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Bonus Maintenance 2/19 9:30pm


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#476 IamLt

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Posted 20 February 2014 - 10:29 AM

I bashed my head against the wall on this thread trying to explain that to everyone QQing about the rollback. but hey its all about the I and not the WE


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#477 TifaValentine

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Posted 20 February 2014 - 10:35 AM

Pretty sure if you lost something really (and I do mean REALLY) valuable and irreplaceable, like a costume you bought or traded and had runed, or a lucky drop, you could just send a ticket about it and I'm sure they can track this and retrieve it for you. Will take some time for them to get to you, but would you rather have it lost forever?

 

As for those complaining about "time lost".... you're not the only one, you know. A lot of people had grinded, or had spent hours leveling and such and cant log in often. It sucks but we all lost that same time. GMs werent really willing to do a rollback, and they considered several cases and possible scenarios; if they ended up going for a rollback it means they saw no better /fairer choice. They did say they didnt want to do it unless it was a last resort. Theres also no way to ever compensate EVERYONE in a fair and reasonable way because there's millions of different cases, and someone will always end up more benefitted than others. It happens. Sure it sucks, and trust me we all got affected and I'm not exactly happy about this neither are my guildies /friends. But we shouldnt have needed any kind of extra maint or rollback to begin with. This happens when content, especially game-changing content like honing or refining or stat formulas, are pushed in without prior extensive testing. You can't possibly expect it all to go "fine".

I rather they take some reasonable time before rushing in content, but give it a GOOD testing first. I rather wait but get quality content, rather than quick but fail updates.


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#478 IamLt

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Posted 20 February 2014 - 10:48 AM

I rather they take some reasonable time before rushing in content, but give it a GOOD testing first. I rather wait but get quality content, rather than quick but fail updates.

 

I feel the need to point this out every time it is mentioned. The content was "Tested" buut on a test server that had different coding as the server we play on.


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#479 dsmftw

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Posted 20 February 2014 - 10:51 AM

When will refund the kafra cash??


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#480 IamLt

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Posted 20 February 2014 - 10:55 AM

tomorrow


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#481 raklaron

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Posted 20 February 2014 - 10:59 AM

Please, dont talk about this "think everyone" think so gallantly, as you are the ones who are saving this game. 
Human nature is greedy as hell, it always thinks itself first. Hell even if you are helping someone, it's not because you want him/her to be happy in the first place, it's because YOU will feel better if you help him/her. Lets take it this way: people who abused will get something good while you couldnt ---> they become better than you ---> YOU dont want that ----> YOU want a reroll so YOU are happy that they are not stronger or better than YOU ----> YOU feel much better. 

Of course people should be punished, i'm not saying they should just leave this thing go unnoticed and unpunished, it's bad, evil and so low; but the most important thing is our time, and if you could bring back our time but you wont do so, that hurts the most. 

Excuse me, but i still think when you talk about "think everyone" thing, it feels so fake, and unnatural. Feels like you only talk about (top players)everyone.


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#482 raela

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Posted 20 February 2014 - 11:02 AM

I did hone and my highest thing was 2k ap not that game breaking, i understand it may of been the only fix due to all those who abused it. Just like stupid they could of just roll backed gears,

 

Gears weren't really the main problem. As soon as people figured out how to get the high stats, they ran off to farm hard to get (otherwise) things: mass BP farm off WoE guardians, ultra-fast boss farm for cards/DNA/mats, etc. Who knows, maybe it was super easy to quickly amass loads of MP.. then anything made from selling off what they farmed.

 

Given that they didn't want to rollback, then looked at what was actually done on the server and decided to go for it.. I imagine that there were too many people going nuts with abuse to just reset stats and go case-by-case.


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#483 Natenaw

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Posted 20 February 2014 - 11:16 AM

Gears weren't really the main problem. As soon as people figured out how to get the high stats, they ran off to farm hard to get (otherwise) things: mass BP farm off WoE guardians, ultra-fast boss farm for cards/DNA/mats, etc. Who knows, maybe it was super easy to quickly amass loads of MP.. then anything made from selling off what they farmed.

 

Given that they didn't want to rollback, then looked at what was actually done on the server and decided to go for it.. I imagine that there were too many people going nuts with abuse to just reset stats and go case-by-case.

I understand that and again it was needed for that but it needs to be tested proper next time so -_- like this can be avoided.


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#484 IamLt

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Posted 20 February 2014 - 11:34 AM

Please, dont talk about this "think everyone" think so gallantly, as you are the ones who are saving this game. 
Human nature is greedy as hell, it always thinks itself first. Hell even if you are helping someone, it's not because you want him/her to be happy in the first place, it's because YOU will feel better if you help him/her. Lets take it this way: people who abused will get something good while you couldnt ---> they become better than you ---> YOU dont want that ----> YOU want a reroll so YOU are happy that they are not stronger or better than YOU ----> YOU feel much better. 

Of course people should be punished, i'm not saying they should just leave this thing go unnoticed and unpunished, it's bad, evil and so low; but the most important thing is our time, and if you could bring back our time but you wont do so, that hurts the most. 

Excuse me, but i still think when you talk about "think everyone" thing, it feels so fake, and unnatural. Feels like you only talk about (top players)everyone.

 

If this is directed to me then obviously we have never met in game. Ever since I started playing I would go back and help random lower levels with dungeons they couldn't find a party for when im not farming / MP farming or vending. If you would have been in a raid with me you would know I gave up all dna drops and only took the 1-2 cards I needed. YOU know what makes me feel better?

A better ro2.

 

Go back and read some posts. Also to throw your logic way off balance, I was on after the honing patch I honed my gear and got all INT on a rogue. Was rolfing around with guildies in ch15 pvp each other and I decided to try and see what my new damage out put was and it had doubled. Killed one boss and lol'd my way back to pvp guildies. I started QQ not at the people in threads but at the lack of communication from some CMs, the lack of information, the vague information that was posted and overall the lack of professionalism from a certain CM.
 

 

Also how long have you played? Just wondering


Edited by IamLt, 20 February 2014 - 11:36 AM.

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#485 jdmtouch

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Posted 20 February 2014 - 11:54 AM

And so the cycle of hatred continues. If there was no roll back I'm sure most of the existing players would quit and all you new players coming in will be in our shoes months from now and watch this whole process happens again.


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#486 8512130522150247470

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Posted 20 February 2014 - 12:57 PM

I agree with most who said that if you played during this period, and didn't bother reading up on the issues players were bringing up. Then its your own fault. I didn't play the game, I couldn't even if I wanted since the game was offline when I tried to. So I will lose nothing from this. I know its hard, but you can make that all back. The developers need to properly compensate people too. It hasn't even been a full 24 hours yet. Give them some time and see how they compensate those who lost their money, skill or stat points.


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#487 HunkSurvivor

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Posted 20 February 2014 - 12:57 PM

exploiters needs all their profits lost due rollback


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#488 Blondheart

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Posted 20 February 2014 - 01:13 PM

tomorrow

I thought they said they were giving it back on Thursday, which is today?


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#489 IamLt

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Posted 20 February 2014 - 01:19 PM

From my understanding, since technically the "Bonus" maintenance went live on the morning of the 20th, KP stuff is addressed on the 21st. Do NOT quote me on that.


Edited by IamLt, 20 February 2014 - 01:20 PM.

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#490 Blondheart

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Posted 20 February 2014 - 01:28 PM

We are removing Honing to further test it before it returns.

 

All Kafra Cash spent today will be returned tomorrow.

 

We are also extending durations by 48 hours.

 

I've updated the patch notes for this.

 Right here....this was posted last night


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#491 IamLt

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Posted 20 February 2014 - 01:31 PM

Njoror, on 20 Feb 2014 - 02:39 AM, said:snapback.png

We are removing Honing to further test it before it returns.

 

All Kafra Cash spent today will be returned tomorrow.

 

We are also extending durations by 48 hours.

 

I've updated the patch notes for this.

Now look at the date...

 

 

Enhance.... ZOOM IN....Correct for color :3

 

 

"Njoror, on 20 Feb 2014 - 02:39 AM, said:"

 

 

"All Kafra Cash spent today will be returned tomorrow."

Feb. 20 + Tomorrow = Feb. 21st

 

:3 :3 :3

 

EDIT: Now maybe quote me on it..but ask me first.


Edited by IamLt, 20 February 2014 - 01:41 PM.

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#492 Blondheart

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Posted 20 February 2014 - 01:42 PM

Njoror, on 20 Feb 2014 - 02:39 AM, said:snapback.png

Now look at the date...

 

 

Enhance.... ZOOM IN....Correct for color :3

 

 

"Njoror, on 20 Feb 2014 - 02:39 AM, said:"

 

 

"All Kafra Cash spent today will be returned tomorrow."

Feb. 20 + Tomorrow = Feb. 21st

 

:3 :3 :3

 

EDIT: Now maybe quote me on it..but ask me first.

Yeah on mine it says 19 Feb and it was posted last night at 10:39 PM.  


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#493 IamLt

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Posted 20 February 2014 - 01:44 PM

:o

 

mine says the 20th at 2:39am

 

XD

 

Just ignore me bro I haven't slept.


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#494 Blondheart

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Posted 20 February 2014 - 01:53 PM

Well either way that is a rather important thing to get to working on, I know it takes time...and I don't want to just think about myself....but truthfully after this compensation thing where if you put the VIP cards in storage that they gave us and one disappears...on top of losing the costume I forked over too much money in good faith in order to get, and I may not get back (meaning the costume not the KP)...and then knowing so many people who did NOT take advantage of the glitch (myself included) had to suffer all the same because of what a few people who can't act maturely did, plus the staff not testing the honing thing properly before adding it to the site....on top of having a generally bad week.... my usual patience and understanding is starting to dissolve...I want my KP refunded already.  I didn't do this, I get we all have to suffer for the greedy actions of a few, but dammit enough already!  They said twice yesterday that KP would be refunded today.  I don't want to pay for a site that can't get it together to the point where their compensation is even glitched.


Edited by Blondheart, 20 February 2014 - 02:04 PM.

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#495 IamLt

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Posted 20 February 2014 - 01:58 PM

I do understand how incredibly frustrating that it. If I may suggest to file a ticket and send a message via forums to both the active CMs (Njor/Hemr) with the ticket number, this might get you a sooner resolve to your problem. That is the only thing I (another player) can offer you.


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#496 Blondheart

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Posted 20 February 2014 - 02:01 PM

I do understand how incredibly frustrating that it. If I may suggest to file a ticket and send a message via forums to both the active CMs (Njor/Hemr) with the ticket number, this might get you a sooner resolve to your problem. That is the only thing I (another player) can offer you.

Oh I am sure that they are inundated with tickets right now and I don't honestly think that would speed anything up.  But I will be thinking a little harder in the future before I press that "charge kafra cash" button so fast.  I love this game but just not right this moment.


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#497 raela

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Posted 20 February 2014 - 02:43 PM

Oh I am sure that they are inundated with tickets right now and I don't honestly think that would speed anything up.  But I will be thinking a little harder in the future before I press that "charge kafra cash" button so fast.  I love this game but just not right this moment.

 

Since AoV at least, maybe a little before, I've found the best course of action is to sit back the first few hours (or even wait a day) and see what's broken through others (forums or guild). I haven't charged cash in months, but, given how rocky updates can be.. I'd hesitate to go throwing myself into it right off.


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#498 Heimdallr

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Posted 20 February 2014 - 02:43 PM

If you lost something of high value that you made/earned due to the 12 hour rollback yesterday do write in.  At least give us a chance to look at it and try to assist. 
For the levels below 50 and above 10 we did restore your lost levels, we will be giving you a skill/stat reset so you get your appropriate points today.
For the stacked VIP cards, take out only 1 at a time.

I have gotten a report that the Flip VIP we gave out didn't give the VVIP bonus, if this is true it will get remedied with next MA, and likely reissued 1 days and making the buffs active turn VVIP.

 

This was unfortunate, we did the best possible to mitigate as much damage as possible.  The Honing system will return in a much different maximums than before and not have the overflow bug that allowed the ridiculous stats (more than 2000) to even happen. 
I'm closing the thread, as it is too big and unwieldy to pull out useful information that isn't being confused with pre-patch, fix, post patch data.

 


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