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NOTICE: Emergency Maintenance on December 22 at 10:30


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#1 Njoror

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Posted 22 December 2015 - 09:45 AM

Hello,

 

We went down for an emergency maintenance at 10:30 server time to resolve an issue where actions were not being saved.

 

We are now back open and actions seem to be working properly now.

 

If you've experienced any loss (item or otherwise) please make a support ticket so we can track and help you out.

 

Thanks for being patient and sorry for the trouble!

 

Njoror


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#2 Amilus

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Posted 22 December 2015 - 02:14 PM

i'm having the same problem again, items sold in AH but didnt receive payment in the mailbox after 1450 server time, 4 items sold went missing.

 

certain channels started to missing loots again.

 

server time is one day in advance if you check on the temp box storage items.


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#3 Njoror

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Posted 22 December 2015 - 02:35 PM

We're aware the issues keep returning. We're going to monitor and see what can be done tonight once Gravity is available.


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#4 Maxscha

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Posted 22 December 2015 - 03:08 PM

Bug Encountered~

A bit before emergency maintenance #2 (16:00), I had just completed a bunch of DW quests.

I was about to dye something (actually just thinking about it) with the dye window open to view...

I had a stack of 3 dyes. I dc'd. Upon logging back in, DWL quests not complete anymore. And,

3 Dyes disappeared. I don't mind losing the dyes, just wanted others to know this could happen.

Sadly, no ss, because of that dc, so I don't even have anything to make a worthwhile ticket over.

Anyhow, Best wishes making everything work again! Cheers!!! *waiting patiently for next login*

 

EDIT: Upon login, I completed the quests that got undone before, no problem...

However, the Dyes I thought I had lost, were later found in my Kafra Storage,

which is odd because I know I had it in my bag when I dc'd, as I dc'd mid dye.

The Sif's favours that I had in that slot in storage are now gone, which is fine,

cuz I was gonna toss those out anyhow. All's well for me, even if perplexing...

 

EDIT2: OK, this keeps getting weirder. I went to put the Dyes back in storage,

where I JUST took them from. There was only that one slot left open... Whoa!

The briefly non-existent Sif's favours were once again in the slot I just left open!

Totally Odd.

 

May all perplexing game issues be unraveled and set right!  *Warmest Wishes*

 


Edited by Maxscha, 22 December 2015 - 04:14 PM.

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#5 CristianoBR

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Posted 22 December 2015 - 03:55 PM

Good night.

 

The points of my char skills are zero !!!! being that I am level 25 ! Fix it because I want to play. It was all day with bugs and vanishing items . I want to play and my skill are 0 ..... like I was level 1 . My name char is FlechaDePapel .


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#6 faku1810

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Posted 22 December 2015 - 04:11 PM

Good night.

 

The points of my char skills are zero !!!! being that I am level 25 ! Fix it because I want to play. It was all day with bugs and vanishing items . I want to play and my skill are 0 ..... like I was level 1 . My name char is FlechaDePapel .

 

Did you recently change your character's class? Because skills gets reset when you do that after reaching Level 25 and doing the class change quest.

 

Unless you mean you literally have 0 "unused" points and can't use them to level up your skills.


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#7 CristianoBR

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Posted 22 December 2015 - 04:35 PM

Did you recently change your character's class? Because skills gets reset when you do that after reaching Level 25 and doing the class change quest.

 

Unless you mean you literally have 0 "unused" points and can't use them to level up your skills.

 

Yes, recently change char's class... is 0 points and and does not have to use

 

2iatvrb.jpg


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#8 faku1810

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Posted 22 December 2015 - 06:11 PM

Yes, recently change char's class... is 0 points and and does not have to use

 

2iatvrb.jpg

 

It's hard to see clearly in such a small image, but it seems it really has a 0 there. That's pretty weird.

 

Send a ticket in support.warpportal.com and they should be able to help you.
 


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#9 CristianoBR

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Posted 24 December 2015 - 12:40 PM

It's hard to see clearly in such a small image, but it seems it really has a 0 there. That's pretty weird.

 

Send a ticket in support.warpportal.com and they should be able to help you.
 

 

I have sent tiket two days and so far nothing . My char is with skills without points !!!!!!! I want to play with the character and I can not !!!! the difficulty of which meet me and answer me ? tiket number 35D-1E0CB341-0466


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