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I have no clue how


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#1 Yukianase

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Posted 16 September 2013 - 07:26 PM

But all my stuff is gone all my money and items i didnt have very much but i dont have anything at all not even enough to warp :( What should i do?


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#2 Ali0510

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Posted 16 September 2013 - 07:37 PM

But all my stuff is gone all my money and items i didnt have very much but i dont have anything at all not even enough to warp :( What should i do?

 

was that you in eden I just saw?


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#3 Yukianase

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Posted 16 September 2013 - 07:39 PM

was that you in eden I just

Yeah this was dead so i tryed there


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#4 stygionyx

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Posted 16 September 2013 - 07:43 PM

But all my stuff is gone all my money and items i didnt have very much but i dont have anything at all not even enough to warp :( What should i do?

 

What happened to your account? Are you returning player before merging of servers?


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#5 Yukianase

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Posted 16 September 2013 - 07:45 PM

What happened to your account? Are you returning player before merging of servers?

 

Yeah i started like 2 weeks before it merged but havent playind in like a few months when i got back on i didnt have 1 thing


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#6 waka

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Posted 16 September 2013 - 08:11 PM

your stuff is probably in storage 3 (old valk server database).  You can do the following:

- buy kafra storage card box with kp to get access to all 3 storage

- open a ticket to get temp access to storage 3 so you can move stuff out.

 

this happened with the server merge and the default storage 1 was Ymir, storage 2 was from Yagg, and storage 3 was from Valk

Storage 1 is free

Stprage 1 & 2 is included in VIP.

 

fastest way is to get the kafra cards that allow remote storage.


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#7 YangeWenli

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Posted 16 September 2013 - 08:12 PM

Lol a few months after merge all storage got wiped and merch carts got wiped....lost alot of stuff though i think vip can fix it....maybe
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#8 Yukianase

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Posted 16 September 2013 - 08:14 PM

How cool lol starting from fresh


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#9 waka

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Posted 16 September 2013 - 08:17 PM

it's not wiped.   IF you started on Valk, it is still in storage 3.  see my post above.


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#10 Yukianase

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Posted 16 September 2013 - 08:24 PM

it's not wiped.   IF you started on Valk, it is still in storage 3.  see my post above.

 

i'll check but i dont think it would take my zeny as well


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#11 YangeWenli

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Posted 16 September 2013 - 08:25 PM

your stuff is probably in storage 3 (old valk server database). You can do the following:
- buy kafra storage card box with kp to get access to all 3 storage
- open a ticket to get temp access to storage 3 so you can move stuff out.

this happened with the server merge and the default storage 1 was Ymir, storage 2 was from Yagg, and storage 3 was from Valk
Storage 1 is free
Stprage 1 & 2 is included in VIP.

fastest way is to get the kafra cards that allow remote storage.


Had to make money someway eh?
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#12 ranalek

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Posted 16 September 2013 - 08:33 PM

I dont think it's because of the merge. Op said he/she lost money too and nothing was left. i dont remember anything about the zeny being moved or wiped when the servers merged. Sounds like she got hacked
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#13 huad

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Posted 17 September 2013 - 02:02 AM

I dont think it's because of the merge. Op said he/she lost money too and nothing was left. i dont remember anything about the zeny being moved or wiped when the servers merged. Sounds like she got hacked

 

yeah. did you give your account info to anyone? if so they prob thought you were gone for good and took all your -_-. if not then you got hacked and should submit a ticket.

 

or maybe you misplaced everything...it has been 2 months


Edited by huad, 17 September 2013 - 02:04 AM.

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#14 Handersen

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Posted 17 September 2013 - 03:26 AM

Probably she voted on the fan website
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#15 Baturiano

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Posted 17 September 2013 - 04:50 AM

How cool lol starting from fresh

 

Nothing as in your characters are all missing?


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#16 Oda

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Posted 17 September 2013 - 07:31 AM

Send in a ticket, and PM me with the ticket number. I can add Kafra cards to the account so you can check your storage. If other people knew your login information it's likely one of them "borrowed" the zeny and items but wasn't thinking about giving it back. We can investigate though. 


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#17 littlechiyo

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Posted 17 September 2013 - 02:20 PM

You can access Valk storages through mail annex too..!


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