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#1 bullrainbow

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Posted 10 February 2014 - 10:04 PM

why i got banned i just top up 2 days ago for premium member and now i got banned?what happen help me GMs .........zzzzzzzzzzzzzzzzzzzzz


Edited by bullshiit, 10 February 2014 - 10:04 PM.

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#2 Phen11

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Posted 10 February 2014 - 10:08 PM

GM

 

 

 

Please dont blcok to me!!


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#3 ShazamO

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Posted 11 February 2014 - 09:43 AM

The details are all explained in this Thread.

 

Rest assured, your account should be released somewhat soon.


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#4 9349140120053752830

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Posted 14 February 2014 - 04:38 PM

i miss my cleric :(    2 days and am very sad


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#5 ShazamO

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Posted 14 February 2014 - 05:43 PM

All accounts should have been released. If your account is still suspended, please submit a ticket.


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#6 9349140120053752830

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Posted 15 February 2014 - 07:44 AM

i did submit a ticket 3 days ago :(   am very sad. still blocked

ticket#   006-1A8EC8BC-019B  &  0D0-1A8EC917-019D


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#7 9349140120053752830

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Posted 15 February 2014 - 11:09 AM

i'm sad the ban wave had to hit me and i didn't even do the frigen exploit at all...
never again will i buy anything through the item mall, much less Gravity influenced.
everything i worked hard on and assembled is just gone, bc other people have to as a whole screw the game over.
 


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#8 SuperRose

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Posted 30 March 2014 - 07:03 PM

open my new id.. no ticket 23D-1ACBA2A2-0351... pls open!!!


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#9 SuperVending

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Posted 30 March 2014 - 07:05 PM

can open my acc


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#10 SuperVending

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Posted 01 April 2014 - 02:53 PM

shazamo i already send ticket.. and then you talk reply email.. i check no email.. why???


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#11 ShazamO

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Posted 01 April 2014 - 02:59 PM

You would need to respond back with the ticket tool system on our support site. https://support.warp...in/Default.aspx

 

I believe you can't respond back with emails. 


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#12 RODraconis

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Posted 01 April 2014 - 03:05 PM

shazamo after maintance bug items mall, all chars you band.. can u release all?? i already send ticket straight you.. TQ


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#13 RODraconis

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Posted 01 April 2014 - 03:10 PM

shazamo i already send ticket straight to you.. can you reply ALL my acc... i forget other email.. can i give just name char???


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#14 SuperRose

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Posted 01 April 2014 - 03:32 PM

pls release my acc....ticket already send.......how long I can play again?  :sob:


Edited by SuperRose, 01 April 2014 - 03:33 PM.

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#15 ShazamO

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Posted 01 April 2014 - 03:53 PM

Make sure to check the email that you CREATED the ticket on. I was told our support team responded to you.

 

You can also VIEW/RESPOND back to the ticket within the Support site. Please take the time to do so or our support won't be able to assist you.

 

Thanks!

 

 


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#16 steiner52

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Posted 01 May 2014 - 08:21 PM

guys why my char got banned? im selling my item to real money.  :banned:  now all my items gone. what should i do now?


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#17 Naughty

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Posted 02 May 2014 - 02:40 AM

guys why my char got banned? im selling my item to real money.  :banned:  now all my items gone. what should i do now?

 

 

You would need to submit a ticket to the Support Team and discuss it with them

https://support.warp...in/Default.aspx

http://forums.warppo...it-a-ticket-v2/


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#18 Zurn

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Posted 02 May 2014 - 04:09 AM

guys why my char got banned? im selling my item to real money.  :banned:  now all my items gone. what should i do now?

 

http://forums.warppo...o-not-buy-zeny/

 

Might be mainly focused on RO2 but it applies to all WarpPortal Games.
 


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#19 steiner52

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Posted 03 May 2014 - 10:39 PM

i already send ticket 3 times, how long i can wait to retrieve my account? im really really sad  :sob:  i cant play rose online now..


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#20 Naughty

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Posted 04 May 2014 - 05:32 AM

i already send ticket 3 times, how long i can wait to retrieve my account? im really really sad  :sob:  i cant play rose online now..

 

Sending multiple tickets wont expedite your request for assistance. 

If you have waited over 48 hours for a response from the Support team,

then send a private message via the Forums, to CM Shazam0. Include your ticket number.

http://forums.warppo.../51067-shazamo/


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#21 ShazamO

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Posted 06 May 2014 - 07:21 AM

The more tickets sent, the longer the resolution will take, I'm told. 

 

Please be remain patient and like Naughty stated, send me over the ticket # if you feel the need too..

 

Topic Closed.


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