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Help.. wont patch


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#1 DopeL

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Posted 06 December 2015 - 10:44 PM

re-downloaded the client but still its like this

elp.jpg


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#2 Genesis

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Posted 07 December 2015 - 12:03 AM

Moved to Technical Support.

 

There was an issue on our patch system backend that removed the file you are having issues downloading, which has now been corrected.

 

Try patching again.


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#3 DopeL

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Posted 07 December 2015 - 02:34 AM

its ok now. thanks!


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#4 DopeL

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Posted 09 December 2015 - 02:55 AM

new problem.. When i opened ROSE it patched again downlloading just DLL files

 

then the image below appears when i press start.

 

and when i re-open the client it will patch again and Redownload the same DLL files. 

 

tried using "Check All" but still same problem.

 

3.jpg


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#5 DopeL

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Posted 09 December 2015 - 10:49 PM

Help anyone? GM's?


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#6 Feuer

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Posted 10 December 2015 - 06:49 AM

The DLL is corrupted, you're going to have to uninstall and install from a fresh installer client. =/ 


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#7 Cortiz

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Posted 10 December 2015 - 08:15 AM

Make sure after uninstalling ROSE u delete the gravity folder to it might still be there with some leftover files from Rose online.

 

Note: If you play other gravity games do NOT delete the complete "Gravity" folder, instead delete the sub-folder "ROSE Online"


Edited by Cortiz, 10 December 2015 - 08:16 AM.

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#8 DopeL

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Posted 10 December 2015 - 03:08 PM

alright will try later when i get home, thanks guys


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#9 DopeL

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Posted 10 December 2015 - 03:09 PM

it gets fixed when i use "Quick Check" though, but the client is always repatching everytime i open it.


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#10 Feuer

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Posted 10 December 2015 - 03:56 PM

try using a quick check, then full

or a fresh install> 


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#11 DopeL

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Posted 11 December 2015 - 01:58 AM

tried fresh install and it still doesnt work w/o using quick check and every time i re-open the client it still re-patces and downloads dll files then again i use quick check so it starts.


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#12 angeltje

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Posted 11 December 2015 - 02:02 AM

maybe try to pm leonis or genesis?


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#13 Genesis

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Posted 11 December 2015 - 09:42 AM

Make sure that your antivirus software isn't interfering with the patching process - try temporarily disabling your antivirus to confirm it's not causing the issue, or add your ROSE Online install path to your antivirus software's exception list.

 

You can also try running the patch client as Administrator to make sure it has the nessecary read/write privileges.


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