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I can't log in !


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#1 ShadowKnights

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Posted 03 August 2015 - 05:19 AM

Hello

 

I can't log in "connect faild server" and when I go eden or anywhere "please wait"

 

 

please fix problem

 

I want paly :sob:

 

 

 

 


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#2 ShadowKnights

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Posted 04 August 2015 - 02:19 AM

PLEASE I NEED HELP FOR MY PROBLEM !


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#3 fezinhoiro

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Posted 04 August 2015 - 06:33 AM

I can't log in  too, I need help for my problem !!!!! :(
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#4 VModCinnamon

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Posted 04 August 2015 - 07:15 AM

ShadowKnights, please post us a tracert to playragnarok.com. You might as well try connecting through VPN services to check if they will ease your issue. WTFast and Lowerping are notable VPN services with trial accounts so give them a try.

 

fezinhoirio, login server was down but it is back up now.

 


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#5 ShadowKnights

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Posted 05 August 2015 - 05:44 AM

ShadowKnights, please post us a tracert to playragnarok.com. You might as well try connecting through VPN services to check if they will ease your issue. WTFast and Lowerping are notable VPN services with trial accounts so give them a try.

 

fezinhoirio, login server was down but it is back up now.

 

 

how ?


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#6 Necrohealiac

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Posted 05 August 2015 - 05:47 AM

how ?


I've written some clearer and more robust instructions: :happy:

  • Press Windows-R (the Windows key and the R key).
  • Type "cmd" and then press enter.
  • Maximise the Command Prompt window that is opened.
  • Enter "tracert playragnarok.com".
  • Wait until tracert has completed. If tracert outputs six lines of asterisks in succession, then press control-C to terminate it.
  • Right-click the window and then choose "select all".
  • Right-click the window again to copy the selection to the clipboard.
  • Paste the copied text into the appropriate place, such as a reply to a support ticket.

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