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[Bug] Assassin job change quest


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#1 Bauleo

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Posted 03 March 2013 - 03:06 PM

Hello guys!

So, after 3 ~ 4 years away from RO I decided to go back to explore some of the several changes that were made during this time. After thinking for a while I chose to go with the official servers for the (supposed) stability and to help the game keep developing since I could probably put some money into it.

Well, after a few days playing (and getting completely lost due to all the changes) I reached level 40 and went to the Assassin job change quest. Everything was going fine until I passed the questions step and proceeded to the porings room. Guess what? The warp didn't appeared. I stayed on the room with the assassin girl for like 2 hours trying to make it work, a LOT of people arrived and kept trying to make it work, but it didn't.

I searched on these forums and found out that probably someone died and/or disconnected during this specific step of the quest, which made the game stop warping people into the room, and sugested to open a support ticket. So, I went and opened a support ticket only to find out that it could take up to two BUSINESS days to be answered! Now, after several hours, I logged into the game and it's still bugged!

How can Wap Portal, Gravity, or whatever company that is behind RO nowadays, expect that someone puts money into the official servers when they've fallen WAY behind the private ones? I mean, I play RO since the early beta, when neither Geffen nor Izlude existed, and I've NEVER seen a bug and a tech support this bad. On all the privates I've been to you could talk to one GM almost any time of the day (and night), and most of them were mantained by donations.

Come on guys, how can a company that's supposed to have employees and management offer a tech support worst than something run by "normal people" using donations?! It's just beyond me, I'm completely frustrated with this. It's not about this specific issue, but with the whole concept behind it. No wonder the private servers expanded a LOT duting the last years.

Anyway, the support ticket # is 271-18C65D2D-0103 in case anyone needs it.

Thank you.

Edited by Bauleo, 04 March 2013 - 03:35 AM.

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#2 kiefer

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Posted 03 March 2013 - 03:11 PM

Did you enter the chatroom? You are suppose to enter the chatroom and the npc will warp you to the test area.
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#3 Bauleo

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Posted 03 March 2013 - 03:22 PM

Hey kiefer, thanks for the reply!

Yes, I did. I tried entering the chatroom like 50 times (really!). I also started the dialog with the assassin girl several times, tried waiting a few hours between the tries, but it didn't worked. There must be at least 10 people waiting to become an assassin but are unable to due to this bug.

Anyway, guess I just have to wait an "official reply".
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#4 DrAzzy

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Posted 04 March 2013 - 11:18 AM

As stated in the other threads on the topic, the GMs need to manually kick over the NPC, please send in a support ticket and they'll fix the NPC as soon as they see it.
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#5 Bauleo

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Posted 04 March 2013 - 12:25 PM

Thanks for the reply DrAzzy, but I've already opened a support ticket and even posted it on the first post here.
I just logged in an confirmed that it's still bugged. It's been almost 24h now and I've got no reply whatsoever. I even tried sending a PM to one of the CMs here, but he (or she) didn't reply as well. I don't know how Warp Portal even call it support, it seems my email went to a black hole and will never be seen again.
I'm SERIOUSLY considering moving to a private server while at least the owners reply to my emails and are available to, you know, support the players.
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#6 ilovealiar

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Posted 04 March 2013 - 07:04 PM

is this still going on?
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#7 Allen8807

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Posted 05 March 2013 - 12:09 AM

Still bugged, a friend tried it today with no success. Even spent an hour yesterday waiting with like 5-6 other people.
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#8 camelido

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Posted 05 March 2013 - 07:37 AM

Well, I have the same problem and the same regrets to the server stuff Bauleo, I send a ticket about 4 days ago and noone reply it... Also I send a PM to a one stuff member and again nothing. I really wanna see GM in game, but someone told that this nothing happened, just the GM go in, do an event and then DCs. I'm really mad about this "issue".
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#9 nubpr0

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Posted 29 May 2014 - 07:40 AM

Fuc  this q ....... fuc ..... wait noob player done this q in 1h  .... why dont creat more room q ?

 


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