189 replies to this topic

[oxapip]

hi, i have this "failed to connect to patch server" problem too. idk what happen, it was running just fine last night.
this is my tracert, and im using verizon Fios.

Tracing route to playragnarok.com [128.241.93.60]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 6 ms 7 ms 7 ms L101.PITBPA-VFTTP-02.verizon-gni.net [96.235.45.
1]
3 6 ms 7 ms 7 ms G2-0-7-339.PITBPA-LCR-03.verizon-gni.net [130.81
.178.18]
4 13 ms 15 ms 14 ms so-15-0-3-0.RES-BB-RTR1.verizon-gni.net [130.81.
28.204]
5 20 ms 19 ms 19 ms 0.xe-9-0-0.BR2.IAD8.ALTER.NET [152.63.38.133]
6 70 ms 72 ms 69 ms ae-20.r04.asbnva02.us.bb.gin.ntt.net [129.250.8.
33]
7 62 ms 76 ms 89 ms ae-7.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.1
6]
8 88 ms 94 ms 89 ms ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
9 100 ms 96 ms 97 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8
6]
10 83 ms 92 ms 92 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
172.90.170]
11 96 ms 97 ms 96 ms portal.demarcation.gravityus.com [204.2.170.50]

12 92 ms 92 ms 92 ms www.playragnarok.com [128.241.93.60]

Trace complete.

TY!

[ShinKokuryuu]

I'm having a weird problem as well. For the past 3 days I've been getting the failed to connect to patch server problem. I've tested the RO patch site link and it loads fine on both firefox and IE. I've done a dns flush and restarted my com as well. A friend who has the same problem reinstalled at least 2 times already. The thing is, both of us can't access warpportal at all. (I'm using my phone and it works) What might the problem be?

[raijin09]

@axylus
u mean i must change my ISP to solve this problem????

[WiseFabre]

u mean i must change my ISP to solve this problem????

When flushing, close all your browser windows first and make sure you don't have a hung browser process. By "hung" I mean you can close the browser, but some error causes the browser program to still run in memory. Thus many types of "flushes" don't work due to windows security locking the caches against wholesale clearing.

A temporary workaround for patch problems is to use a download manager to download all of the relevant dated patch files from the ftp site to the ragnarok folder. The RO patcher will use patch files in the folder if they are there and thus you avoid the problem of your patcher not being able to make a reliable constant connection to gravity's patch server.

Patching this way is infamously done by dialup users because someone with dialup might be unable to complete a long patch without a connection delay causing the patch to abort the longer 8MB size patch files.

[Axylus]

@axylus
u mean i must change my ISP to solve this problem????

If your ISP is indeed blocking FTP connections and refuses to stop doing so, then, yes, you'll probably have to change your ISP. However, it is pointless to consider doing this before you have even identified the cause of the problem you're experiencing.

I'm afraid that you're making it extremely difficult for anyone to help you by ignoring the questions that you're being asked (both in this thread and the one you created). Please answer the following questions to assist me in diagnosing the cause of the problem:

• Did you try temporarily disabling your firewall as I suggested? If so, what was the result?
• Is the problem intermittent — are you ever able to successfully update your client?
• If you have another computer that uses the same Internet connection as the computer on which you play RO on, then please test whether you can access ftp://patch1.playragnarok.com/ on the other computer.
• Can you access ftp://kernel.org/ on the computer on which you play RO?

Edited by Axylus, 27 June 2013 - 07:48 AM.

[al777]

Hello, can somebody please give me a hand?
I am trying to install the patch server and ro in my pc, but i'm having some problems.
The funny thing is that, i successfully installed in my laptop.

My pc has windows 7, and my laptop has windows 7 starter, i configured my router to use Google DNS already (8.8.8.8 and 8.8.4.4) and i still get the same "failed to connect the server".

 

 

Any suggestions?   

Thanks

Ps: My pc is connected by cable to the router, and the laptop is by wireless.

 

Edited by al777, 05 July 2013 - 08:03 AM.

[Axylus]

Hello, can somebody please give me a hand?
I am trying to install the patch server and ro in my pc, but i'm having some problems.
The funny thing is that, i successfully installed in my laptop.

My pc has windows 7, and my laptop has windows 7 starter, i configured my router to use Google DNS already (8.8.8.8 and 8.8.4.4) and i still get the same "failed to connect the server".
 
 
Any suggestions?   

Thanks

Ps: My pc is connected by cable to the router, and the laptop is by wireless.

Please test whether you can access the update server using both Internet Explorer and a different web browser (or FTP client). (The updater/patch client uses Internet Explorer to download updates.)

[Illyas21viel]

i have this problem too, after i choose chaos renewal server it was suddenly not responding and then show notice failed to connect to server. one time i was success to log in but when i exit and re-log it got failed again. why is that and how to solve it?

 

 

Microsoft Windows [Version 6.1.7600]

Copyright © 2009 Microsoft Corporation.  All rights reserved.

 

C:\Users\user>tracert playragnarok.com

 

Tracing route to playragnarok.com [128.241.93.60]

over a maximum of 30 hops:

 

  1    71 ms    85 ms    66 ms  10.17.94.77

  2     *       67 ms     *     10.17.97.14

  3     *      260 ms    65 ms  10.17.97.41

  4     *       64 ms    46 ms  202.70.48.49

  5    61 ms    80 ms    58 ms  202.70.48.17

  6     *        *        *     Request timed out.

  7    77 ms    86 ms    79 ms  116.51.26.165

  8    79 ms    93 ms    85 ms  as-4.r20.sngpsi02.sg.bb.gin.ntt.net [129.250.3.5

9]

  9   241 ms   259 ms   266 ms  as-3.r20.snjsca04.us.bb.gin.ntt.net [129.250.3.8

8]

 10   280 ms   293 ms   279 ms  ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.1

0]

 11   291 ms   279 ms   280 ms  ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8

6]

 12   279 ms   279 ms   278 ms  xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.

172.90.170]

 13   278 ms   285 ms   266 ms  204.2.170.50

 14   293 ms   273 ms   278 ms  www.playragnarok.com [128.241.93.60]

 

Trace complete.

 

C:\Users\user>

[Chaed]

Please test whether you can access the update server using both Internet Explorer and a different web browser (or FTP client). (The updater/patch client uses Internet Explorer to download updates.)

 

how to do this test ?? can you explain it Axylus....

[Aizenath]

Hi guys, I get the failed to connect patch server on my desktop but not on my laptop also the ftp page for the manual patch won't open, it starts loading but it does it indefinitely, I tried it on chrome and IE.  Even thought I don't think it is a dns problem I tried a dns flush and using the google dns and that did not work.  I'm not even sure if this is the right place to post this but don't know what else I can do.  I run win xp, I recreated RO firewall settings.  I'll post my tracert if that helps, hope you can help me.

 

 

Tracing route to playragnarok.com [128.241.93.60]

over a maximum of 30 hops:

 

  1     1 ms    <1 ms    <1 ms  NB604N.Home [192.168.1.1]

  2     *        *        *     Request timed out.

  3    26 ms    26 ms    27 ms  202.7.173.17

  4    29 ms    26 ms    26 ms  syd-sot-ken-crt1-ge-5-1-0.tpgi.com.au [202.7.162

.173]

  5   219 ms   218 ms   264 ms  ge5-0-5d0.cir1.seattle7-wa.us.xo.net [216.156.10

0.37]

  6   224 ms   227 ms   228 ms  vb2002.rar3.sanjose-ca.us.xo.net [207.88.13.150]

 

  7   217 ms   217 ms   274 ms  207.88.14.226.ptr.us.xo.net [207.88.14.226]

  8   256 ms   252 ms   252 ms  xe-0.equinix.snjsca04.us.bb.gin.ntt.net [206.223

.116.12]

  9   264 ms   265 ms   269 ms  ae-7.r20.snjsca04.us.bb.gin.ntt.net [129.250.5.5

2]

 10   229 ms   229 ms   229 ms  ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.1

0]

 11   231 ms   230 ms   231 ms  ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8

6]

 12   230 ms   228 ms   227 ms  xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.

172.90.170]

 13   229 ms   228 ms   228 ms  portal.demarcation.gravityus.com [204.2.170.50]

 

 14   232 ms   231 ms   230 ms  playragnarok.com [128.241.93.60]

 

Trace complete.

 

[Axylus]

how to do this test ?? can you explain it Axylus....

Sure. It's quite easy to do: open Internet Explorer, enter "ftp://patch1.playragnarok.com/" in the address field, and then press return. If you see a list of folders, then the test was successful. If anything else happens, then the test failed.

Once you have completed the test with Internet Explorer, then perform it again with another web browser such as Chrome or Firefox.

Hi guys, I get the failed to connect patch server on my desktop but not on my laptop also the ftp page for the manual patch won't open, it starts loading but it does it indefinitely, I tried it on chrome and IE.  Even thought I don't think it is a dns problem I tried a dns flush and using the google dns and that did not work.  I'm not even sure if this is the right place to post this but don't know what else I can do.  I run win xp, I recreated RO firewall settings.  I'll post my tracert if that helps, hope you can help me.
 
[…]

Try the following in order:

• Reset your Internet Explorer configuration.
  
  Note: I strongly recommend that you create a backup of your Internet Explorer configuration before trying this. If you are unable to access the Internet or Web after resetting your configuration, then restore the backup that you created.
• Scan for and remove any malware from your computer using anti-malware software such as Bitdefender QuickScan, Trend Micro HouseCall, or Malwarebytes Anti-malware.
• Upgrade to a newer version of Internet Explorer.

Edited by Axylus, 24 July 2013 - 05:40 AM.

[Aizenath]

Try the following in order:

• Reset your Internet Explorer configuration.
  
  Note: I strongly recommend that you create a backup of your configuration before trying this. If you are unable to access the Internet or Web after resetting your configuration, then restore the backup that you created.
• Scan for and remove any malware from your computer using anti-malware software such as Bitdefender QuickScan, Trend Micro HouseCall, or Malwarebytes Anti-malware.
• Upgrade to a newer version of Internet Explorer.

 

 

Thanks for your quick reply.

Before I did that I tried using a lan connection instead of a wireless one and it patched, now I'm wireless again and I can play again. I'll run all the anti-malware scans but should I still reset IE? Thanks again.

[Axylus]

Thanks for your quick reply.
Before I did that I tried using a lan connection instead of a wireless one and it patched, now I'm wireless again and I can play again. I'll run all the anti-malware scans but should I still reset IE? Thanks again.

Really? I wouldn't have expected that to make any difference.

Are you still unable to access the update server after switching back to your wireless connection? If so, then, yes, you should try resetting IE's configuration. If that doesn't resolve the problem, then perhaps there is some Internet security software installed on your computer that is imposing restrictions on your wireless connection but not your wired connection.

[Ghen]

Hello everyone - 

 

If you have already checked that your DNS is not causing the issue (using Google's DNS is a good idea either way) I have found another culprit that causes the same error to appear.   For Ragnarok to patch properly you must disable any download tool addons inside Internet Explorer.  These will hijack Ragnarok's patching system and cause it to fail out (In my case this was caused by Free Download Manager).

[Axylus]

Hello everyone - 
 
If you have already checked that your DNS is not causing the issue (using Google's DNS is a good idea either way) I have found another culprit that causes the same error to appear.   For Ragnarok to patch properly you must disable any download tool addons inside Internet Explorer.  These will hijack Ragnarok's patching system and cause it to fail out (In my case this was caused by Free Download Manager).

I've always suspected that this was this case. Thanks for reporting it.

To anyone who is experiencing the "failed to connect [to] patch server" problem:

This thread was created during a period when there was a problem with the DNS records of playragnarok.com (specifically, its DNSSEC records) that prevented users of certain ISPs from resolving the address of the update/patch server and thereby connecting to it. As this problem has now been resolved, changing your DNS server probably won't help you. You should instead try the following potential solutions in order:

• In Internet Explorer, navigate to ftp://patch1.playragnarok.com/patch/ and then download any file in the folder (you can discard the file after downloading it). If you're unable to navigate to the site, then skip to the next step.
• Configure any and all installed installed download managers to not integrate with Internet Explorer (as per Ghen's suggestion).
• Clear your DNS resolver cache:
  • Press Windows-R (the Windows key and the R key).
  • Type "cmd" and press enter.
  • Enter "ipconfig /flushdns".
• Test whether you can update your IRO client while your firewall is temporarily disabled. If you can, then revise your firewall configuration accordingly.
• Reset your Internet Explorer configuration.
  
  Note: I strongly recommend that you create a backup of your Internet Explorer configuration before trying this. If you are unable to access the Internet or Web after resetting your configuration, then restore the backup that you created.
• Scan for and remove any malware from your computer using anti-malware software such as Malwarebytes Anti-malware.
• Upgrade to a newer version of Internet Explorer (if possible).

Edited by Axylus, 24 July 2013 - 07:41 AM.