you provide the Operating System that you're using?

If you have any other questions, please feel free to let us know.

Athos
Warp Portal Productions Team

not sure what you mean about permissions, but my comps OS is windows XP. I play WoW and other games similar but ive never had this problem before. I cant even click save/run, it flashes too quick. Its literally on the screen for like half a second.

[Athos]

not sure what you mean about permissions, but my comps OS is windows XP. I play WoW and other games similar but ive never had this problem before. I cant even click save/run, it flashes too quick. Its literally on the screen for like half a second.

Greetings,

Permissions, in this case, means that you have to have the ability to copy files to the folder. Please check to see if you have the correct permissions to actually save to the HDD. If you are not able to download from our site directly, we also have some alternative links you can try. You can find them at:

Alternative Dragon Saga Download links

If you continue to experience any issues, please let us know!

Athos
Warp Portal Productions Team