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Payment Error and Mercado Pago


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#1 ctv001

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Posted 20 December 2014 - 07:18 AM

Good Morning!

The first problem is this: When trying to access the site http://warpportal.com to buy WPE Points, the message: "PAYMENT ERROR" is displayed.

The following have been made:

- Clear Cookies and Temporary Files
- Change browser (Chrome, Mozilla Firefox, Internet Explorer, Opera)
- Clear memory "cache"
- Log in with another account

No procedure worked.

The second problem (and more serious) is the following: Rarely if I can access the page (yes, it is a problem that occurs occasionally), the "Paid Market" option is not presented to me. I live in Brazil, and this option is that fits best for my purchase, because of price, ease to be the currency of my country. Anyway ...

I ask that all of what is happening. Thank you!


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#2 DrAzzy

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Posted 22 December 2014 - 07:52 AM

Create a ticket at support.warpportal.com to try to get the attention of the payment team regarding these issues - it sounds like an international payment and/or website issue.


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