Can't purchase VIP for my account - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Can't purchase VIP for my account


  • Please log in to reply
17 replies to this topic

#1 6249131101084601860

6249131101084601860

    I am New.

  • Members
  • 3 posts

Posted 04 November 2013 - 08:10 PM

I followed all the instructions correctly, but still can not find the option to buy the vip package. Can someone help me?

Here is a screenshot:

yryk.png


  • 0

#2 2445130731091848240

2445130731091848240

    I am New.

  • Members
  • 9 posts
  • LocationDubai, United Arab Emirates
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 04 November 2013 - 08:55 PM

Same here.. I have enough WP to get VIP for a month but still I can't find the VIP Package option!


  • 0

#3 EiyuuDensetsu

EiyuuDensetsu

    Amateur Blogger

  • Members
  • 195 posts

Posted 05 November 2013 - 12:59 AM

I think there is problem again for steam players.

 

It worked for a while yesterday. 


  • 1

#4 ArieIle

ArieIle

    I made it Off Topic

  • Members
  • 29 posts
  • LocationIn The Sky
  • Playing:Ragnarok Online
  • Server:iChaos

Posted 06 November 2013 - 03:16 PM

Hi guys!

So, first thing's first, you must purchase Warp Portal Points! You can do this by clicking the button, "Add WP Energy.". It will take you to a page where you can choose your desired amount of WP and the payment options.

 

Gravity runs a lot of specials on VIP accounts, so please watch out for these before purchasing!

 

As of right now,

  • 1500 WP ($15.00USD) will get you a special package of a 30-day VIP access and an extra 1500WP! O:
  • 700 WP ($7.00USD) will get you a basic 30-day VIP access
  • 1900 WP ($19USD) will get you a 90-day VIP access
  • 3350 WP ($33.50USD) will get you a 180-day VIP access > for this option you would need to purchase 4000 WP ($40.00USD)

Once you have decided the package you would like to purchase, that is the amount you purchase when adding WP Energy to your account. DO NOT CONVERT THIS TO KAFRA POINTS. It will be unusable for VIP access after that point.

 

Please note, if this is your first time paying you will be required to wait while Gravity runs a check on your account, but no worries! It's simply a standard security check to verify that you are who you are. If you'd like to bypass this wait, you can use UltimatePay instead of PayPal (or whatever provider you use) but it will charge you taxes.

 

After you have paid for and received your WP energy, go ahead and click on the blue account name of yours located on the navigation found on the left-hand side of the page. This will bring you to your account overview. There will be a series of tabs: Convert WP Points to Kafra Points, VIP Package, Ragnarok "Game" Coupons and Value Added Service. Go ahead and click on VIP Package. Here, you may choose the package equal to the amount of WP energy you have and proceed to checkout.

 

It's pretty straight-forward after that.

 

Hope this helped. ^_^


  • 0

#5 Campitor

Campitor

    Darned Forever

  • RO1 Production
  • 11063 posts
  • Playing:Ragnarok Online

Posted 06 November 2013 - 03:58 PM

For steam accounts you have to do this in game on the button that says "Buy Kafra Points and VIP" You can find this in the item mall window.


  • 0

#6 8152131105002717180

8152131105002717180

    I am New.

  • Members
  • 3 posts

Posted 06 November 2013 - 06:23 PM

@campitor

 

clicking that only leads to the WP website and there is still no add energy button.


  • 0

#7 2445130731091848240

2445130731091848240

    I am New.

  • Members
  • 9 posts
  • LocationDubai, United Arab Emirates
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 06 November 2013 - 07:48 PM

In my situation I have enough WP to get a month of VIP access, but still I can't see any option to purchase the VIP package. It always lead me to the WarpPortal purchase link. I have already submitted a ticket in support page but still got no answer. Any ideas to do 'bout this? My Ragnarok files are located under Steam, so should I uninstall it and download and reinstall again?


Edited by 2445130731091848240, 06 November 2013 - 07:52 PM.

  • 0

#8 396131104190410310

396131104190410310

    I made it Off Topic

  • Members
  • 20 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 11 February 2014 - 02:03 AM

For steam accounts you have to do this in game on the button that says "Buy Kafra Points and VIP" You can find this in the item mall window.

So, we just enter the option to buy vip and enter the code? which contains 3 letters and 18 number?


  • 0

#9 teddytong

teddytong

    Too Legit To Quit

  • Members
  • 1062 posts
  • Playing:Ragnarok Online
  • Server:Renewal Chaos

Posted 22 March 2014 - 01:26 AM

I followed all the instructions correctly, but still can not find the option to buy the vip package. Can someone help me?

Here is a screenshot:

yryk.png

 

 

Dude i have exactly the same problem as you. A blanked page with no options. Have you figured a way around this or not?


  • 0

#10 JillOfTrades

JillOfTrades

    Amateur Blogger

  • Members
  • 499 posts
  • Twitter:@JillofTradesLA
  • LocationLouisiana, USA
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 22 March 2014 - 04:27 AM

Dude i have exactly the same problem as you. A blanked page with no options. Have you figured a way around this or not?

 

To the both of you, you have both registered on Ragnarok Online via Facebook or Steam. You WILL have to use THEIR service in order to purchase points and/or VIP.


  • 0

#11 teddytong

teddytong

    Too Legit To Quit

  • Members
  • 1062 posts
  • Playing:Ragnarok Online
  • Server:Renewal Chaos

Posted 22 March 2014 - 06:03 AM

To the both of you, you have both registered on Ragnarok Online via Facebook or Steam. You WILL have to use THEIR service in order to purchase points and/or VIP.

 

 

By that you mean we will HAVE TO give up on our current account and start a new one?


  • 0

#12 JillOfTrades

JillOfTrades

    Amateur Blogger

  • Members
  • 499 posts
  • Twitter:@JillofTradesLA
  • LocationLouisiana, USA
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 22 March 2014 - 07:34 AM

By that you mean we will HAVE TO give up on our current account and start a new one?

 

No. You will just have to purchase VIP and points from the respective service.


  • 0

#13 teddytong

teddytong

    Too Legit To Quit

  • Members
  • 1062 posts
  • Playing:Ragnarok Online
  • Server:Renewal Chaos

Posted 22 March 2014 - 07:38 AM

No. You will just have to purchase VIP and points from the respective service.

 

I have already added my account to warp portal and bought 4000 WP. When I click power up i still don't see the VIP options.

 

You are referring to warp portal when you say respective service right?


  • 0

#14 JillOfTrades

JillOfTrades

    Amateur Blogger

  • Members
  • 499 posts
  • Twitter:@JillofTradesLA
  • LocationLouisiana, USA
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 22 March 2014 - 08:58 AM

I have already added my account to warp portal and bought 4000 WP. When I click power up i still don't see the VIP options.

 

You are referring to warp portal when you say respective service right?

 

How did you register your Ragnarok Online Account? Did you do it by manually registering on warpportal.com , or was it the WarpPortal Launcher from Steam?


  • 0

#15 teddytong

teddytong

    Too Legit To Quit

  • Members
  • 1062 posts
  • Playing:Ragnarok Online
  • Server:Renewal Chaos

Posted 22 March 2014 - 09:39 AM

How did you register your Ragnarok Online Account? Did you do it by manually registering on warpportal.com , or was it the WarpPortal Launcher from Steam?

 

 

Im sorry i don't remember :(


  • 0

#16 JillOfTrades

JillOfTrades

    Amateur Blogger

  • Members
  • 499 posts
  • Twitter:@JillofTradesLA
  • LocationLouisiana, USA
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 22 March 2014 - 10:13 AM

Im sorry i don't remember :(

 

Alright. Let's figure out if it is Steam. Launch Ragnarok Online, go to the Kafra Shop, and click purchase VIp and points(or something like that)

 

If a steam browser pops up in the overlay, then you have registered using Steam.


  • 0

#17 teddytong

teddytong

    Too Legit To Quit

  • Members
  • 1062 posts
  • Playing:Ragnarok Online
  • Server:Renewal Chaos

Posted 26 March 2014 - 07:48 AM

Alright. Let's figure out if it is Steam. Launch Ragnarok Online, go to the Kafra Shop, and click purchase VIp and points(or something like that)

 

If a steam browser pops up in the overlay, then you have registered using Steam.

 

 

Thank you! 

 

I finally managed to become VIP through using steam.....

 

Is there anyway I can transfer from steam to warp portal? Its kind of inconvenient :(


  • 0

#18 JillOfTrades

JillOfTrades

    Amateur Blogger

  • Members
  • 499 posts
  • Twitter:@JillofTradesLA
  • LocationLouisiana, USA
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 26 March 2014 - 08:02 AM

Thank you! 

 

I finally managed to become VIP through using steam.....

 

Is there anyway I can transfer from steam to warp portal? Its kind of inconvenient :(

 

Yes there is, but it's kinda multistep.

 

First, I would log in WarpPortal using your email, and create another Ragnarok Online account. Then, if you wish to transfer your character, you can use a value-added service(costs money). For storage items, you will have to transfer manually or use the mail service to transfer items and zeny(it will have to be an already created character).

 

Just remember, if you wish to login into your new account, you will have to bypass the WPLauncher file (check my signature for a link to my guide. It will be the first question you'll see).


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users