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Account suddenly got banned..please help


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#1 Arlyn

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Posted 14 January 2015 - 01:08 AM

Yesterday i can play normally but today around 1.45 am PST when i try to login,got pop window say "You are prohibited to log in until 2020-12-31 00:00.(6)"..dont know what happen actually..i didnt do anything wrong also..i'm login mostly just for searching & joining party bio 4 at lighthalzen..must be something wrong here and this is first time i got something like this..please help :(


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#2 ilovemilk

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Posted 14 January 2015 - 04:15 AM

Have you submit a ticket with WP yet? I'm pretty sure you'll get your reason as to why you are banned if you submit a ticket to support.warpportal.com. Making these types of posts on the forum will only bring negative judgement.


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#3 Arlyn

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Posted 14 January 2015 - 04:34 AM

yeah..already submit ticket..also done pm ticket number to oda and campitor regarding this..thanks for advice ilovemilk


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#4 cfuu

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Posted 14 January 2015 - 11:47 PM

The following link might help for your case.

http://forums.warppo...-being-ignored/

 

Apparently you're not the only person experiencing this issue. 

Good luck :)


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#5 Arlyn

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Posted 15 January 2015 - 04:21 AM

thanks for info cfuu..still waiting answer from them :)


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#6 Lazymanback

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Posted 15 January 2015 - 08:07 AM

I have been waiting for a week already, and no one reply me.  So you better start to play an alternate account.


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#7 Arlyn

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Posted 15 January 2015 - 08:32 AM

sorry to hear that man..my 2nd account game which is under same warpportal account also got same issue..yeah,i need to start with new fresh account which under new warpportal account but i think i just take a break for now..i will just waiting,checking ticket and here if got answer from them..hope they reply our ticket soon


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#8 Arlyn

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Posted 15 January 2015 - 08:56 AM

i check ticket awhile ago..got reply and released now :)


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#9 cfuu

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Posted 15 January 2015 - 05:04 PM

That is great, congrats!


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#10 Lazymanback

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Posted 15 January 2015 - 05:12 PM

You are so lucky.  My account is still blocked.  In fact, I can't even see tickets status from Support page anymore, their website is so bug.


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#11 ZeroTigress

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Posted 15 January 2015 - 06:36 PM

You are so lucky.  My account is still blocked.  In fact, I can't even see tickets status from Support page anymore, their website is so bug.


Need to access it with Chrome or Firefox. Doesn't work with IE anymore for some reason.
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