Has anyone of you experienced getting banned because you have purchased a +13HurricaneFury[EA12]?
Funny thing why my account got banned is because the GM team cannot find the history of my purchase inside their database!
[1st Reply]
Greetings,
Thank you for your reply. I have reviewed your account and found that the Hurricane Fury was not purchased from a merchant. Please reply to this ticket with any information about how you received this item. Once we hear back from you we can continue the investigation.
[2nd Reply] --> Showed them screenshots after purchasing the item pointing the vendors name.
Greetings,
Thank you for your reply. I have reviewed the complete history of the Hurricane Fury and there is no log showing a purchase. Please reply with the screenshot that you mentioned so that we can continue the investigation.
[3rd Reply]
Greetings,
Thank you for your reply. I have reviewed the logs and do not see a purchase made from your account. Please reply with any extra detail about this trade, for example how you were given the item, and we will be able to continue this investigation.
What is happening? how come I don't have logs on my purchases while I have legit screenshots of how I got those item?
Do GMs no longer honor the authenticity of a screenshot?
Anyone of you have experienced this kind of torment please tell me what to do
Edited by mavd, 10 July 2014 - 11:22 AM.