title.
I was checking my VIP expiration date and....
Edited by YangeWenli, 03 October 2013 - 09:36 PM.
Posted 03 October 2013 - 08:56 PM
title.
I was checking my VIP expiration date and....
Edited by YangeWenli, 03 October 2013 - 09:36 PM.
Posted 03 October 2013 - 09:15 PM
Thanx for the heads up! Cause I didn't really check mine or even aware when they actually wanted to refund back those kp spent
Posted 03 October 2013 - 09:16 PM
NP
Posted 03 October 2013 - 09:31 PM
thx
Posted 03 October 2013 - 09:35 PM
Edited by YangeWenli, 03 October 2013 - 09:36 PM.
Posted 03 October 2013 - 10:32 PM
Woot. Thanks for the heads up.
Posted 03 October 2013 - 11:30 PM
Posted 04 October 2013 - 08:08 AM
Greetings,
Thank you for contacting the Ragnarok Online Support Team,
There were server stability issues though out the month of September and the development team was informed of the possible extension of the VIP service. We added up the total amount of time the server was down and it was under 24 hours as it was more of a quick restart instead of players losing hours or days. As a result, the team has decided to grant the players affected by the server problems an extra day of VIP for the inconvenience. We would like to apologize for the problems you experienced and thank you for your understanding.
Sincerely,
DannyCustomer Service Representative
WarpPortal Support Team
Yeah, wooohoo. 1 day VIP refund. Not like I waited a month for it and lost more than just 1 day of playing time.
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