5 replies to this topic

[ChaosPaladin]

Well, it's actually like the title says... I bought a skill in IM for my char, but it never shows in the purchased list, even with relog.

 

The IM points are spent it and the item never shows, so what I do now?

[jerremy]

Send a ticket to support team regarding this issue. It may take some time for them to answer, but it should be resolved fairly quickly and easily.

[DrunkinMonkey]

this happens to me all the time almost fortnightly (IM items not showing up) it gets very annoying after awhile but just send in a ticket and wait atlest 24hrs (I usually wait 48) and if they havn't responded yet send shazo an inbox with the ticket number & he can look into it for you I have only had to do that once that I can think of though maybe twice usually within 2 days iv got my items & a reply

[ChinMomo]

how to send a ticket?

[ChinMomo]

Please teach me how can i solve this problem ... I purchase 3rd times get error and reduce my IM point already T.T..

[DrunkinMonkey]

https://support.warp...in/Default.aspx this link should get you there its a lot easier to keep track of your tickets if u make an acc (support acc are diff to wp acc) aswell as there resolution