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Can't receive an email from WP or Gravity upon requesting VAS Character Transfer


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#1 Weazy15

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Posted 19 May 2014 - 07:13 AM

So I decided to transfer 2 of my characters on a different account and I have done this in the past, however, for some reason this time, I couldn't receive an email from WP or Gravity about giving me a Serial Number to verify my transfer of request.

 

I sent a ticket and a CS replied and I did all the steps that he linked me to but I still didn't receive any emails. I was wondering maybe it's on the WP end that they can't send emails in regards of Serial #?  :questionmark:  I made 3 transfer in the past and i did received an email before...  :wah:

 

Will the techs kindly check it out? I wish to have my characters transfer too so I can play another char in my main account again. 

 

Thanks CM / GM  :thx:


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#2 Weazy15

Weazy15

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Posted 19 May 2014 - 11:31 PM

Fixed. Thanks a bunch CS TJ. 


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