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[Shmi]

I tried to submit a ticket because my game client always crash in SvS but when I press the "Submit button" a message like this show up:

Server Error in '/' Application.
Ticket needs group
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: Ticket needs group

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[Exception: Ticket needs group]
SmarterTrack.Business.Tickets.TicketAssignments.SaveAndAssignTicketToAvailableAgent(TicketEntity ticket, Int32 userIdDoingAction, InterfaceUsedTypes interfaceType) +142
SmarterTrack.MRS.Main.frmNewTicket.SubmitIcon_Click(Object sender, EventArgs e) +3674
SmarterTools.Web.Controls.SimpleButton.RaisePostBackEvent(String eventArgument) +58
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +175
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565


Version Information: Microsoft .NET Framework Version:2.0.50727.4927; ASP.NET Version:2.0.50727.4927


What I'm doin wrong?