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Notice: Having a quest bug? Read this!


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#1 Njoror

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Posted 23 July 2015 - 04:11 PM

Hello, all!

 

It seems our recent patch has bugged several quests.

 

In order for us to focus the reports coming in, please make sure you submit a ticket with the following information:

 

  • Name of quest
  • Issue you experienced
  • Character name
  • Time period you experienced it
  • Favorite type of pizza (optional)

 

Our support staff has been made aware and is able to assist with issues while Gravity works on a fix.

 

Never submitted a support ticket before? Well, you're in luck! Here is a handy guide to help:

https://support.warp...pport-page.aspx

 

Once we do have a fix, we will patch as soon as we can.

 

Thanks and sorry for the trouble,

 

Njoror


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#2 johnwally

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Posted 23 July 2015 - 06:07 PM

  • Favorite type of pizza (optional)

i'd love receiving a pizza cape as a compensation, pepperoni with extra cheese dripping down pls~


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#3 Njoror

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Posted 24 July 2015 - 07:27 AM

i'd love receiving a pizza cape as a compensation, pepperoni with extra cheese dripping down pls~

 

And now we're all hungry.

 

You get extra points for not adding pineapple.


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#4 Arbalist

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Posted 24 July 2015 - 08:59 AM

Favorite type of pizza (optional)

 

Pineapple pizza. 

deviruchi00.gifdeviruchi00.gifdeviruchi00.gif

*sits back and waits for Njoror to cringe*


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#5 Njoror

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Posted 24 July 2015 - 12:36 PM

Pineapple pizza. 

deviruchi00.gifdeviruchi00.gifdeviruchi00.gif

*sits back and waits for Njoror to cringe*

17045850356_54345d5b57_o.gif


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#6 Castiel801

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Posted 27 July 2015 - 03:08 AM

Me and a friend also affected by the job change quest

 

Assassin and Beastmaster Job change class.

 

BM quest was completed however job change did not occur
Assassin job quest could not be completed because no mobs were spawning for one of the quests

 

Time: 4:30 (server-time) or 9:30pm (AEST)

 

IGN: B3argrylls (BM) & d3athstrok3 (Assassin)

 

Favorite pizza - Doner kebab pizza w/ extra cheese


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#7 Tonitrua

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Posted 27 July 2015 - 03:11 AM

Me and a friend also affected by the job change quest

 

Assassin and Beastmaster Job change class.

 

BM quest was completed however job change did not occur
Assassin job quest could not be completed because no mobs were spawning for one of the quests

 

Time: 4:30 (server-time) or 9:30pm (AEST)

 

IGN: B3argrylls (BM) & d3athstrok3 (Assassin)

 

Favorite pizza - Doner kebab pizza w/ extra cheese

 

You need to submit a ticket if you want support to help you with it, or wait for the maintenance to fix the bug.


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#8 OdnanrefBR

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Posted 28 July 2015 - 06:14 AM

  • Name of quest - Master Rank Up C
  • Issue you experienced - I abandoned the Rank Up C Quest and now I'm not able to do it again
  • Character name - FernandoEAB
  • Time period you experienced it - 24/07 - 28-07
  • Favorite type of pizza (optional) - Pepperoni!

 


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#9 JulioXZ8

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Posted 28 July 2015 - 07:37 AM

Greetings :D

Quest priest job change class

Priest quest was completed however job change did not ocurr

Character name: JulioMty

Time period: 25/07-28/07

My pizza Favorita: Bacon and Pepperoni with Extra Chesse :D

 


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#10 johnwally

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Posted 28 July 2015 - 08:04 AM

 

  • Name of quest - Master Rank Up C
  • Issue you experienced - I abandoned the Rank Up C Quest and now I'm not able to do it again
  • Character name - FernandoEAB
  • Time period you experienced it - 24/07 - 28-07
  • Favorite type of pizza (optional) - Pepperoni!

 

Greetings :D

Quest priest job change class

Priest quest was completed however job change did not ocurr

Character name: JulioMty

Time period: 25/07-28/07

My pizza Favorita: Bacon and Pepperoni with Extra Chesse  :D

In order for us to focus the reports coming in, please make sure you submit a ticket with the following information:

Never submitted a support ticket before? Well, you're in luck! Here is a handy guide to help:

https://support.warp...pport-page.aspx

send a ticket by following the link, don't reply here


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#11 Njoror

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Posted 05 August 2015 - 08:19 AM

When in doubt, always submit a ticket.

 

You may know of friends that also experience a quest issue (or any bug, for that matter), but don't assume they reported it already. If you can submit a ticket with the bug, our Support team funnels that to us and Gravity, so we can work on repairing it.  

 

It's also super helpful when we know what the quest issue is (Could you not accept? Not complete? Did it turn you into one a Baphomet Jr. and you're stuck being his slave?).

 

Plus, Support is trying to assist in quests or any bugs when they can. So writing a ticket means you get help directly.

 

As always, if you have any questions, feel free to PM, Skype, or Tweet at me.


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