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"Please Check Your ID"


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#1 Koppel

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Posted 22 July 2014 - 12:16 PM

After the issue that happened this week with Account is in Use, now, when I put my ID and my password, keep saying Please Check your ID, and after three times I try to log in, the game closes, can someone please help me.


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#2 ShazamO

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Posted 22 July 2014 - 01:11 PM

Is this issue still occurring? Our game servers were affected an hour ago or so.


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#3 Koppel

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Posted 22 July 2014 - 04:18 PM

Yes, Still occurring, since yesterday I can't log in my account.

https://imageshack.com/i/ezbc723fj


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#4 ShazamO

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Posted 23 July 2014 - 08:46 AM

Well, according to the screenshot.. I don't even see a username inputted. 

 

I would submit a ticket IF you are sure you create a Dragon Saga account.

 

 


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#5 Koppel

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Posted 23 July 2014 - 10:56 AM

It's because I blurred my ID to preserve it, I even reinstalled Dragon Saga, the problem still the same.


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#6 ShazamO

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Posted 23 July 2014 - 11:50 AM

Well, re-installing the game won't help. It's pertaining to your account name and password. Make sure to submit a ticket~


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#7 Koppel

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Posted 23 July 2014 - 12:07 PM

In Bug Reports issues or Technical Support?


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#8 ShazamO

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Posted 23 July 2014 - 12:44 PM

I would do it under Technical Support. 


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#9 Koppel

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Posted 23 July 2014 - 02:52 PM

Issue fixed, Thank you.


Edited by Koppel, 23 July 2014 - 03:15 PM.

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#10 ShazamO

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Posted 23 July 2014 - 03:46 PM

Great to hear.

 

Hope to see you in-game~

 

Topic closed.


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