13 replies to this topic

[legion420]

I used my wifes name and email since the card is in her name and I just tried to get some WP with my wife's card and it says this WTF??? ::

Result

For your protection in preventing identity theft and fraud, all accounts attempting to use the PayPal or Credit Card method are manually verified by Gravity Interactive based on registered account information. This process may take up to 24 hours to complete depending upon the time of day. If you still receive this message 24 hours after your first attempt or have any questions about this process, please contact our payment department via the Warp Portal Support Center.

so whats the deal?? my money no good here or what?? since after all i did click place order or whatever did my first purchase attempt go through?? I don't wanna be billed twice for it since this is a server side issue..

Edited by legion420, 29 July 2010 - 08:27 PM.

[Loyalty1]

Try to send a ticket. https://support.warp...aa-e45329c9f16e

[RooBandit]

so then do i have to buy WP points in order to get item mall points? i don't understand...then how would i turn them into IM points asfterwards? please help . ty

[Loyalty1]

so then do i have to buy WP points in order to get item mall points? i don't understand...then how would i turn them into IM points asfterwards? please help . ty

You buy WP points then you can decide to buy Premium with them OR convert them into Item Mall points.

More infos here: http://www.youtube.c...7/0/a6v7Jg9qQJc

[Sakana]

I used my wifes name and email since the card is in her name and I just tried to get some WP with my wife's card and it says this WTF??? ::

Result

For your protection in preventing identity theft and fraud, all accounts attempting to use the PayPal or Credit Card method are manually verified by Gravity Interactive based on registered account information. This process may take up to 24 hours to complete depending upon the time of day. If you still receive this message 24 hours after your first attempt or have any questions about this process, please contact our payment department via the Warp Portal Support Center.

so whats the deal?? my money no good here or what?? since after all i did click place order or whatever did my first purchase attempt go through?? I don't wanna be billed twice for it since this is a server side issue..

As stated in the message that you got, this is a precaution to prevent any fraudulant payments, once reviewed, your account will be allowed to make payment.

Your first payment has been approved and you can try again now.

[legion420]

As stated in the message that you got, this is a precaution to prevent any fraudulant payments, once reviewed, your account will be allowed to make payment.

Your first payment has been approved and you can try again now.

ok thank you but will it charge me twice since i already tried to purchase with a credit card? I cant afford to be charged twice =(

[Sakana]

the first payment that you make will not go through, you will need to try again to make the purchase

[legion420]

the first payment that you make will not go through, you will need to try again to make the purchase

oK thank you for your time it worked finally =) have a good night close this post plz

[reaper25]

sorry to post about this issue again but i keep getting this message : For your protection in preventing identity theft and fraud, all accounts attempting to use the PayPal or Credit Card method are manually verified by Gravity Interactive based on registered account information. This process may take up to 24 hours to complete depending upon the time of day. If you still receive this message 24 hours after your first attempt or have any questions about this process, please contact our payment department via the Warp Portal Support Center.

this was my 2nd time trying to get some points via credit card and i got that message twice. can anyone help? my money was spent on nothing? pls help...

[khelore]

I´m also having this problem with the preventing fraud message. It has already been 3 days after my first atemp and it´s still not working. I already opened a ticket (2F3-140C8B6C-193E) but it didn´t seen to work out. Can you please look into it?

[Nadesh]

You alredy try to contact the payment department?

[XRay]

You alredy try to contact the payment department?

I have, three days ago, still no answer.

[Forseti]

I have, three days ago, still no answer.

Hopefully, will work for you today. Had a guildie attempt to get
points for first time on a Friday, and it finally let him on Tuesday
morning.

I just attempted to purchase via PayPal and got the message, so now
I guess I'm looking at 24 - 72 hours I guess if it takes longer,
will miss out on the Lucky Packs and save money

[wolfboy]

i have this same issue ( ive been playing and paying ragnarokonline for years now but its saying this is my first purchase(its not)i never had this issue help plz~?