263 replies to this topic

[ilovemilk]

is 128.241.92.109:4500 the current low TI IP address?

 

and how do you export the tracert record into a txt file?

In CMD (command promp) right click > select select all > right click again to copy.

 

Yeah its weird.

[bloodyrascal]

I am lagging kinda everywhere. =.= Almost in every map. It feels like snapping on my all chars wherever I go. Which IP addresses do I tracert to report to the GM team?

 

I am extremely frustrated with lag. Want to play, but its hardly possible to.

Edited by bloodyrascal, 28 June 2014 - 02:37 AM.

[ilovemilk]

I am lagging kinda everywhere. =.= Almost in every map. It feels like snapping on my all chars wherever I go. Which IP addresses do I tracert to report to the GM team?

 

I am extremely frustrated with lag. Want to play, but its hardly possible to.

Campitor already said that he can't just report what people are saying on the forum to the IT department. He needs your trace cert report. Have you send in your trace cert report to support.warpportal.com yet?

[bloodyrascal]

Campitor already said that he can't just report what people are saying on the forum to the IT department. He needs your trace cert report. Have you send in your trace cert report to support.warpportal.com yet?

I haven't yet. Before I send a report, I'd like to know which IP address do I chose as a reference to send the tracert. Its laggy on every map for me. For example, if someone's lagging in TI map, he would tracert the IP of TI server. For me, it's not one particular location, its actually everywhere..

[GreenIvy]

I haven't yet. Before I send a report, I'd like to know which IP address do I chose as a reference to send the tracert. Its laggy on every map for me. For example, if someone's lagging in TI map, he would tracert the IP of TI server. For me, it's not one particular location, its actually everywhere..

I asked the same question in the next tiki tuesday thread. hope they will give us the IP address. 

 

Maybe you should ask there as well. If I got lag in all the maps, I will just tracert all IP address regardless of which map it's for and send everything in the support ticket.

Edited by GreenIvy, 28 June 2014 - 07:17 PM.

[Razzez]

The best IP to do the tracrt to is 128.241.92.98

 

I believe ilovemilk explained how to copy, & paste it, but if you still weren't able to, you can also just right click, & click on "Select All", then just do Ctrl + C to copy it. After that you can post your tracrt here, & submit a ticket, if there is a server issue. When you post it here, you just need to delete the first IP, which is your own IP address.

 

Hope this helps you both.

[AlmrOfAtlas]

Mine is useless, but I have to post it because lulz.

 

 

valkyrie-char.1.online.ragnarok.warpportal.net [128.241.92.98] へのルートをトレ

ースしています

経由するホップ数は最大 30 です:

 

  1     *        *        *     要求がタイムアウトしました。

  2     *        *        *     要求がタイムアウトしました。

  3     *        *        *     要求がタイムアウトしました。

  4     *        *        *     要求がタイムアウトしました。

  5     *        *        *     要求がタイムアウトしました。

  6     *        *        *     要求がタイムアウトしました。

  7     *        *        *     要求がタイムアウトしました。

  8     *        *        *     要求がタイムアウトしました。

  9     *        *        *     要求がタイムアウトしました。

 10     *        *        *     要求がタイムアウトしました。

 11     *        *        *     要求がタイムアウトしました。

 12     *        *        *     要求がタイムアウトしました。

 13     *        *        *     要求がタイムアウトしました。

 14     *        *        *     要求がタイムアウトしました。

 15     *        *        *     要求がタイムアウトしました。

 16     *        *        *     要求がタイムアウトしました。

 17     *        *        *     要求がタイムアウトしました。

 18   184 ms   302 ms   239 ms  valkyrie-char.1.online.ragnarok.warpportal.net [

128.241.92.98]

 

トレースを完了しました。

 

Such request timeouts @_@

[Razzez]

Mine is useless, but I have to post it because lulz.

 

 

Such request timeouts @_@

 

You need to contact your ISP also. Something is going on on their end for you to get all those asterisks.

 

 

In response to others. It would help to do tracerts on more than one day, since things can change from day to day, depending on your ISP & iRO.

Edited by Razzez, 01 July 2014 - 11:46 PM.

[AlmrOfAtlas]

You need to contact your ISP also. Something is going on on their end for you to get all those asterisks.

Nah mine is perfectly fine. It's just that I use a 4G wireless dongle that's currently out of paid time and running in throttled mode.

[renouille]

Maybe you have a firewall blocking incoming icmp time exceeded messages?

[scrunch3y]

Tracing route to playragnarok.com [128.241.93.60]

over a maximum of 30 hops:

 

  1     2 ms    <1 ms    <1 ms  []

  2     9 ms    11 ms     9 ms  []

  3     9 ms    13 ms     8 ms  []

  4    12 ms    11 ms    13 ms  []

  5    21 ms    23 ms    24 ms  []

  6   371 ms   388 ms   396 ms  he-0-14-0-0-pe03.11greatoaks.ca.ibone.comcast.ne

t [68.86.83.158]

  7   454 ms   411 ms   433 ms  ae-13.r07.snjsca04.us.bb.gin.ntt.net [129.250.66

.33]

  8    21 ms    21 ms    22 ms  ae-7.r20.snjsca04.us.bb.gin.ntt.net [129.250.5.5

2]

  9   412 ms   423 ms   447 ms  ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.1

0]

 10     *        *        *     Request timed out.

 11    22 ms     *        *     xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.

172.90.170]

 12     *        *        *     Request timed out.

 13    22 ms    22 ms    22 ms  www.playragnarok.com [128.241.93.60]

 

Trace complete.

 

Not really sure what's happening. x.x I don't live too far away from the servers (Both in California) I can connect to the character select just fine, but loading onto a map server is just not happening. When I do get on, there's a 15 second gap between actions.

[Razzez]

 

Tracing route to playragnarok.com [128.241.93.60]

over a maximum of 30 hops:

 

  1     2 ms    <1 ms    <1 ms  []

  2     9 ms    11 ms     9 ms  []

  3     9 ms    13 ms     8 ms  []

  4    12 ms    11 ms    13 ms  []

  5    21 ms    23 ms    24 ms  []

  6   371 ms   388 ms   396 ms  he-0-14-0-0-pe03.11greatoaks.ca.ibone.comcast.ne

t [68.86.83.158]

  7   454 ms   411 ms   433 ms  ae-13.r07.snjsca04.us.bb.gin.ntt.net [129.250.66

.33]

  8    21 ms    21 ms    22 ms  ae-7.r20.snjsca04.us.bb.gin.ntt.net [129.250.5.5

2]

  9   412 ms   423 ms   447 ms  ae-4.r21.lsanca03.us.bb.gin.ntt.net [129.250.6.1

0]

 10     *        *        *     Request timed out.

 11    22 ms     *        *     xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.

172.90.170]

 12     *        *        *     Request timed out.

 13    22 ms    22 ms    22 ms  www.playragnarok.com [128.241.93.60]

 

Trace complete.

 

Not really sure what's happening. x.x I don't live too far away from the servers (Both in California) I can connect to the character select just fine, but loading onto a map server is just not happening. When I do get on, there's a 15 second gap between actions.

 

 

The asterisks normally mean there is a packet loss, with your ISP,  which means you should contact your ISP, since the problem appears to be on there end. Could be a bad router or something else. Hopefully they can help you.
 

[frohzn]

Routenverfolgung zu playragnarok.com [2001:418:4005:101:1::3c] über maximal 30 Abschnitte:

  2     8 ms     9 ms    15 ms  2a02:810c:8000:7::1
  3     8 ms    34 ms     9 ms  2a02:8100:6:2::109:1b1
  4    18 ms    10 ms    16 ms  2a02:8100:6:2::12:301
  5    14 ms    19 ms    19 ms  2a02:8100:4:2::e1d
  6    33 ms    18 ms    13 ms  2a02:8100:4:2::56a
  7    17 ms    24 ms    14 ms  ffm-b7-link.telia.net [2001:2000:3080:9de::1]
  8    17 ms    20 ms    18 ms  ffm-b12-v6.telia.net [2001:2000:3018:4a::1]
  9    41 ms     *       44 ms  ntt-ic-155239-ffm-b12.c.telia.net [2001:2000:3080:58e::2]
 10   127 ms    59 ms    54 ms  ae-2.r20.frnkge04.de.bb.gin.ntt.net [2001:728:0:2000::65]
 11   218 ms   180 ms   199 ms  ae-7.r20.asbnva02.us.bb.gin.ntt.net [2001:418:0:2000::85]
 12   166 ms   170 ms   184 ms  ae-2.r21.lsanca03.us.bb.gin.ntt.net [2001:418:0:2000::1f6]
 13   167 ms   174 ms   167 ms  ae-2.r05.lsanca03.us.bb.gin.ntt.net [2001:418:0:2000::14e]
 14     *      171 ms   192 ms  xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [2001:418:0:5000::189]
 15   176 ms   174 ms   189 ms  portal.demarcation.gravityus.com [2001:418:4005:100::2]
 16   237 ms   225 ms   238 ms  www.playragnarok.com [2001:418:4005:101:1::3c]
 

[Razzez]

Routenverfolgung zu playragnarok.com [2001:418:4005:101:1::3c] über maximal 30 Abschnitte:

  2     8 ms     9 ms    15 ms  2a02:810c:8000:7::1
  3     8 ms    34 ms     9 ms  2a02:8100:6:2::109:1b1
  4    18 ms    10 ms    16 ms  2a02:8100:6:2::12:301
  5    14 ms    19 ms    19 ms  2a02:8100:4:2::e1d
  6    33 ms    18 ms    13 ms  2a02:8100:4:2::56a
  7    17 ms    24 ms    14 ms  ffm-b7-link.telia.net [2001:2000:3080:9de::1]
  8    17 ms    20 ms    18 ms  ffm-b12-v6.telia.net [2001:2000:3018:4a::1]
  9    41 ms     *       44 ms  ntt-ic-155239-ffm-b12.c.telia.net [2001:2000:3080:58e::2]
 10   127 ms    59 ms    54 ms  ae-2.r20.frnkge04.de.bb.gin.ntt.net [2001:728:0:2000::65]
 11   218 ms   180 ms   199 ms  ae-7.r20.asbnva02.us.bb.gin.ntt.net [2001:418:0:2000::85]
 12   166 ms   170 ms   184 ms  ae-2.r21.lsanca03.us.bb.gin.ntt.net [2001:418:0:2000::1f6]
 13   167 ms   174 ms   167 ms  ae-2.r05.lsanca03.us.bb.gin.ntt.net [2001:418:0:2000::14e]
 14     *      171 ms   192 ms  xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [2001:418:0:5000::189]
 15   176 ms   174 ms   189 ms  portal.demarcation.gravityus.com [2001:418:4005:100::2]
 16   237 ms   225 ms   238 ms  www.playragnarok.com [2001:418:4005:101:1::3c]
 

 

The asterisks normally mean there is a packet loss, with your ISP,  which means you should contact your ISP, since the problem appears to be on there end. Could be a bad router or something else. Hopefully they can help you.

[aulbath]

hello, can  you help me with the lagproblem ? i cant play ragnarok with this lag

 

Tracing route to iro.ragnarokonline.com [128.241.93.60]

over a maximum of 30 hops:

  2    20 ms    19 ms    23 ms  dsl-servicio-l200.uninet.net.mx [200.38.193.226]
  3    70 ms    71 ms    71 ms  bb-la-grand-5-tge0-13-0-4.uninet.net.mx [201.125.48.58]
  4    65 ms    64 ms    64 ms  xe-0-0-0-31.r00.lsanca19.us.bb.gin.ntt.net [204.1.253.89]
  5    68 ms    64 ms    65 ms  ae-17.r05.lsanca03.us.bb.gin.ntt.net [129.250.6.180]
  6    65 ms    64 ms    63 ms  xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.172.90.170]
  7    65 ms    64 ms    66 ms  portal.demarcation.gravityus.com [204.2.170.50]
  8    65 ms    65 ms    65 ms  www.playragnarok.com [128.241.93.60]

Tracert complete.

Edited by aulbath, 28 November 2014 - 06:29 PM.

[Razzez]

That tracrt is great. Many people have times double that. If you are lagging there could many reasons, your computer, video card, if you're running more than one client, etc...

 

WTFast & Lowerping also help.

[aulbath]

i didnt have lag until i downloaded the whole game again, this was 2 weeks ago, i had a cpd.dll error that didnt let me log(i was playing ro on the classic release--2010?or 2012?-- launcher), so i read that i had to download the game again.

[Razzez]

Did you do an un-install first & delete the Gravity folder. Make sure to keep a backup copy of your Savedata folder. The Gravity folder should be installed, directly under the C: drive, & not in the Programs folder.

 

Hope this helps you

[BazingaPunk]

Tracing route to iro.ragnarokonline.com [128.241.93.60]

over a maximum of 30 hops:

 

  1    11 ms    10 ms     6 ms  10.123.0.1

  2    12 ms    42 ms    25 ms  202.69.189.65

  3    20 ms     9 ms     8 ms  10.70.10.2

  4    13 ms    13 ms     8 ms  202.69.190.6

  5    13 ms    15 ms    11 ms  202.69.188.10

  6    37 ms    41 ms    20 ms  202.69.188.14

  7    68 ms   116 ms    64 ms  global.hgc.com.hk [218.189.23.197]

  8    74 ms    66 ms   102 ms  218.189.5.49

  9    72 ms    70 ms   105 ms  203.131.245.45

 10    67 ms    72 ms    71 ms  ae-10.r23.tkokhk01.hk.bb.gin.ntt.net [129.250.7.

27]

 11    75 ms    82 ms    73 ms  ae-13.r23.osakjp02.jp.bb.gin.ntt.net [129.250.2.

223]

 12    77 ms    79 ms   140 ms  ae-9.r21.osakjp02.jp.bb.gin.ntt.net [129.250.6.1

45]

 13   190 ms   183 ms   192 ms  ae-4.r22.lsanca07.us.bb.gin.ntt.net [129.250.2.1

76]

 14   178 ms   180 ms   186 ms  ae-1.r01.lsanca07.us.bb.gin.ntt.net [129.250.3.1

23]

 15     *      188 ms   182 ms  xe-0-7-0-1.r01.lsanca07.us.ce.gin.ntt.net [198.1

72.90.170]

 16   190 ms   192 ms   181 ms  portal.demarcation.gravityus.com [204.2.170.50]

 

 17   179 ms   178 ms   195 ms  128.241.93.60

 

Trace complete.

 

Help. 

[Maximz]

cant seem to save as a txt file...i hope i did this right XD

[Campitor]

cant seem to save as a txt file...i hope i did this right XD

That 4th hop is dropping packets I would suggest talking to your ISP about what server it is.

[Necrohealiac]

blocking the hop address information sort of defeats the purpose of posting a tracert.

[Oda]

Generally you can block out the first couple of IPs since those are very close to you and we'd be able to see what hop of the connection is causing the issue. Oftentimes, it's a very big hop crossing the ocean that causes the issue but when the hop is between servers that are right next to each other it signals a problem. 

[Maximz]

blocking the hop address information sort of defeats the purpose of posting a tracert.

i was kinda going off the first post where the person blocked the first few  but im not sure which hop addresses  shouldnt be posted and which should....i dont really understand this whole thing >.> n i have trust issues when it comes to ip addresses sooooooo yea

[Necrohealiac]

usually it's just the first or second hop that's specific to you, the rest are shared. you should be able to tell easily based on the address itself. like starting w/ the 2nd hop the ip is already my ISP's so i would just hide my first one.