6 replies to this topic

[5745150710205700303]

Hi guys.. Can someone help me please... Im Ador Eligio of Philippines.. I own 2 rose accounts which are named [redacted] and [redacted]. [redacted] is max cleric and my [redacted] is a level 125 champ. Here's what happened.. Last night 12am(midnight) I'm playing my 2 accounts. my [redacted] was on kenji beach HELPING my fellow roserians level up by buffing them. Take note I'm not botter. then my other account [redacted] was on junon vending  there... Suddenly my 2 accounts got disconnnected. then when Im trying to log in the window said "Your account has been blocked. Pls send an inuqiry to the GM team. Now I sent a ticket last night. There is no reply yet up to this time.. Its now monday morning here in the Philippines and I dont have anything in my mind for the reason for what happened. Can anyone help me to get connected to a GM? I need my accounts very badly. Someone said Gm Warnhal can help me. Can anyone pls help me. pls. You can message me in fb for your help Adorski Eligio. please my fellow roserians... pls help...Thank you very much..

Edited by Genesis, 31 August 2015 - 01:11 AM.
Removed account details

[5745150710205700303]

To all incharge or to the GM team, I dont understand why my 2 accounts has been blocked. Im a loyal rose player wayback 2005 when it started here in Philippines as Rose PH. just lately this july 2015 my son told me that rose was on steam so I was so excited. I immediately downloaded it on steam and in warp. i got maxed with cleric and doing some levelings now with my champ which is 125. I dont understand why this happened. Pls give me back my [redacted] and [redacted] accounts in ROSE and pls dont get clean my items. Most of my items are from IM mall and I spent so much money just to avail of that items. money as in philippine currency. I made a lot of steam wallet transactions just for my items... Pls..... Pls... Pls.....

Edited by Genesis, 31 August 2015 - 01:11 AM.
Removed account details

[5745150710205700303]

HERE IS MY TICKET NUMBER.. I HOPE SOMEONE WILL HELP ME.. IM BEGGING EACH AND ANYONE ON ROSE... PLEASE. 225-1D75E8F6-0429 ticket number

[Banrukai]

This is not the place to post these things, nor can the general population assist you in recovering your accounts.

 

You have an open ticket, now you need to wait for a response. 

[5745150710205700303]

Im sorry for posting this sir. Its just that I think its a bit unfair to my side getting my 2 accounts blocked for no reason sir. What i know is I will be getting first a warning before my accounts will be blocked if theres any rules that I violated... Im just desperate to have my accounts back sir because i spent so much money on my 2 accounts.... as far as im concerned, i did not not violate any...hope you understand sir....

[Banrukai]

I understand your frustration. I also hope you can get the matter solved, and get your accounts back, if in fact you did not violate any rules.

 

[Genesis]

All account related issues can only be handled through the ticket system - the public forums are not the place for that.  Please allow up to 48 hours for a response to your ticket.  If you haven't received a response after that timeframe, you can send a private message with your ticket number to Warnhal on the forums and he will check up on the status of your ticket.