I am having a problem with this. I click VIP + 1500 Points and then "Check Out" but the page doesn't move. Could this be a Java related issue?
Unable to buy VIP+1500 points - nothing happens when clicking "Check Out"
#1
Posted 13 November 2013 - 11:29 AM
#2
Posted 13 November 2013 - 11:46 AM
Split into new topic, since problem is different.
Could be an issue with browser behavior or javascript - I'd try it in a different browser. I don't see anyone else yelling about transactions not going through, so I don't think there's a wider problem.
#3
Posted 13 November 2013 - 11:51 AM
I copied the URL from steam browser and tested it in both IE and Chrome, and I still have the same issue. I will try a fresh install of Java and keep the topic updated.
#4
Posted 13 November 2013 - 12:16 PM
OK... so I did a fresh install of Java and it appears to be working fine. So I re did the above and I am still have the same issue.
#5
Posted 13 November 2013 - 01:06 PM
Does anyone have ANY solution to this? I have recently put money onto my steam account, thinking I could go VIP and to get Points but it seems the only way of doing this at this point is to get someone else to login to my account which I do not exactly want to do.
#6
Posted 13 November 2013 - 01:51 PM
Here is the page I am on. As stated above this does not work on any browser or through steam, it "waits" for a response from keper.warpportal.com. After that its as if the page resets and I never clicked on any choice.
#7
Posted 13 November 2013 - 02:05 PM
Anyone? I've got no idea why it might not be working.
But I don't think it's down for everyone, since this is the only post about it.
You can try sending in a ticket and see if the GMs have any suggestions.
#8
Posted 13 November 2013 - 02:05 PM
I don't appear to be the only person with this problem. I just checked the steam forum and 1 or 2 other people are having the exact same issue. Hope this gets fixed asap....
#9
Posted 13 November 2013 - 02:06 PM
I've loaded up KP last week I think, but haven't gotten this issue. But I didn't use any browsers other than the Steam one. I'll try later when I get home.
Edited by 4361131104085515293, 13 November 2013 - 02:12 PM.
#10
Posted 13 November 2013 - 04:11 PM
Have you purchased VIP+Points already this month? The package is available once per month per account.
#11
Posted 13 November 2013 - 05:36 PM
I have never purchased anything apart from a monthly service back in 2002.
#12
Posted 14 November 2013 - 05:28 AM
I have also tried this on a different system in case it was a Java problem. Yet I STILL have this problem. So now this leads me to believe this is a account related issue.
#13
Posted 17 November 2013 - 05:17 AM
I'm experiencing the same thing.
#14
Posted 17 November 2013 - 05:41 AM
Disruptor, in the image you posted I see the URL that you get sent to when attempting to purchase VIP. (https://kepler.warpp...ame=ro1&lang=en)
My own URL lacks any value in the "accountname" data.
Is it supposed to be the Steam account name you use at login?
Here is the page I am on. As stated above this does not work on any browser or through steam, it "waits" for a response from keper.warpportal.com. After that its as if the page resets and I never clicked on any choice.
#15
Posted 17 November 2013 - 06:53 AM
I am also facing the False entry error..
#16
Posted 20 November 2013 - 08:31 AM
i have the same issue as the OP and the others where the page just refreshes, im currently going to try a java update
EDIT: java update did not work
Edited by 6571131102171115157, 20 November 2013 - 08:38 AM.
#17
Posted 20 November 2013 - 08:47 AM
There seem to be a number of people with general problems with buying points through steam at the moment.
#18
Posted 20 November 2013 - 12:53 PM
:/ and now i've missed out on the RWC rally boxes cooooool
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