Hey, all.
We are aware that many of you are experiencing issues or problems with the launch, and wanted to address certain specific ones.
First, if you have an issue, the best method to get it addressed is to submit a ticket. If you have never submitted a ticket previously, here is a guide that will show you how:
https://support.warp...pport-page.aspx
RO2 Knowledge Base:
https://support.warp...k-online-2.aspx
Common issues:
RO2's Common Installation Issues and Fixes
https://support.warp...-and-fixes.aspx
Error During Installation
https://support.warp...stallation.aspx
I Don't Remember My PIN Number!
https://support.warp...pin-number.aspx
Where to Find Your Beta Rewards
https://support.warp...ta-rewards.aspx
Want to Change Your Character Voice?
https://support.warp...ice-change.aspx
I Deleted My Beta-Named Character! Where Are My Rewards?
https://support.warp...my-rewards.aspx
Edited by Idun, 03 December 2015 - 11:05 AM.