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Requiem New Account Problem


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#1 aethacruxis1

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Posted 31 July 2010 - 08:16 AM

I'm planning to play Requiem and yet when I try to make a new account for the game
this message always appear and won't let me make an account for Requiem.
RO is doing fine and Rose as well.. I did put my right age and yet this keeps on showing.

Is Requiem having problems with their registery?

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#2 Loyalty1

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Posted 31 July 2010 - 09:07 AM

How old are you? You can't play it if you aren't old enough~
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#3 aethacruxis1

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Posted 31 July 2010 - 10:01 AM

I'm aware of that and I'm old enough dear, I'm 22.

Edited by aethacruxis1, 31 July 2010 - 10:01 AM.

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#4 Loyalty1

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Posted 31 July 2010 - 10:03 AM

Strange, try to send a ticket to support. https://support.warp...b5-8d5276d348e0
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#5 aethacruxis1

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Posted 31 July 2010 - 10:11 AM

Strange, try to send a ticket to support. https://support.warp...b5-8d5276d348e0



:rolleyes: Thank you, I hope they'll respond right away.
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#6 Loyalty1

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Posted 31 July 2010 - 10:12 AM

:rolleyes: Thank you, I hope they'll respond right away.


Since it's the weekend and their staff is reduced this time of the week, it might take longer than usual. But good luck! :unsure:
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#7 aethacruxis1

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Posted 31 July 2010 - 10:21 AM

Since it's the weekend and their staff is reduced this time of the week, it might take longer than usual. But good luck! :rolleyes:



They replied right away but its just the normal guideline about on how to register.
Oh well, better give up.

Thanks for the help though.
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#8 Loyalty1

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Posted 31 July 2010 - 10:23 AM

They replied right away but its just the normal guideline about on how to register.
Oh well, better give up.

Thanks for the help though.


Usually they always send you a mail about your ticket number, then reply a few hours later. You sure you aren't confusing the automatic confirmation mail with the GMs answer in the second mail?
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#9 wildfyre

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Posted 31 July 2010 - 07:53 PM

How old are you? You can't play it if you aren't old enough~


Hi, I also had the same problem as stated above. I stated my age as 24. Is there anything else i must do to prove my age?

Edited by wildfyre, 31 July 2010 - 07:56 PM.

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#10 Loyalty1

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Posted 31 July 2010 - 08:08 PM

Try to ticket support. https://support.warp...b5-8d5276d348e
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#11 Vosk

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Posted 31 July 2010 - 08:32 PM

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#12 wildfyre

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Posted 31 July 2010 - 08:34 PM

Try to ticket support. https://support.warp...b5-8d5276d348e

thank you, which do i post it under, requiem support or WP support? and how will i get the reply?
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#13 Vosk

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Posted 31 July 2010 - 08:37 PM

thank you, which do i post it under, requiem support or WP support? and how will i get the reply?

there is a new option in the pulldown window for warpportal issues specifically. use that. you can check your tickets on the same page as you submit them. just go back to that page and click view tickets. or you can check your email for any/all updates on ticket status, whichever you like.
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