7 replies to this topic

[Arks]

Hi, on one of my accounts one of my characters have been deleted w/o asking it, only i have the account and email, no one else can do that and i dont deleted it, is there any solution to restore the character back?
i dont need reasons or anything else, i know that there was a missunderstanding and whatever else i just want to bring back the character for the love i have to it...
Thanks
Luis Rdz.

[ZeroTigress]

Is is an old account (pre-2010) or a recently made account?

[Arks]

i made it on the beginings of 2010, it wasnt on 2009 or before

[ZeroTigress]

Did you check all 3 pages of the character selection screen?

[Kitten]

The characters were probably moved to an overflow account when the servers merged.

[DrAzzy]

contact the GMs by creating a support ticket. It will take a while to get an answer though, they're running a bit of a backlog due to some epic problems recently.

[Arks]

it is on valk btw and yes, i checked all the 3 screens

[JStarbux]

it is on valk btw and yes, i checked all the 3 screens

I had the same problem. Had one account with one character and its blank now. Had a lot of valuables that my main account could use now...
Checked all three screens and they are blank.

Hoping when I log a ticket, they can associate the old character to this account.