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#1 BootCut

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Posted 18 July 2013 - 01:12 PM

I just came back to RO, been out of country, and noticed that there was a server merge, my characters from Valkyrie are there, but my Valkyrie storage isn't. I then read that there was a temporary storage with the Valkyrie items, but now it's gone. Does that mean everything that I worked hard for is gone? I literally had things worth millions, I might as well uninstall if so. I also read that they would still be in storage if I got a Kafra Card, but I kind find any info on how to get one, and I'm not seeing them in the shop.


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#2 WarlockFier

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Posted 18 July 2013 - 01:43 PM

http://forums.warppo...al-maintenance/

 

 

Q: My friend will be returning but never got his items sorted out post merger. What can he do?

A.: If your friend writes into the GM team they can give him a few days to sort out his storage. However this will only happen once per account.

 

Your items are not lost, so don't worry about that!

You can write to the GM about it and they will give you a few days to take your item out of the Valkyrie storage and put it into your main one. :o

 

Aside from that you can get VIP to access the 2nd storage, which I think maybe the Valk storage but I can't be entirely sure. Or you could use Kafra card to access it but it'd get expensive that way imo. 

 

 


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#3 BootCut

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Posted 18 July 2013 - 02:43 PM

I tried the VIP access, wasted money for VIP lol, should have just tried for the kafra card way, it's completely empty. How do I get a kafra card btw?


Edited by BootCut, 18 July 2013 - 02:44 PM.

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#4 WarlockFier

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Posted 18 July 2013 - 03:11 PM

You can get it via Kafra shop, I highly recommend you pm one of the GM on the forum though. :o They would have helped you without you needing to spend anymore!


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#5 telall

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Posted 20 July 2013 - 03:16 PM

I have the same problem, how do I get in touch with the GMs?


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#6 Grante

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Posted 01 August 2013 - 07:33 PM

I have the same problem as this guy :S


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#7 DrAzzy

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Posted 01 August 2013 - 08:47 PM

Submit a ticket at support.warpportal.com


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#8 L0llip0p

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Posted 05 August 2013 - 01:46 PM

where i can get back all my items in storage?

 


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#9 DrAzzy

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Posted 05 August 2013 - 03:39 PM

where i can get back all my items in storage?

If you're a returning player from before server merge, contact the GM team via support ticket at support.warpportal.com, and they'll give you temp access to the overflow storages from the merger. 

 

If you're in a different situation, what is it?


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#10 L0llip0p

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Posted 06 August 2013 - 12:04 AM

yes ,im returning player. if i have 4 account , then i should submit 4 ticket?

but the ticket is quite confusing.

 


Edited by L0llip0p, 06 August 2013 - 12:07 AM.

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#11 DrAzzy

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Posted 06 August 2013 - 06:44 AM

Probably best to submit one ticket and list all the accounts in the body of the ticket. 


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#12 paths19

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Posted 02 September 2013 - 11:32 AM

Glad I found this thread I just started playing again after like 2 years and my valkyrie accounts all have empty storages kinda freaked me out at first thought I got robbed or something ha!  Sent in a support ticket yesterday,  what are the response times like lately?  I'm eager to get my stuff back!


Edited by paths19, 02 September 2013 - 11:32 AM.

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#13 zelenos

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Posted 06 March 2014 - 07:34 AM

hi, im a returning player since 3 years, this service is stil working?

the stuff on my storage its gone :S, im was traying to contact a GM via support ticket but seems like the service is not working.

theres another way to get back my storage stuff?

 

sry, for my english im still learning :P


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#14 Peerless

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Posted 06 March 2014 - 08:01 AM

hi, im a returning player since 3 years, this service is stil working?

the stuff on my storage its gone :S, im was traying to contact a GM via support ticket but seems like the service is not working.

theres another way to get back my storage stuff?

 

sry, for my english im still learning :P

Just go to the mail addex on the second floor of Eden.Your stuff should be there.

 

Also,next time,just create a new thread asking about something you need to know.Really isn't good to necro a thread of this age.


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#15 DrAzzy

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Posted 06 March 2014 - 09:53 AM

Please disregard the discussion in this thread from earlier.

 

There is no need to do that anymore.

 

Now, you can just go to the Mail Annex on the second floor of Eden Group, and the storage NPC there can access all three storages for all players. 


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#16 xsense

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Posted 04 August 2015 - 12:42 AM

sorry to bring this again , i had 3 account back in the days ( like 4 years ago ) but my items are missing and i did the mail annex but i cant see them :S.


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#17 VModCinnamon

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Posted 04 August 2015 - 02:28 AM

Hey there and welcome back. Mail Annex storage option no longer view Yggdrasil and Valkyrie tabs for free. You may either send a support ticket to get a free temporary access to the hidden storages or use item Kafra Card to view them. I would personally suggest going for the first option.

 

 


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