Possible? - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Possible?


  • Please log in to reply
3 replies to this topic

#1 aMoore

aMoore

    Amateur Blogger

  • Members
  • 272 posts
  • LocationHere and there.
  • Playing:Ragnarok Online
  • Server:Chaos [Renewal]

Posted 26 February 2014 - 01:11 PM

I have recently come back to Ro with my friend after 2-3 years break. I used to juggle between 3-4 accounts out of probably 7 accounts. And when I come back I only remembered few of them and 1 of the forgotten account hold all of my expensive gears and all my money. I don't really mind about the money since I remember only having 30ish million. And sadly, I cannot remember the email registered to that account nor I remember my id. Is it possible for me to recover that account id with proves of one of the character there to be mine? I only remember my password unfortunately.


  • 0

#2 DrAzzy

DrAzzy

    Really Azzy? Already?

  • VMod Retired
  • 15606 posts
  • LocationNew England
  • Playing:Ragnarok Online
  • Server:Chaos-Clandestine Society

Posted 26 February 2014 - 01:50 PM

Contact the GM team via support ticket ( support.warpportal.com )

Be entirely honest with them - they deal with this all the time, and they want people coming back ;-)

 

If you used your real name to sign up for the accounts, you're good to go - worst case, you fax a copy of a govt issued ID to gravity to verify your identity, and they'll get it bound to your WP account. 

 

If you used fake info, admit that you used fake info when creating the account (I mean, lots of us started back when people were still not comfortable admitting their name online and used fake ones...). I got an account like this back, when the name was an imaginary name in an imaginary address in some other state, none of which I actually remembered. Though I did have to fax my ID (which ofc didn't match the name on the acct I was getting bound to my account).

 

Provide as much information as possible to help them locate and show that you're the owner. Just expect to have to fax a copy of your ID (start looking for a copy shop). 


  • 0

#3 aMoore

aMoore

    Amateur Blogger

  • Members
  • 272 posts
  • LocationHere and there.
  • Playing:Ragnarok Online
  • Server:Chaos [Renewal]

Posted 26 February 2014 - 02:24 PM

Thanks DrAzzy for the reply, I have already opened a support ticket a month ago and I have yet to receive reply from warpportal regarding this issue. So, I generally assumed that they ignoring my ticket completely cause it might sound like I am just another dishonest player. Completely understandable but I am demotivated when starting out Ro from scratch and I am currently having a blast playing with my friend. And yes, I believe I am using fake information since I can't recall anything at all whatever information I have put into that account.


  • 0

#4 DrAzzy

DrAzzy

    Really Azzy? Already?

  • VMod Retired
  • 15606 posts
  • LocationNew England
  • Playing:Ragnarok Online
  • Server:Chaos-Clandestine Society

Posted 26 February 2014 - 02:46 PM

Also pm the ticket number to oda or campitor if it's been in that long, you should have gotten response by now
  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users