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Game crash while trying to get in server


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#26 Horcrux7

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Posted 24 January 2015 - 05:42 AM

My video card : AMD radeon HD 7670m and Intel® HD Graphics 4000.


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#27 Popcorn

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Posted 24 January 2015 - 06:18 AM

And you get the same error with the PhysXCore.dll ?

This problem is rare but not uncommon, also for other big game titles. The problem is that it must have something to do with the software environment or a specific hardware part, because I haven't read any problem solutions for this problem yet. Also not for the big game titles.

This problem is neither reproducable nor I can imagine where it comes from. Sorry.

 

 


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#28 Horcrux7

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Posted 24 January 2015 - 06:46 AM

thanks and i can't play this game  :sob:  :sob:


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#29 Popcorn

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Posted 24 January 2015 - 07:45 AM

Hm... Can you please have a look into the Dragon Saga Folder. There should be a "Release" folder. In this folder you should have a "Log" folder.

And in it there should be an "Exceptions" folder. There are several log-files in it, all named "dragonsaga.exe_************.log".

Can you please open the latest of them (the ones with the .log not .dmp) and post the content here completely.

That would help me investigate and maybe find a solution sometime.

 


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#30 Horcrux7

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Posted 25 January 2015 - 12:52 AM

log file here :
 
[Procedure Infomation]
Version=3.3.11.6, Dec 17 2013-17:30:52, EB
ProcessID=296
ThreadID=2724
Date="2015/01/25 16:47:07"
 
[Exception Information]
ExceptionDescription="EXCEPTION_ACCESS_VIOLATION"
ExceptionCode=C0000005
ExceptionAddress=0023:3250AEEF
ModuleName=D:\Gravity\Dragon Saga\Release\PhysXCore.dll
AccessViolationReason=Read
AccessViolationlocation=00000004
 
[Register Information]
EAX=06A20108
EBX=03FC1B8C
ECX=001884B4
EDX=00D92200
ESI=4629EFA0
EDI=06A200FC
EBP=00000000
ESP=001883A0
EIP=3250AEEF
FLG=00210206
CS=0023
DS=002B
SS=002B
ES=002B
FS=0053
GS=002B
 
[Call Stack Information]
 

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#31 Popcorn

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Posted 25 January 2015 - 01:26 AM

Is the "[Call Stack Information]" empty for you?

 


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#32 Horcrux7

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Posted 25 January 2015 - 01:29 AM

yes empty.


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#33 Popcorn

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Posted 25 January 2015 - 03:19 AM

Uh... that's strange. Thank you for your effort anyway. If I can find a solution for this issue I will let you know.

 


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