So i purchased $20.00 worth of WP yesterday, but I cannot convert the WP energy to KP because apparently my game was downloaded through "steam". So i submitted 2 tickets to the support team and its been more than 24 hours and i have yet to receive a response from the support team. This is kinda stupid, does this mean I paid $20.00 for nothing? how long does it usually take for the support team to reply a ticket?
no response from the SUPPORT TEAM
Started by
6964130505175304050
, Mar 02 2014 12:19 PM
2 replies to this topic
#2
KriticalAssassin
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- RO Fungineering
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They pay me to post.
- LocationBehind you?
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Posted 02 March 2014 - 12:23 PM
1. It's 1 day. Responses take longer than that.
2. You messaged them on a weekend. Less chance for their skeleton crew on weekends to respond.
You're just going to have to wait a bit longer.
#3
Sapphic
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Too Legit To Quit
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Posted 02 March 2014 - 09:44 PM
GMs really need to add a large message at the buy WP part of the website that Steam users must do it from in game.
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