I purchase WPE earlier using my mastercard but i didn't get any WPE. Now my question is how long does it take for me to get the WPE i purchase? i checked my bank account and they already charge me, i already file a ticket and this is what i receive
This is an automated response to let you know that we have your recent submitted ticket in our system and tickets are responded to in the order they are received.
Your ticket has been received and has been assigned a ticket number of [DELETED]. Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.
Based upon the contents of your Ticket, we have identified the following Knowledge Base Articles that may be helpful to you:
- All About WarpPortal Energy (WPE)
- Terms of Service
- Ragnarok Online: Valkyrie Uprising User Agreement
- Ragnarok Online 2 User Agreement
- Ragnarok Online 2 User Agreement
Thank you,
WarpPortal Support Team
should i wait or for the support team to reply? or should i accept that they took my $25 for nothing?