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Pet missing!


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#1 FenrirV01

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Posted 02 February 2016 - 05:14 AM

right about now i was just about to wander the fields of juno to magma dungeon with my Succubus pet. after warping from portal of juno to el mes plateau(yuno_fild04), the sprite of my pet was not with me but i was still able to open it's pet window. after warping again to another portal, it was gone. i was just suppose to increase the loyalty of my Succubus and now it's gone. what am i suppose to do?

:sob:  :sob:  :sob:  :sob:


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#2 FenrirV01

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Posted 02 February 2016 - 05:27 AM

and no it didn't leave because its intimacy level got low enough to leave, i just fed it and it's stuffed. its status is on neutral


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#3 Reaghann

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Posted 02 February 2016 - 05:35 AM

File a ticket. You can get your pet back.


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#4 Reaghann

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Posted 02 February 2016 - 05:36 AM

^I lost some pets due to same kind of bug and they were able to give it back.


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#5 VModCinnamon

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Posted 02 February 2016 - 05:41 AM

The support team offers pet/homunculus restoration, please read the following article for more details:
https://support.warp...SearchID=234093


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#6 FenrirV01

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Posted 02 February 2016 - 05:45 AM

thanks for the reply, and yes i already filed a ticket just now


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#7 FenrirV01

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Posted 02 February 2016 - 03:23 PM

not to be impatient or anything but how long does it take for WP Support Center to respond to this kind of error? sorry this is my 1st time to submit a ticket


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#8 VModCinnamon

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Posted 02 February 2016 - 03:25 PM

Average wait time is 3 days.


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#9 ganymedez

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Posted 02 February 2016 - 03:38 PM

Just a specific question, since this happened to me and it's different from when I played pre-renewal.
My Succubus left because I went afk and didn't feed it.
 

When I used to play before, no matter how angry your pet was and it's intimacy was super low it wouldn't go away until you changed maps (reloading data).
Here, she left without waiting for me to leave the map (hence, loading another one), is this the correct behavior?

I'm fine with whatever, I'd just like to know how it works because of this specific detail (not mentioned in the ticket format, and I don't remember when I lost her anyway).


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#10 FenrirV01

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Posted 02 February 2016 - 04:29 PM

my succubus returned now. thanks for the quick response :thx:  :thx:  :thx:  :thx:


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#11 FenrirV01

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Posted 02 February 2016 - 04:34 PM

wait i think there's a serious problem here hahaha when i'm in eden my pet's there, when i go to juno(the town), its sprite is not with me again, but i can open its pet info window. that how my pet went missing in the 1st place hahaha. is there a problem with pets in that map? i returned to eden and it's sprite appeared, what's up with that :pif:  :pif:  :pif:


Edited by FenrirV01, 02 February 2016 - 04:37 PM.

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#12 FenrirV01

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Posted 02 February 2016 - 04:40 PM

just went to prontera, then morroc, its sprite stayed this time, is there a problem with juno map and pets?  :hmm:  :hmm:  :hmm:  :hmm:


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#13 VModCinnamon

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Posted 03 February 2016 - 01:40 AM

Probably, getting this noted for CM Campitor to look into later today.


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