Server Maintenance - Patch Notes v465 - April 23 2:00 PM (-8:00 UTC)
#126
Posted 24 April 2013 - 05:06 PM
#127
Posted 24 April 2013 - 05:13 PM
That's customer service, at this point and their job is happy players, so if it is within reason, they tend to help. Even so, it causes extra work. Otherwise, if they always said 'no' they wouldn't really be considered good customer support.Be firmed. Don't bend the rule. Take this wing for example, it will be in Item mall for 2 weeks and tradeable. Once it is off the item mall, it will be account bound. Period. No other request will be entertained after that.
Set the right example and everyone will follow.
#128
Posted 24 April 2013 - 05:31 PM
Think u have misconception of good customer service. U can still provide a good customer service by not bending the rule.That's customer service, at this point and their job is happy players, so if it is within reason, they tend to help. Even so, it causes extra work. Otherwise, if they always said 'no' they wouldn't really be considered good customer support.
By bending the rule due to some individual, u have created a bad reputation for yourself and doesn't reflect good in ur company reputation as well.
#129
Posted 24 April 2013 - 05:33 PM
#130
Posted 24 April 2013 - 06:42 PM
Blue Summer Dress and a Pink Priest Hat.If we're going to go through with the idea of making something truly limited, it would be as suggested, a one time offer for that specific item. If we 're-release' the item, it would be a treatment like we gave to the Pig Cart, where it would be different through color or some form of appearance, but essentially the same item. So the original keeps its rarity and exclusivity, but the item is still able to be purchased at later dates. Additionally, we'll go with the additional idea of making the item fully trade-able to begin with, as it was suggested.
Now we just need to come up with what kind of item.
Ideas anyone?
The half angel half devil wing drawing looks like my tattooWorking on brainstorming different ideas now..aka doodling and procrastinating studying. :x What about a devil/angel mixed wings(The second one on my doodle)
@XxMetalFlamexX sounds good..but I think that would be more suited for one of their lucky spins or something.
Edited by Stachola, 24 April 2013 - 06:42 PM.
#131
Posted 24 April 2013 - 06:49 PM
I found a picture in google
Edited by iEATcupcakes, 24 April 2013 - 07:26 PM.
#132
Posted 24 April 2013 - 07:05 PM
That'd look so good. Not sure if they can use the priest clothes' avatar though, but really great idea!Eerytime I look at the "Priest Cloth", I always think of Kimono. How about make a Kimono? using Priest Cloth Dress
I found a picture in google
#133
Posted 24 April 2013 - 07:26 PM
That'd look so good. Not sure if they can use the priest clothes' avatar though, but really great idea!
those priest clothes we have now .. hey are already in anime called Bleach with same colors and design
#134
Posted 24 April 2013 - 09:00 PM
Eerytime I look at the "Priest Cloth", I always think of Kimono. How about make a Kimono?
There's already light summer kimonos in-game called Yukatas, find'em if you like that kind of thing. Be patient as well.. summer event will come again and you can have them yourself too.
#135
Posted 25 April 2013 - 04:16 AM
If we're going to go through with the idea of making something truly limited, it would be as suggested, a one time offer for that specific item. If we 're-release' the item, it would be a treatment like we gave to the Pig Cart, where it would be different through color or some form of appearance, but essentially the same item. So the original keeps its rarity and exclusivity, but the item is still able to be purchased at later dates. Additionally, we'll go with the additional idea of making the item fully trade-able to begin with, as it was suggested.
Now we just need to come up with what kind of item.
Ideas anyone?
How about a yellow Red Field suite?
Oh wait
#136
Posted 25 April 2013 - 06:01 AM
I am in! FOR KIMONO! <3Eerytime I look at the "Priest Cloth", I always think of Kimono. How about make a Kimono?
I found a picture in google
#137
Posted 25 April 2013 - 08:29 AM
Though I work with the customer service and inform them of what's going on, it doesn't mean they can't make exceptions, but that is entirely upon them. I know I used to be the Head GM long ago, but no longer. So, in the end it isn't my call, so telling me about it doesn't change what they may do. However, the work we do here as developers, we try to keep them in consideration so we don't give them unnecessary work.Think u have misconception of good customer service. U can still provide a good customer service by not bending the rule.
By bending the rule due to some individual, u have created a bad reputation for yourself and doesn't reflect good in ur company reputation as well.
I know :'( but I'm not going anywhere.They are hard on you in this thread Leo lolol
Looks like the Kimono is getting some favorable attention.
The wing sketches are something I'm presenting as well.
#138
Posted 25 April 2013 - 09:29 AM
#139
Posted 25 April 2013 - 09:43 AM
those priest clothes we have now .. hey are already in anime called Bleach with same colors and design
interesting, didn't know that! :]
#140
Posted 25 April 2013 - 10:13 AM
#141
Posted 25 April 2013 - 03:11 PM
account bound stuff isn't that great of an idea..here and there..but meh..storage is only so big.
i agree. I think the only suggestions that are good suggestions are ones in which Gravity makes money and the players are happy. Those always seem to be pursued 1st and from the company's standpoint should be.
Proposal: How about an IM ticket that unrestricts Account Bound items and changes the status to vendable or tradeable? Say 300 points per ticket?
#142
Posted 26 April 2013 - 10:52 AM
We recently had a similar suggestion and it certainly is something for us to consider. However, implementation would take some time to do and going off my expectation of how it could be implemented with the least amount of difficult, it would need to wait till after the database upgrades we have planned. To try and do it sooner might cause complications we would end up 'hacking' in to our code to make work and that can get ugly in the long run.i agree. I think the only suggestions that are good suggestions are ones in which Gravity makes money and the players are happy. Those always seem to be pursued 1st and from the company's standpoint should be.
Proposal: How about an IM ticket that unrestricts Account Bound items and changes the status to vendable or tradeable? Say 300 points per ticket?
#143
Posted 27 April 2013 - 03:48 AM
Edited by pdfisher, 27 April 2013 - 03:50 AM.
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