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What kind of Compensation would YOU like to see?


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#101 dango

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Posted 17 July 2013 - 09:34 AM

they did give out midnight calm elga pet that don't expire, but that was an event.


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#102 ShazamO

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Posted 18 July 2013 - 11:26 AM

By the by guys and gals, the boxes and crystal should have been inserted in your mail boxes.

 

We are still working on the +20 too. 

 

Thanks.


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#103 igozuvi

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Posted 18 July 2013 - 04:27 PM

lol if i knew it would be this easy to get leet rares i would have asked for a deviling card each time you run ET on RO


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#104 godzylla3

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Posted 23 July 2013 - 03:04 PM

any news as to what the compensation will be? as far as I know it has been fixed right?
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#105 ShazamO

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Posted 31 July 2013 - 09:14 AM

So it seems that the compensation will be Enchant items.

 

Players who logged in during the time of the crashes/connectivity issues/disconnects will be compensated. 

 

The date that the items will be handed out is still being worked on though and we will keep you updated.

 

Thank you.


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#106 CharlesBabbage

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Posted 31 July 2013 - 10:06 AM

Players who logged in during the time of the crashes/connectivity issues/disconnects will be compensated.

 

Seems fair. That way, players with multiple accounts can't farm them unless they logged on to all those accounts during that time.


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#107 Rabbicarpo2011

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Posted 31 July 2013 - 08:24 PM

By the by guys and gals, the boxes and crystal should have been inserted in your mail boxes.

 

We are still working on the +20 too. 

 

Thanks.

what about the compensation for the 30 day pet food taken away from us during the event? I'm kinda curious to where that is going?


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#108 ShazamO

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Posted 01 August 2013 - 08:31 AM

what about the compensation for the 30 day pet food taken away from us during the event? I'm kinda curious to where that is going?

 

Hmm.. I need a refresher about that.  :hmm: 


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#109 Rabbicarpo2011

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Posted 01 August 2013 - 06:19 PM

Hmm.. I need a refresher about that.  :hmm: 

It was back when we had the easter Gasha event box xD

 

As many of you already know, for about a 3 hour period early Wednesday, the Easter Gasha Box dropped at 100% rate. Obviously this was not intended and the drop rate has been changed. 

And as much as we would like to let everyone, who took advantage of this, keep all they've received, the number of Mount Food obtained was too large for us ignore. To resolve this issue, the number of Mount Food(30 Days) for each character, for the entire server, was reduced to 20. 

Every character that had Mount Food removed will receive compensation for our mistakes. If you were affected by this item removal, your character will receive an in-game message from the us within the next 24 hours regarding compensation.

We apologize for the inconvenience.

 

-Taken From the Dragon Saga Facebook Page: March 27 Post

 

 

I've yet to receive a mail about compensation about this ;o And i know everyone else probably didn't either 


Edited by Rabbicarpo2011, 01 August 2013 - 06:23 PM.

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#110 ShazamO

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Posted 02 August 2013 - 08:52 AM

Gotcha Rabbicarp.  I've spoken to the previous team who posted that we will be working on bringing that compensation to you guys and gals.

 

My first property is bringing the compensation for this event 1st. 


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#111 DragonLady00

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Posted 09 August 2013 - 09:08 PM

Me an others I play Dragon Saga with have gotten the Compensation emails that state there is a code to receive the items but...There is no code...


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#112 Luckyin

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Posted 10 August 2013 - 06:19 AM

So it seems that the compensation will be Enchant items.

 

Players who logged in during the time of the crashes/connectivity issues/disconnects will be compensated. 

 

The date that the items will be handed out is still being worked on though and we will keep you updated.

 

Thank you.

 

 

Me an others I play Dragon Saga with have gotten the Compensation emails that state there is a code to receive the items but...There is no code...

 

 

i think I get it now, only those who logged during that time are compensated

 

sorry about the topic about it i made ~ I didnt read the whole thing here ~ xD


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#113 ShazamO

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Posted 10 August 2013 - 09:45 AM

Expect another email by the end of the day WITH the code included.

 

Remember to only use the middle of the code! 


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