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What's The Hold Up?


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#1 sdsds

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Posted 01 August 2010 - 04:33 PM

How long does it honestly take to verify a transaction? It's been 24 hours now.
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#2 Cotano

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Posted 01 August 2010 - 04:51 PM

How long does it honestly take to verify a transaction? It's been 24 hours now.


Did you try to send your payment through again? If not, give it a try. Worked for me today after waiting almost 24 hours.

Then when you get in send me a pm with your username. We can play together sometime.
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#3 DrAzzy

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Posted 01 August 2010 - 05:13 PM

Character name =/= username (just a note of terminology).

You are not notified when the verification has completed, so you need to try to pay again in order to find out.

also, it's slow over weekends i think. I don't think they are staffed as well as they should be on weekends.
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#4 sdsds

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Posted 01 August 2010 - 05:44 PM

Character name =/= username (just a note of terminology).

You are not notified when the verification has completed, so you need to try to pay again in order to find out.

also, it's slow over weekends i think. I don't think they are staffed as well as they should be on weekends.


Yeah but that's the thing I don't have access to that card, I paid a family member to use theirs. So I don't have the access to using the card again, or the money, so that option is not available for me. Hopefully it will just go through, I just find this really irritating.

Edited by sdsds, 01 August 2010 - 05:46 PM.

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#5 sdsds

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Posted 01 August 2010 - 05:47 PM

So do I have to pay again, or do I just wait and see?
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#6 ZeroTigress

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Posted 01 August 2010 - 05:59 PM

So do I have to pay again, or do I just wait and see?

If you want a quick response, then paying again would be your best bet aside from a ticket response.
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#7 DrAzzy

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Posted 01 August 2010 - 05:59 PM

You need to pay again. The payment was not processed.
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#8 sdsds

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Posted 01 August 2010 - 06:23 PM

Well I hope I can get a hold of said card owner.
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#9 Daeyan

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Posted 01 August 2010 - 07:34 PM

Well I hope I can get a hold of said card owner.

Hi,
Please read my post under the topic 'Payment?'. Hopefully that will answer your question. As I say in my post, purchase your WP points from www.playspan.com if you are going to pay with a credit card.
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#10 DrAzzy

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Posted 02 August 2010 - 08:29 AM

Hi,
Please read my post under the topic 'Payment?'. Hopefully that will answer your question. As I say in my post, purchase your WP points from www.playspan.com if you are going to pay with a credit card.


Most users won't have to do that once the delay goes through (playspan is a-_- to pay too, IME - due to anti-fraud measures)
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