I want to submit a ticket but it is impossible to log on the warpportal support page. Most major browers were attempted but none of them worked at all (IE, Firefox, and Chrome) Well, I pressed the Login button but nothing happened at all.... Therefore, I had to submit a ticket without logging on and an automated email was responsed to tell me to use the warpportal support page to discuss the issue further... What can I do now?
1 votes
Can't login warpportal support page
Started by
TuanT1935
, Jan 26 2014 07:17 AM
5 replies to this topic
#2
ZeroTigress
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Posted 26 January 2014 - 05:54 PM
1. Are all of your browsers up-to-date?
2. Do you have JavaScript enabled?
2. Do you have JavaScript enabled?
#3
TuanT1935
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Posted 26 January 2014 - 06:50 PM
@ZeroTigress:
1. I believe so. The browsers are automatically updated.
2. Yes, javascript is enabled.
Well, everything else works - portal and forum login - but warpportal.
#4
Beata
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Posted 27 January 2014 - 02:23 AM
Warpportal support requires a different login info than the one you use for game. Create a warpportal support account, verify it and check if this resolves the issue.
#5
Axylus
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Posted 27 January 2014 - 06:48 AM
Isn't there a link to reply to the ticket in the e-mail message?
#6
ZeroTigress
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- RO1 Member
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My Offline Life is Nonexistent.
- Playing:Ragnarok Online
- Server:Sakray->Iris->Ymir->Chaos
Posted 28 January 2014 - 01:56 AM
Isn't there a link to reply to the ticket in the e-mail message?
No. Every email says you have to log into your Support account in order to respond.
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