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#1 AlsonFam

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Posted 04 February 2016 - 10:29 PM

Everytime when I switched my character or switch map. My screen will just lag and I can't even click anything on this game. I had to close the game and open it again lol.


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#2 Aimai

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Posted 04 February 2016 - 11:24 PM

If you run on windowed mode, just move your window a bit.

if you have other window in background then alt-tabx2 will do.


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#3 AlsonFam

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Posted 04 February 2016 - 11:41 PM

If you run on windowed mode, just move your window a bit.

if you have other window in background then alt-tabx2 will do.

Is not that kind of lag. Is the lag that my movement is like fast forward.


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#4 Aimai

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Posted 05 February 2016 - 12:10 AM

Is not that kind of lag. Is the lag that my movement is like fast forward.

 

ahh. I see.

 

I have same issue too. Its just the client freezing. If you look from other client (multi), your char is actually moving and responding to the controls.


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#5 AlsonFam

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Posted 05 February 2016 - 12:25 AM

ahh. I see.

 

I have same issue too. Its just the client freezing. If you look from other client (multi), your char is actually moving and responding to the controls.

Yeah. My other client is fine but the one that changing map or switch charc always freeze and move like fast forward. I wonder is it my network problem or server problem. :p_sad:


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#6 VModCinnamon

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Posted 05 February 2016 - 01:47 AM

What is your geographical location?
 

Run a tracert to playragnarok.com and paste the log in spoiler tags.
Instructions:
 

I've written some clearer and more robust instructions: :happy:

  • Press Windows-R (the Windows key and the R key).
  • Type "cmd" and then press enter.
  • Maximise the Command Prompt window that is opened.
  • Enter "tracert playragnarok.com".
  • Wait until tracert has completed. If tracert outputs six lines of asterisks in succession, then press control-C to terminate it.
  • Right-click the window and then choose "select all".
  • Right-click the window again to copy the selection to the clipboard.
  • Paste the copied text into the appropriate place, such as a reply to a support ticket.

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#7 Doomsquare

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Posted 05 February 2016 - 03:43 AM

Location : Malaysia
ISP : Unifi
 
Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\XXX>tracert playragnarok.com
 
Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:
 
  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
 
Trace complete.
 
C:\Users\xxxx>
 
 
 
Dayum

Edited by Doomsquare, 05 February 2016 - 03:50 AM.

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#8 Necrohealiac

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Posted 05 February 2016 - 06:07 AM

what does a tracert to a non-wp site come back with?
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#9 AlsonFam

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Posted 05 February 2016 - 08:00 AM

playragnarok.com? Isn't this game related to warpportal? 


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#10 Necrohealiac

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Posted 05 February 2016 - 08:08 AM

was talking to doomsquare.
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#11 Aimai

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Posted 05 February 2016 - 02:31 PM

 

Location : Malaysia
ISP : Unifi
 
Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\XXX>tracert playragnarok.com
 
Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:
 
  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
 
Trace complete.
 
C:\Users\xxxx>
 
 
 
Dayum

 

 

timeout at first hop. so..


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#12 Doomsquare

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Posted 05 February 2016 - 02:55 PM

Microsoft Windows [Version 6.1.7600]

Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\XXX>tracert playragnarok.com
 
Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:
 
  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3  ^C
C:\Users\XXX>tracert google.com
 
Tracing route to google.com [2404:6800:4001:800::1001]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  2001:e68:542f:2eb3:ceb2:55ff:fe6b:e890
  2     6 ms     6 ms     6 ms  2001:e68:5000::8f
  3     5 ms     6 ms     4 ms  2001:e68:5000::c4
  4     7 ms     5 ms     7 ms  fd7d:2c4f:bc9c:0:10:233:38:57
  5     7 ms     8 ms     8 ms  2001:4860:1:1:0:12b4:0:c
  6    22 ms     8 ms     8 ms  2001:4860::1:0:66d6
  7     6 ms     7 ms    12 ms  2001:4860:0:1::72d
  8     7 ms     7 ms     6 ms  kul01s07-in-x01.1e100.net [2404:6800:4001:800::1
001]
 
Trace complete.
 
 
EDIT : The lagging issue seems to be gone for today, as of now and for me :D

Edited by Doomsquare, 05 February 2016 - 02:59 PM.

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#13 AlsonFam

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Posted 05 February 2016 - 08:46 PM

The 1st and 2nd line of my tracert is fine. But from 3rd line onward, the tracert keep on request time out tho. It seem like I can't really play this game until it fixed. Dead too many times in TI due to this lag :p_sad:
Microsoft Windows [Version 6.3.9600]
© 2013 Microsoft Corporation. All rights reserved.
 
C:\Users\XXX>tracert playragnarok.com
 
Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.1.1
  2    44 ms    27 ms     9 ms  175.137.109.142
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
 
Trace complete.
 

 


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#14 VModCinnamon

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Posted 05 February 2016 - 10:11 PM

AlsonFam, are you on TM UniFi ISP? The tracert is timing out too soon, I would suggest contacting your ISP support.


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#15 AlsonFam

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Posted 05 February 2016 - 10:22 PM

AlsonFam, are you on TM UniFi ISP? The tracert is timing out too soon, I would suggest contacting your ISP support.

Is not UniFi but is TM network tho. Is restart modem will help?


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#16 VModCinnamon

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Posted 05 February 2016 - 10:32 PM

Try that.


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#17 Aimai

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Posted 06 February 2016 - 04:01 AM

Is not UniFi but is TM network tho. Is restart modem will help?

 

Im on Streamyx too, having real bad lag since this week's maintenance.

 

Try using VPN. It solve the problem for me.


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