So i tried logging into my account with the wrong password to many times and it gave me this error. So i reset my password and now everytime i try to log in it's still giving me this error. Help please?
You are prohibited to login until 2020 -12 -31 00:00(6)
#1
Posted 28 July 2014 - 07:07 PM
#2
Posted 28 July 2014 - 07:15 PM
what i can suggest you is to send a ticket to the support team regarding to this
https://support.warp...90-0056f155b4d4
#3
Posted 28 July 2014 - 07:17 PM
Already done, But really don't feel like waiting the days required for them to get back to me.
#4
Posted 28 July 2014 - 07:20 PM
ohh? cuz i think your account was suspended due to many attempts of wrong password? im not sure mate, sending a ticket is the best way to solve it..
#5
Posted 28 July 2014 - 07:21 PM
Bah, what a pain. I just want to play RO i haven't played in like a year. Been on and off since second beta in 2002.
#6
Posted 28 July 2014 - 07:23 PM
aww. that's too bad thinking of creating a new one?
#7
Posted 28 July 2014 - 08:40 PM
#8
Posted 29 July 2014 - 12:07 AM
Yeah, sounds like a ban. Incorrect password attempts wouldn't result in a 2020 ban. And resetting your password wouldn't do any good, as you have found out.
In either case, there's no use posting these types of threads on the forums. We can't do anything except speculate. If you haven't gotten a response in two days after submitting the ticket, PM Campitor or Oda and give them the ticket number.
#9
Posted 29 July 2014 - 02:48 PM
I've never done anything ill mannered? I haven't even been logged in for the past year. So unless someones hacked my account, and done something bad which would be kind of crap if iRO never notified me of this or if i was ever banned that would be a major pain. And quite frankly would put me off playing RO. I had alot of rare items on that account.
#10
Posted 29 July 2014 - 04:00 PM
Well, either way, there's only one way to find out what happened. Submit a ticket. If it goes a couple days without a response or the rep gives you a questionable response, PM Campitor with the ticket number, and he'll probably be able to help you out.
#11
Posted 29 July 2014 - 05:02 PM
It might've gotten banned on purpose because of all the failed login attempts and because it hasn't been accessed in a long time. Just wait a few days for a response.
#12
Posted 30 July 2014 - 02:03 PM
So turns out it was banned because it was comprimised, trying to get it sorted now.
#13
Posted 30 July 2014 - 06:13 PM
Good luck.
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