My younger brother, sister, her boyfriend and I use to play a lot. Over the summer I wasn't able to play because of internet, but planned to play again in September. Today, I was told by all three that all their stuff had been deleted. I checked my kafra storage with fingers crossed, then found that all my stuff was deleted as well.
Rare items
cards
a rare pet egg
equipment
other lesser rare pet eggs
supplies I had been saving up for smithing
Cute clothes / accessories
Everything.
What's more, when I left off, I had been training, so all of my important stuff was in the storage so that I could flee faster in battle.
Is there a way these can be restored? Why were they deleted? And if they were some sort of update or system management thing, then why did they not send out emails to those who had the accounts? I even checked my email to see if there was some sort of warning about this. Nothing.