Forum Password/login Issues
#1
Posted 22 July 2010 - 08:28 AM
We have been made aware that there is currently an issue with the use of special characters in WarpPortal password/login. The use of some non alphanumeric characters in your WarpPortal password may cause issues with logging into the forum. This issue will be resolved as quickly as possible, but if you are experiencing issues with the forums we ask that you please change your WarpPortal password to all alphanumeric characters (be sure to use both upper and lower case letters for safety!). We will inform the community as soon as this issue is resolved. We thank you for your understanding and patience as we iron out any issues with the new WarpPortal site!
#2
Posted 22 July 2010 - 08:35 AM
#3
Posted 22 July 2010 - 08:38 AM
#4
Posted 22 July 2010 - 08:41 AM
We are already working on the multiple accounts issue. Which issue is the 75 messages one? Can you clarify this one more? If it causes something to break, please PM me instead. Thank you.
If you leave a comment on someone's page, that person doesnt get just the message to approve or delete that comment, but also 74 more messages which all look the same.
#5
Posted 22 July 2010 - 08:54 AM
#6
Posted 22 July 2010 - 08:57 AM
When I looked through my account options it also shows "Manage Friends" but when I click on it it's giving me an error. Is that working as intended?
#7
Posted 22 July 2010 - 09:10 AM
#8
Posted 22 July 2010 - 09:11 AM
BTW, I did send in a ticket for that.
Edited by ephinyus, 22 July 2010 - 09:15 AM.
#9
Posted 22 July 2010 - 11:30 AM
#10
Posted 22 July 2010 - 11:45 AM
Greetings WarpPortal community!
We have been made aware that there is currently an issue with the use of special characters in WarpPortal password/login. The use of some non alphanumeric characters in your WarpPortal password may cause issues with logging into the forum. This issue will be resolved as quickly as possible, but if you are experiencing issues with the forums we ask that you please change your WarpPortal password to all alphanumeric characters (be sure to use both upper and lower case letters for safety!). We will inform the community as soon as this issue is resolved. We thank you for your understanding and patience as we iron out any issues with the new WarpPortal site!
does this issue have anything to do with linking my main account?? it always says incorrect password!! I meds sure of it by resetting my old password and yest still i cannot link my main account! also do i need to make a new account to even be able to link my old one??
#11
Posted 22 July 2010 - 12:18 PM
Please clarify what you are referring to when you're attempting to link mains as opposed to linking accounts.
Ok, when I go into my game account, then click to add EXISTING game account, it has my Requiem: Memento Mori
account lised, and says [ADD NOW]. If I click that, it brings up Game Title : Requiem: Memento Mori, Game Account ID :
Game Password. But when I put in the password, it tells me "Password is not correct."
To clarify, I have only 1 account for Requiem, and it's telling me I can't add it. Many people are having the same issue.
#12
Posted 22 July 2010 - 12:30 PM
#13
Posted 22 July 2010 - 12:34 PM
Several fixes regarding the binding of accounts have been put into place. Please attempt to add the account once again.
It's still telling me my password is incorrect. And yes, I'm putting in the correct password
#14
Posted 22 July 2010 - 12:40 PM
#15
Posted 22 July 2010 - 12:54 PM
#16
Posted 22 July 2010 - 12:57 PM
Any users having the "Password is Incorrect" Error, please contact the WarpPortal Support team Found Here
Already done at 10:19am EST. Here is the ticket number [2D4-13DB3A25-3D00] if you'd like to look in on it. Thanks!
#17
Posted 22 July 2010 - 01:03 PM
#18
Posted 22 July 2010 - 01:07 PM
#19
Posted 22 July 2010 - 01:07 PM
#20
Posted 22 July 2010 - 01:10 PM
You have failed to provide us with the correct account information too many times. Your access has been temporarily disabled.
How long is that going to be there?
#21
Posted 22 July 2010 - 01:11 PM
We impose these limits to protect the website from automated programs. Please allow some time and try again later.
Can you please remove this block from me? We would be bros if you did.
#22
Posted 22 July 2010 - 01:14 PM
You have failed to provide us with the correct account information too many times. Your access has been temporarily disabled.
We impose these limits to protect the website from automated programs. Please allow some time and try again later.
same thing i still cant add my second account
Edited by Rapsod, 22 July 2010 - 01:15 PM.
#23
Posted 22 July 2010 - 02:05 PM
#24
Posted 22 July 2010 - 04:36 PM
#25
Posted 22 July 2010 - 08:09 PM
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