183 replies to this topic

[GuigoGamer]

Try the following:

Warning: Don't follow these instructions if you last updated your client before 2017/2/16 because doing so will cause your client to skip installing one or more updates.

• Download the following file:
  
  IRO client updates (2017-02-16 to 2017-05-25).zip
• Extract the Zip archive that you downloaded in the previous step into the client installation folder¹.
• Close any and all open clients.
• Download the following file:
  
  patch.inf
• Move the file that you downloaded in the previous step into the client installation folder, and replace the existing version of the file.
• Open the Renewal client.

 

It worked, now i can play more relaxed, thank you very much.

[RickZz24]

1. Have you tried resetting Internet Explorer's configuration?

2. Can you download the following file using Internet Explorer?:

2017-03-30data_gm_desc_r2.rgz

Note: You must use Internet Explorer because the updater uses it to fetch updates.

3. Can you download the file using Chrome or Firefox?

 

1. I tried but still Failed to Connect Patch Server

 

2. I can download it using Internet Explorer

 

3. I tried in Google Chorme after 2-3 times, I can download it too..

 

After that I tried to open Ragnarok again and still, failed to connect to patch server..

 

Spoiler

If I click OK, I can play but first time my character is freeze and I can't do anything except close it and start again, after that : 

 

Edited by RickZz24, 02 June 2017 - 05:02 AM.

[Axylus]

1. I tried but still Failed to Connect Patch Server

2. I can download it using Internet Explorer

3. I tried in Google Chorme after 2-3 times, I can download it too..

After that I tried to open Ragnarok again and still, failed to connect to patch server..

[…]
If I click OK, I can play but first time my character is freeze and I can't do anything except close it and start again, after that : 

[…]

How strange.

I recommend that you manually update your client.

By the way, what kind of internet connection are you using?

[RickZz24]

How strange.

I recommend that you manually update your client.

By the way, what kind of internet connection are you using?

 

Hi, I already try your solution but honestly it doesn't work too..

So I start to read again from page one and I see Appendix 1, after I follow your instruction in Appendix 1, violaa, it works..  

Hehehe..  

 

Thank's for your support...  

 

By the way, I using ADSL

[fxhardcore]

I follow the advice but it's still exist how do I fix it?

[Axylus]

I follow the advice but it's still exist how do I fix it?

What problem are you experiencing?

[fxhardcore]

What problem are you experiencing?

 

I follow the advice and log in game again but it's still have this Unknown item.

[Axylus]

I follow the advice and log in game again but it's still have this Unknown item.

Try the following:

• Reset Internet Explorer's configuration.
• Follow the instructions in this post.

[EvilLoynis]

it's odd I just installed the restart client and got the side by side error again.

 

It's odd because the other client still worked no problem.

 

So I uninstalled it and installed it in the same folder as the other and it seems to have fixed the problem.

 

 

  Well strike that it didn't solve anything.  It just started launching the normal renewal client no matter what so I uninstalled it and installed in another folder on the same drive.

 

  Now it seems to be dowloading updates from 2011 and even when it finishes and says there was a runtime error that forced it to close/stop.  When I try to relaunch it repeats.

 

  This is happening with the ReStart client so can someone tell me how to get it fixed?

Edited by EvilLoynis, 28 June 2017 - 11:58 AM.

[Axylus]

it's odd I just installed the restart client and got the side by side error again.

It's odd because the other client still worked no problem.

So I uninstalled it and installed it in the same folder as the other and it seems to have fixed the problem.


Well strike that it didn't solve anything. It just started launching the normal renewal client no matter what so I uninstalled it and installed in another folder on the same drive.

Now it seems to be dowloading updates from 2011 and even when it finishes and says there was a runtime error that forced it to close/stop. When I try to relaunch it repeats.

This is happening with the ReStart client so can someone tell me how to get it fixed?

Unfortunately, you've almost certainly corrupted both of your client installations by attempting to merge them into a single folder.

Try the following:

• Reinstall the Renewal and Classic client into a new folder.
• Reinstall the Restart client into a new folder.
• Copy the files Microsoft.VC90.CRT.manifest and Microsoft.VC90.MFC.manifest from the Renewal and Classic client installation folder into the Restart client installation folder.
• Open the Restart client.

Edited by Axylus, 01 July 2017 - 12:09 PM.

[tommybooi]

I am using windows 10 and keep getting the side-by-side configuration error. I have the latest 2017 version of microsoft c++ redistributor package is there something im missing? thanks

[Axylus]

I am using windows 10 and keep getting the side-by-side configuration error. I have the latest 2017 version of microsoft c++ redistributor package is there something im missing? thanks

You must install the 2008 SP1 version of the library, and not a different version.

[onix231090]

hi how i can solve this error?

[ShadowReid]

"Failed to connect to patch server."

 

I've read all the possible solution but nothing happens

 

ISP: PLDT Philippines

 

Querying target system called:

 patch1.playragnarok.com

Attempting to resolve name to IP address...


Name resolved to 128.241.93.38

querying...

TCP port 80 (http service): FILTERED

Querying target system called:

 premium-login.1.online.ragnarok.warpportal.net

Attempting to resolve name to IP address...


Name resolved to 128.241.92.162

querying...

TCP port 6800 (unknown service): LISTENING

Querying target system called:

 128.241.92.133

TCP port 6800 (unknown service): LISTENING
ftp> open patch1.playragnarok.com
Connected to patch1.playragnarok.com.
220 Ragnarok Online Patch Server
200 OPTS UTF8 command successful - UTF8 encoding now ON.
331 Anonymous access allowed, send identity (e-mail name) as password.
230-Welcome to the WarpPortal Ragnarok Online Patch Service
    Directory has 140,689,010,688 bytes of disk space available.
230 User logged in.
Anonymous login succeeded for Adrian@DESKTOP-UPPUQ6S
ftp> dir
200 PORT command successful.
150 Opening ASCII mode data connection.
 

[Axylus]

"Failed to connect to patch server."

I've read all the possible solution but nothing happens

ISP: PLDT Philippines
[…]

Your connections to the update server are being blocked by either your ISP or WarpPortal. Unfortunately, the only practical solution to this problem is to use a VPN or a different internet connection (such as a cellular network) to update the client.

[Alander93]

The updater is always reinstalling the last update for the game, i try to follow the guide on first page but i cannot download the Renewal client updates (2017-02-16 to 2017-08-17).zip, someone can help me please?

[Axylus]

The updater is always reinstalling the last update for the game, i try to follow the guide on first page but i cannot download the Renewal client updates (2017-02-16 to 2017-08-17).zip, someone can help me please?

Why can't you download the file?

[Alander93]

Why can't you download the file?

 

the webpage is not loading every time, but anyway i solved it just deleting and reinstalling for 4/5 times the game, now is working, thanks for the prompt answer.

[akmal1991]

hi guys, how do i fix my in game sound of iro. I lost it and i need it, anyone know how to deal with this problem? do i need download something to get the sounds/music back to game? pls help here....

[Axylus]

hi guys, how do i fix my in game sound of iro. I lost it and i need it, anyone know how to deal with this problem? do i need download something to get the sounds/music back to game? pls help here....

Try the following:

• ​Navigate to the client installation folder¹ in File Explorer/Windows Explorer.
• Open the file named Setup.exe.
• Ensure that the options BGM volume and Effect volume are enabled, and that the option No sound is disabled.
• Press OK twice.

[bukukomik]

hello, i have this problem. i always got "disconnected from server" for days now. the patcher stop in 2017-02-16. after i choose the server-select char the "disconnected from server" pop out.

im using vpn because im in china right now. how to fix this? :/

[Wipe0ut]

i can connect all the FTP servers listed under item 2, reset my internet explorer's configuration and do appendix 1 but still failed to connect to patch server. i need help

[KirstenMarga]

 I had runtime error for Microsoft Visual C++ Runtime Library everytime I'm opening the Ragna client. Did anyone have this kind of problem before? If there was, how did you solve this?

 

 

Thanks in Advance. 

[VModCinnamon]

 I had runtime error for Microsoft Visual C++ Runtime Library everytime I'm opening the Ragna client. Did anyone have this kind of problem before? If there was, how did you solve this?

 

 

Thanks in Advance. 

 

Hello, If the game client is old from 2016 or earlier then please download the latest release from any of the links below:

 

Official Download link (Renewal/Classic):

http://www.playragna...ntdownload.aspx

 

Official Download link (Restart):

http://playragnarokr...ad/GameDownload

 

Mirror Download link:

https://unreserved.e...er-mirrors.html

 

If the client is new then please follow suggested solution #5 [An error occurs when I attempt to open the client] as specified in the first post of this topic.

[Lexii03]

I have a new probleme but I don't have the solution. HEEEEELP  

 

I have just downloaded the game and when it downloads the data it doesn't get completed and then it shows a message that says NO CLIENTINFO FILE!!

 

any solution pls?