my character always disconnected when im logging in
character name:
Iruga`
Posted 18 August 2015 - 03:55 AM
my character always disconnected when im logging in
character name:
Iruga`
Posted 18 August 2015 - 04:00 AM
are u in thor server?
Posted 18 August 2015 - 04:54 AM
Hmmmnn pix may help
Posted 18 August 2015 - 05:31 AM
Your report is missing crucial data, please provide the following.
Server name:
The map you are on:
Are you able to log other characters on the same account?
Posted 18 August 2015 - 02:22 PM
I can find his name on ropd and the server he's on. Surely you guys can do the same, if not better?Your report is missing crucial data, please provide the following.
Server name:
The map you are on:
Are you able to log other characters on the same account?
Edited by DeadIntern, 18 August 2015 - 02:23 PM.
Posted 18 August 2015 - 02:27 PM
Posted 18 August 2015 - 02:50 PM
I can find his name on ropd and the server he's on. Surely you guys can do the same, if not better?
And is the 2nd and 3rd point really needed? do you guys store the data by maps, instead of by chars?
I'm just curious here.
The requested information is needed to find out if he is stuck inside an instance or if his character is corrupted (pRo migration issue), from there we can eliminate unwanted elements when reporting through the proper channels. Relying on ROPD is not really enough.
Posted 18 August 2015 - 07:34 PM
Edited by Vanisher0190, 18 August 2015 - 07:36 PM.
Posted 19 August 2015 - 06:01 AM
Posted 19 August 2015 - 06:09 AM
after clicking the log in hazy forest, i got disconnected. whenever i choose this character it says youre disconnected from the server. but my novice character in izlude can log-in. please help me. thank you.
character name ~Jan
Posted 19 August 2015 - 08:05 AM
Hazy Forest is swallowing people in like a freakin black hole! What is wrong with that map?
Posted 19 August 2015 - 08:09 AM
Posted 20 August 2015 - 04:42 AM
meaning if you got disconnected while doing Hazy Forest instance your char will be trapped there and become inaccessible?
Posted 20 August 2015 - 05:10 AM
meaning if you got disconnected while doing Hazy Forest instance your char will be trapped there and become inaccessible?
Yes. You need to send a ticket or post in the Airlift thread to get your character unstuck.
Posted 22 August 2015 - 09:57 PM
SIR MAM I CANT UPLOAD THE PICS HERE CAN YOU TELL MO STEPS TO UPLOAD MY SCREEN SHOT SO YOU COULD SEE MY PROBLEM IN DISCONECTION MY CHARACTER IS AT THE TOP OF PROTERA MAP NEAR THE KAFRA AND WHEN I LOGGING IN IT DISCONNECTS I HAVE MY PRINT SCREEN BUT I CANT UPLOAD HERE THERES NO OPTIONS HERE
CHARACTER NAME: Iruga`
map:prontera top near kafra
problem:disconnect when logging in
Guillotine Cross
Thor server
other character in my account i can log in but that one i cant why is that
almost of my character i can use it but Iruga` not
Edited by Ranelle, 22 August 2015 - 10:00 PM.
Posted 22 August 2015 - 11:06 PM
Ranelle, you will have to submit a support ticket to get your character fixed. Assuming you are new to the ticket system, check out my signature for the guide.
Posted 26 August 2015 - 09:08 AM
Ticket number -removed- character disconnected when log in
Name: 'Aeron Markuz^~
Genetic
One more ticket
-removed-
Same character
Edited by VModCinnamon, 26 August 2015 - 09:45 AM.
Removed ticket numbers.
Posted 26 August 2015 - 09:53 AM
Ticket number -removed- character disconnected when log in
Name: 'Aeron Markuz^~
Genetic
One more ticket
-removed-
Same character
For security ticket numbers should never be posted publicly on forums.
If you have sent two tickets for the same character issue please close one, there is no reason to have two. If the ticket was closed with a generic response let me know please.
Posted 28 August 2015 - 02:53 AM
CHARACTER NAME: `Lon
map: Payon Town near kafra
problem:disconnect when logging in
Warlock
Thor server
other maybe because it wears robo eye that is not a costume and also unknown item i think
it is the Nimble Orleans Necklace please help me.
Posted 29 August 2015 - 10:45 AM
GM ODA/CAMPITOR;
After News spread that u posted fallen characters which wll no longer have their items restore it alarmed me for my issue regarding the RAG.EXE ERROR for which my character in game named *Valeska* will have the same fate as them. The issue is the error, it prompts me to close immediately the program right after choosing my main character named *Valeska*. Its considered to be a CHARACTER BUG not part of the fallen characters. Ive been sending numerous times on ur support team but i always end up getting that its already been checked and been forwarded to ur development team. As of this writing, got a reply again telling me that my fallen character was denied by ur development team and will NEVER be processed only upon ur request. My issues is a Character bug with the RAG.EXE ERROR and not part of the 500 fallen characters. That message tells me that my case is even worse than the fallen 500 for I will never again have my main character in game which is *Vaeska* at the same time its items and the RAG.EXE ERROR will be as it was? Thats NOT FAIR at ALL!!! I ask of u GMS to reconsider. If i were to lose the items *Valeska* carries its ok. I want to get her back thats all. I have no other means of reaching u please please respond to this request. Again here are the details
Character: *Valeska*
Character bug
Posted 29 August 2015 - 03:35 PM
Eric35, the GM team does not communicate through the forums, the ticket system is the proper way to. Do send me your ticket number I will see what I can do.
Posted 02 September 2015 - 05:12 AM
Posted 02 September 2015 - 09:14 AM
Thor server, if your character from pRo migration is disconnecting upon login then please submit a support ticket and request the GM team to look into your character. For other disconnection issues, please research and post in the technical section for support.
How to submit a support ticket: click here.
0 members, 0 guests, 0 anonymous users