15 replies to this topic

[DawnDiablo]

Is the server lagging or am I the only one lagging now?

[VModCinnamon]

Any specific map or just an overall connection issue?

[Legend471]

It is

[Legend471]

Any specific map or just an overall connection issue?

 

I'm lagging on every map, I don't think its my connection issue because I have a good internet connection.

I never face this lag before.

This is the first lag issue in my iRO experience.

[DawnDiablo]

Any specific map or just an overall connection issue?

Just an overall connection. I felt that the server is lagging quite a bit.

[VModCinnamon]

Please provide a tracert in the following format:

[spoiler]
  Tracert goes here
[/spoiler]

How to take a tracert:
 

I've written some clearer and more robust instructions:  

• Press Windows-R (the Windows key and the R key).
• Type "cmd" and then press enter.
• Maximise the Command Prompt window that is opened.
• Enter "tracert playragnarok.com".
• Wait until tracert has completed. If tracert outputs six lines of asterisks in succession, then press control-C to terminate it.
• Right-click the window and then choose "select all".
• Right-click the window again to copy the selection to the clipboard.
• Paste the copied text into the appropriate place, such as a reply to a support ticket.

[Legend471]

Here is my tracert

 

Spoiler

 

C:\Users\ayi>tracert playragnarok.com

 

Tracing route to playragnarok.com [128.241.93.13]

over a maximum of 30 hops:

 

  1     *        *        *     Request timed out.

  2    58 ms    67 ms    77 ms  10.223.31.173

  3    61 ms    66 ms    67 ms  10.223.34.89

  4    59 ms    57 ms    58 ms  10.223.36.161

  5    84 ms    87 ms   117 ms  172.27.253.1

  6   107 ms   116 ms   107 ms  203.82.73.226

  7   111 ms   147 ms   108 ms  203.82.74.93

  8    70 ms    77 ms    77 ms  203.82.73.178

  9    98 ms   107 ms    97 ms  1.9.247.25

 10     *        *        *     Request timed out.

 11   133 ms   187 ms   167 ms  203.131.248.173

 12   144 ms   137 ms   127 ms  ae-4.r23.tkokhk01.hk.bb.gin.ntt.net [129.250.2.9

2]

 13   136 ms   167 ms   147 ms  ae-12.r22.tkokhk01.hk.bb.gin.ntt.net [129.250.5.

80]

 14   188 ms   197 ms   217 ms  ae-12.r22.osakjp02.jp.bb.gin.ntt.net [129.250.6.

234]

 15   192 ms   187 ms   187 ms  ae-8.r21.osakjp02.jp.bb.gin.ntt.net [129.250.6.1

93]

 16   286 ms   307 ms   277 ms  ae-4.r22.lsanca07.us.bb.gin.ntt.net [129.250.2.1

76]

 17   290 ms   278 ms   267 ms  ae-1.r01.lsanca07.us.bb.gin.ntt.net [129.250.3.1

23]

 18     *      275 ms   278 ms  xe-0-7-0-1.r01.lsanca07.us.ce.gin.ntt.net [198.1

72.90.170]

 19   279 ms   287 ms   287 ms  portal.demarcation.gravityus.com [204.2.170.50]

 

 20   315 ms   307 ms   297 ms  testsite.playroseonline.com [128.241.93.13]

 

Trace complete.

 

[VModCinnamon]

Legend471, a good connection does not guarantee smooth responsive times with a game like iRO.
From the log, what you are experiencing is likely due to high latency.
 
There are two common workarounds that we usually suggest to combat lag, please try them one at a time and see which suits you best.
 
Leatrix Latency Fix

Is a small application that will assist in reducing game latency, click here for the official website.

 

Proxy services

Most of the proxy applications require monthly subscriptions but some offer free trial accounts. I highly recommend BattlePing for ease of usage, another suggested service is WTFast.

 

For technical details about lag issues please read the post here.

[Legend471]

None of these work.

Usually when I'm playing any online game, if its lag. My connection graph is higher, that's meant my connection is being used on another place (autoupdate and etc).

 

But lately, I already off autoupdate, WiFi to only me. and other stuff that might use the connection.

Then I play iRO Chaos. Its still lag, and when I view my connection, my connection graph is at bottom line. 

[Necrohealiac]

looks like you use wifi. try a hard wired connection and see if it gets better. also, not sure why your first jump timed out completely too; that should usually be the lowest latency jump

[Legend471]

But I use the same way for years and never face any lag in game.

[Necrohealiac]

just try the hardwire method first

[zezelovers]

 

Tracing route to playragnarok.com [128.241.93.13]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  1.1.168.192.in-addr.arpa [192.168.1.1]

  2    16 ms    16 ms    41 ms  36.73.168.1

  3    18 ms    15 ms    15 ms  125.subnet125-160-11.speedy.telkom.net.id [125.160.11.125]

  4    16 ms    16 ms    15 ms  61.94.114.125

  5    50 ms    47 ms    47 ms  110.190.240.180.in-addr.arpa [180.240.190.110]

  6    50 ms    38 ms    39 ms  109.190.240.180.in-addr.arpa [180.240.190.109]

  7    39 ms    39 ms   145 ms  47.204.240.180.in-addr.arpa [180.240.204.47]

  8    40 ms    40 ms    40 ms  37.26.51.116.in-addr.arpa [116.51.26.37]

  9    39 ms    47 ms    43 ms  ae-1.r20.sngpsi05.sg.bb.gin.ntt.net [129.250.3.146]

 10   178 ms   174 ms     *     ae-8.r22.osakjp02.jp.bb.gin.ntt.net [129.250.3.109]

 11   155 ms   155 ms   162 ms  ae-8.r21.osakjp02.jp.bb.gin.ntt.net [129.250.6.193]

 12   222 ms   216 ms   218 ms  ae-4.r22.lsanca07.us.bb.gin.ntt.net [129.250.2.176]

 13   240 ms   241 ms   240 ms  ae-1.r01.lsanca07.us.bb.gin.ntt.net [129.250.3.123]

 14     *      230 ms   232 ms  xe-0-7-0-1.r01.lsanca07.us.ce.gin.ntt.net [198.172.90.170]

 15   222 ms   219 ms   226 ms  portal.demarcation.gravityus.com [204.2.170.50]

 

 16   234 ms   244 ms   250 ms  *.requiem.warpportal.com [128.241.93.13]

 

Trace complete.

I have lag problem since beginning I install iRO. But this is first time I post about this issue because impossible mission (due to lag issue) dance quest (the sign). As you can see there, the problem after connection reach japan to iRO server (us). Is there any way to fix? or I just need to give up the sign quest..

[Legend471]

Used hardwire and only one wire connected to only me. The result still the same.

[VModCinnamon]

Legend471, the lag issue might be regional. Please have the GM staff look at your tracert.

 

 

I have lag problem since beginning I install iRO. But this is first time I post about this issue because impossible mission (due to lag issue) dance quest (the sign). As you can see there, the problem after connection reach japan to iRO server (us). Is there any way to fix? or I just need to give up the sign quest..

 
If you are unable to complete the sign quest dance part the GM staff could assist you with it, to request assistance create a support account and submit a ticket. In the ticket body explain your situation and the kind of assistance needed.
 
How to send a ticket click here.

[Legend471]

It looks like my lagging issue is fixed.

Today I don't feel any lag anymore.