10 replies to this topic

[Leasfy]

I am a regular cash user. However, I lack of zenny . Unfortunately, Any purchased cash shop items are not trade-able hence I would like to know . . . 

 

1. Is it illegal to sell cash shop items to someone through gifting method/system? Personally I believe I have the right to use my money to earn me zenny . . . 

 

2. If not, am I allowed to ask for payment first prior to send the item through gifting system?

 

 

[ZeroTigress]

Actually, if you purchase a cash shop item that's boxed, it can be traded and sold to other players for in-game zeny. But once the item is out of the box, it's account-bound so you can't trade it.

[Leasfy]

Actually, if you purchase a cash shop item that's boxed, it can be traded and sold to other players for in-game zeny. But once the item is out of the box, it's account-bound so you can't trade it.

 

What do you mean boxed? Because whenever  I bought something, it will automatically go to my temp gift box and when I accepted it, it would soul-bond to me

[ZeroTigress]

Ah, you're talking about RO2, not RO1. My bad.

Think you'd get a better chance at a response if you post in the RO2 Community Chat. Not many visit the WarpPortal Technical section.

[TontonAlarcon]

as far as i know, it's not illegal but if you get scammed you won't get your money back. i myself have bought several super large bags via gifting.

 

-agree whether zeny or gift item first

-make sure you take screenshot of your agreement

-send the item/trade zeny

-profit

 

normally, people who are buying non-tradeable items from cash shop (such as super large bags) are not scammers since scamming is bannable and what's the use of the item if you get banned, right? still, it doesn't hurt to be careful. judge accordingly.

 

if you do get scammed, just send a ticket to support with the screenshot you took. you won't get your money back but at least they won't be able to enjoy the item that they scammed from you.

[Leasfy]

as far as i know, it's not illegal but if you get scammed you won't get your money back. i myself have bought several super large bags via gifting.

 

-agree whether zeny or gift item first

-make sure you take screenshot of your agreement

-send the item/trade zeny

-profit

 

normally, people who are buying non-tradeable items from cash shop (such as super large bags) are not scammers since scamming is bannable and what's the use of the item if you get banned, right? still, it doesn't hurt to be careful. judge accordingly.

 

if you do get scammed, just send a ticket to support with the screenshot you took. you won't get your money back but at least they won't be able to enjoy the item that they scammed from you.

 

Idk about you but the support portal is kinda buggy for me. I submitted the ticket with the exact question. I got a notification email from them:

 

 

This is an automated response to let you know that we have your recent submitted ticket in our system and tickets are responded to in the order they are received.

Your ticket has been received and has been assigned a ticket number of [331-1C2BA0D7-03B6].  Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.

Based upon the contents of your Ticket, we have identified the following Knowledge Base Articles that may be helpful to you:
 

1. Ragnarok Online: Valkyrie Uprising User Agreement
2. Terms of Service
3. Ragnarok Online 2 User Agreement
4. End User License Agreement (EULA)
5. Ragnarok Online Valkyrie Uprising: Privacy Policy

Thank you,
WarpPortal Support Team
http://www.warpportal.com
View this Ticket Online

 

 

 

And when I clicked the link it took me to support portal site. No matter how many times I tried log-in, it did not work 

[TontonAlarcon]

that's just a notification letting you know that they have received your ticket. wait for a response from their team and hope for a favorable response.

[Leasfy]

that's just a notification letting you know that they have received your ticket. wait for a response from their team and hope for a favorable response.

I asked on Facebook the same question and this is their reply:

 

Ragnarok Online 2 If you are exchanging an item for in game currency, it is allowed. If you are exchanging any item in game for real currency, it is RMT, which is strictly prohibited. As long as the player is sending you Zeny and not dollars, it is not prohibited, but if in some way you or the other player is scammed by the other in the process, support can not assist in item restoration or arbitration. It is at your own risk to do exchanges outside the auction house or trade system.

Like · Reply · Yesterday at 4:40am

But then I got the ticket response:

WarpPortal Support <support-noreply@warpportal.com>

6:44 AM (4 hours ago)

 

to me

 

 

 

 

Greetings,

Please note that such activity is discouraged. Any item transactions between players in this manner is uninsured and cannot be restored.. Accounts found committing ill mannered activity will be suspended.

Thank You for your understanding. 

Vlad
Payment Analyst

WarpPortal Support Team

Please do not reply to this email. Using the reply function will result in the WarpPortal support team not receiving your reply. In order to respond, please log in to the WarpPortal Support Site and reply to this ticket. Thank you!

 

 

 

Been trying to log-in to my warpportal support account but it would not let me. Tried to recover password, didn't work either. Pretty much the button ain't clickable. Uh 

[ZeroTigress]

Been trying to log-in to my warpportal support account but it would not let me. Tried to recover password, didn't work either. Pretty much the button ain't clickable. Uh

The site does not work with the latest version of IE. You'll need to use Firefox or Google Chrome to use the Support site now.

[Leasfy]

The site does not work with the latest version of IE. You'll need to use Firefox or Google Chrome to use the Support site now.

I use Google Chrome :c

[ZeroTigress]

I use Google Chrome :c

Is it the latest version? I can access the Support site just fine on Chrome.